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November 2023 by Robert Smith
I was skeptical initially that any moving company can have so many 5-star reviews but Berger Allied proved it.Ena, our move coordinator was very responsive and the packing crew and our driver Francisco all lived up to The Careful Movers motto. I’ve done three cross-country moves and this company was by far the most professional and had no breakage.The packing service was efficient and effective with a crew of four who took four hours to pack 72 boxes. We did segregate our stay and go items beforehand, which was recommended by the move coordinator and was a very good idea, as anything that wasn’t nailed down got packed!The driver brought two helpers and got everything disassembled and packed carefully on the truck in 5 hours. In all we had about 280 items on the list. Everything was carefully described on the inventory with high value items clearly marked. The driver kept me updated as to timing of delivery and met his promised time.On delivery day the driver rented a smaller truck to shuttle items to our house because there wasn’t enough space for the 53-foot trailer to fit. I appreciated that he took complete ownership of the process and didn’t simply hand it off to the local affiliate at destination, which is what happened with our previous moves. The driver and his assistant brought everything into the house and reassembled all the furniture in about 6 hours. We checked off all 280-odd items and double checked for missing items, and everything made it in good condition. Furniture was reassembled with care and skill. Even my glass cabinet from IKEA made it with no damage! The driver had all the right tools for the job.Although I hope not to have to make another move anytime soon, I am confident that Berger Allied would do a great job and I can heartily recommend them to others.
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October 2023 by Ane Mix
Things were okay until the three movers finished bringing all our stuff to our small home. Once finished, they took a lunch break and showed up with another three men. They were laughing telling me that they were all going to “unpack” my stuff. I didn’t feel comfortable 1) because the house was too small and it was already filled with boxes, there was not enough space to unpack or for three additional men 2) I was never advised or asked about bringing another three men and duplicating the number of movers 3) they all came in laughing about it—something was a joke for them. I verbalized my surprise and discomfort with the situation. I requested the three original men finish the job or get replaced by the new men. They became confrontational. When I said this change never happened before, one of the “new” mover replied “I’ve never been kicked from a job”. The lead also started arguing with me about anything. When I picked up my phone, and I started recording, he stopped.Another thing I really didn’t appreciate was that MANY things were unwrapped inside their truck. I asked them to please bring things in wrapped, and their response was it would be doble work to bring back the wrap to the truck. Very disappointing because there were many things (large pictures) I wanted to keep wrapped until my next move. Overall, it could have been a very good experience; but they showed a lack of respect and consideration for me and my requests.
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October 2023 by Bryce Kasinec
I have used Berger Allied twice now for moving and they are the best. I priced out out 3 competitors and they still have the best value this last move. The team packing was extremely thorough and had a great sense of humor. They help me with a lot of things around the house getting ready for the move. I would highly recommend this company for local or multi-state moves. Roman, Topper and Bruce were fantastic and I would have them pack my house every time I'd move.
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September 2023 by Joel King
Thank you so much to Roman who worked a 12 hr day short handed to move my family to North Dallas from Addison. Was kind, careful, and professional the whole move. Thank you for taking care of my family. Thank you Ronnie and Ena for coordinating my move. Was easy to communicate via call, text, and email. Had issue with boxes that was resolved quickly. Was great being able to trust them with process. Highly recommend.
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August 2023 by Jeffrey McLaren
I have moved to between Dallas, NYC, Miami, and now Palm Beach with Berger Allied 5 times over the past 16 years. Each move has been an excellent experience from planning to packing/loading to final delivery. Every employee in planning, packer, and driver has been wonderful. I will only use Berger Allied for my moves.
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August 2023 by Weronika Lo
The team at Berger Alliedfar exceeded my expectations. They had a longer wait to receive a consultation than the competition, but happy I waited. Ronnie who provide a quote and walked me through paperwork, Ena my coordinator and my packers Anthony & Roman all showed genuine care and attention to detail. I know my shipment from Texas to Poland is in good hands. Thank you!
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August 2023 by Gabi Victoria Im
Roman and Anthony were super professional and took great care of all my items. I had trouble fitting a big lounge chair in a room and they went above and beyond to help get the chair through without damage. Highly recommend! Thank you!!
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August 2023 by Rick Carey
Great experience with Chris Hernandez and the great team he had for both loading and unloading us from Frisco TX to Olathe KS. They were fun, courteous, careful, and energetic. Totally recommend them if you want great movers and shakers. ??????
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July 2023 by Tracy Kendall
I highly recommend Allied to move your household! Right from the start everyone was great. Ronnie was totally awesome explaining the process. I like that we did it via our phones. He was very patient with us and gave use packing tips. He was always available for questions. Our driver Donald was the best! He was very professional along with the guys who loaded the truck and the guys who unloaded the truck. Everyone was caring with of our stuff. Ena kept me informed during the process. I would definitely use Allied again in the future. Thanks Everyone!
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July 2023 by Kimberly Smith
Absolutely amazing experience! From the first contact the entire process was stress free. The packers/movers handle all items with care; as if it was their own. Extremely polite and considerate. Before, during and after my move the office was in contact. Ensuring everything was going smoothly. My belongings arrived the next day, and from what I’ve unpack so far in perfect condition. I will definitely refer their services to friends and family.
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June 2023 by Lindsey Whatley
Berger Allied was a good moving company for me and my husband who moved from Texas to Tennessee. On the front end, they were very efficient yet thorough in their packing and made sure to ask questions if they were unsure about anything that was to be packed or not packed. They were also very friendly. When the two movers who arrived in TN with our stuff arrived, they were also quite friendly and were sure to put down runners in our new home. Unfortunately, part of our rug did get a bit spoiled due to their boots, even after asking them to do their best to avoid this. Overall though, the experience was great and they unpacked a big van in just a couple of hours.
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June 2023 by Malcolm Whitt
Dylan and Shannon were very punctual and professional. They asked where we wanted all the furniture placed. I was very impressed that they even washed their hands before moving our fabric sofa and chairs to ensure the furniture stayed clean. Would highly recommend!
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June 2023 by stephen spotts
Berger Allied moved us out of our home in Argyle, stored our furniture for 2 months and then moved us into our new home in Bartonville. This was by far the best moving experience our family has had. The moving crew supervisor, Jaime and his team were absolutely fantastic! They took care of our house and furniture and were very professional. We were extremely satisfied and highly recommend Berger Allied!
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June 2023 by Shaun Carter
Unfortunately using this company hasn’t been great. I’m giving two stars because the driver was excellent and the Dallas loading crew was awesome. Outside of that, it has been a major cluster!When the guy came out to do inventory of my home, he noted three things that would need special services to come out. I would need an 85” TV taken down and crated, I would need a large glass table top crated, and would need a treadmill disassembled. The day of the move, the special services guy shows up and is there to only crate the glass table top and nothing else. Major breakdown in communication!Luckily he contacted Berger and got approval to complete the job.When the truck arrived at my new home to unload, the unloading crew was terrible. They had very bad attitudes and did not care for our things at all. They threw fragile boxes all over the place. Wouldn’t listen to where we wanted items placed. Completely rude and unprofessional.No special service crew was scheduled to uncrate my items and reinstall them. Three days later, a special service crew was scheduled to come at 2pm. At 3:30pm they called and said they were not coming because they were only authorized to uncrate the table top and they could not do anything with my 85” TV or treadmill.I took a day off of work only to have them cancel on me. At the time of this review, the job is still not complete and there is not a resolution.
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June 2023 by Clay Christopher
Dylan and Shannon did a great job for us. They were extremely professional, polite and helpful. If I had a moving company, I’d try to hire them away from you! Thanks for the great service.
