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September 2022 by Tony Larson
I can't believe I stayed with [gigantic telecom company] for so long. I think I became accustomed to a very mediocre "one size fits all" product and nonexistent customer service.For a lower cost, my office now has internet that is always fast - not the "up to X Mbs" that you never actually experience - but a very consistent and fast service all the time.The office phone system they set up, after carefully reviewing our needs and listening to what we wanted, was very cost effective and orders of magnitude better than the system it replaced.Their bill is simple. It does not have 20 different made up charges.Perhaps best of all, they're actually nice! How novel a concept! Whenever I need any assistance I can quickly talk to a human being in Fort Worth, TX who is friendly and has an expert skill set.My final experience with [gigantic telecom company], the last nail in the coffin, was 6 phone calls to different numbers, waiting on really bad A.I. to try to guess what I was saying, multiple menus, and finally being connected to people 3 continents away who, of no fault of their own, were unable to help me with a routine request.You seriously do not have to endure the awful customer support you've come to expect from the telecom cartels. If available in your area (you are fortunate!) it is really worth giving them a call.
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February 2022 by M H
I called because I thought they were a residential internet provider… they aren’t but the lovely gentleman pointed me in the right direction. Very kind and shows a wonderful face to the business. Thanks for your help!
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September 2021 by Jeremy Crawford
Have them for my office and our condo property. Local Fort Worthians, stellar speed and service. SO much better than Spectrum. Just flat out amazing service all around! Jack, Brad and Bill are the BEST!!
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August 2021 by Bluedevil !
Compass Well has been a customer of BelWave for the better part of a decade and couldn’t be happier with their service. Their team cannot be beat! Thank you Rob, Josh, Caleb, and team for the amazing support!
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August 2021 by Kevin Ramsey
Rob, Josh, Caleb, and the entire BelWave team are a phenomenal company to work with. The service they provide is always reliable and if an issue arises they are just a quick phone call or email away.
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August 2021 by Phillip Bell
I was looking for a communications provider to host one of our satellite offices. I contacted Rob with BelWave along with many other prospects. I was looking for not only the right price, but the right fit with our firm.I was looking for a cost effective solution that would allow me the opportunity to pitch in, you know, do part of the setup as to help lower the overall IT cost my company would realize. Rob not only provided a reduced rate but provided better service, a faster service, and a more reliable service. Being one step off of the internet backbone was an added bonus as it saved us many hops to servers as in comparison with other providers.After vetting all the other services and comparing the services along with the pro's of each provider side by side led me to where I needed to be. Hands down BelWave was the end all be all. A total solution provider.After working with Rob for a bit I came to gain his trust, as he did mine. I was in the middle of setting the new satellite office during the vetting process. Rob offered not only suggestions for what work they were providing but offered assistance, thoughts, and even a needed tool for the work I was doing (network drops, CAT6, certifying drops, etc.). What provider do you know that would go to such lengths to establish themselves with a client. That was above and beyond anything expected from our new service provider.Two years later... Rob and I worked hand in hand to set up a new VOIP phone system within our office. The service has been impeccable. The technical support and technical approach to implementing our system went smoothly and timely. Our IT life in all aspects concerning BelWave has been a very fruitful and fulfilling experience.I can't think of a better firm to provide your services at a reasonable rate. The cost is well justified for the quality of service, the quality of representation, and the overall feeling of wellbeing about the services you are being provided.The BelWave team is incredibly talented and knowledgeable. The personnel within the company are courteous, always demonstrating a professional but yet personable approach to client satisfaction, as well as relaying their expertise in a way that is understandable by the masses.Congrats Belwave! Thank you for being...well...BelWave!
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August 2021 by Paula Medford
BelWave's assistance is always just a phone call or email away. Often timing is crucial and we count on their prompt help.
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August 2021 by Jerry Johnson
Very responsive and fairly priced. Great alternative to big telecomm.
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August 2021 by Pendleton
I was looking for a communications provider to host one of our satellite offices. I contacted Rob with BelWave along with many other prospects. I was looking for not only the right price, but the right fit with our firm.I was looking for a cost effective solution that would allow me the opportunity to pitch in, you know, do part of the setup as to help lower the overall IT cost my company would realize. Rob not only provided a reduced rate but provided better service, a faster service, and a more reliable service. Being one step off of the internet backbone was an added bonus as it saved us many hops to servers as in comparison with other providers.After vetting all the other services and comparing the services along with the pro's of each provider side by side led me to where I needed to be. Hands down BelWave was the end all be all. A total solution provider.After working with Rob for a bit I came to gain his trust, as he did mine. I was in the middle of setting the new satellite office during the vetting process. Rob offered not only suggestions for what work they were providing but offered assistance, thoughts, and even a needed tool for the work I was doing (network drops, CAT6, certifying drops, etc.). What provider do you know that would go to such lengths to establish themselves with a client. That was above and beyond anything expected from our new service provider.Two years later... Rob and I worked hand in hand to set up a new VOIP phone system within our office. The service has been impeccable. The technical support and technical approach to implementing our system went smoothly and timely. Our IT life in all aspects concerning BelWave has been a very fruitful and fulfilling experience.I can't think of a better firm to provide your services at a reasonable rate. The cost is well justified for the quality of service, the quality of representation, and the overall feeling of wellbeing about the services you are being provided.The BelWave team is incredibly talented and knowledgeable. The personnel within the company are courteous, always demonstrating a professional but yet personable approach to client satisfaction, as well as relaying their expertise in a way that is understandable by the masses.Congrats Belwave! Thank you for being...well...BelWave!
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April 2021 by Beth Murray
It was so remarkable, I forgot.
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January 2021 by Matt Devlin
Rob, Jack and the entire BelWave team are a fantastic company to work with! Their service is a must for any business that needs redundant high speed internet.
