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January 2024 by jessica jarmon
Love this location hands down! A friend and I drive 30 minutes just to come to this location. They take time to tell you about special and such but I've witnessed employees walk elderly to their car that were alone. That is truly going above and beyond.
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November 2023 by Chaz England
Didn’t want to be too harsh with this review as this is my preferred location, but I’d appreciate a little bit more attentiveness to the checkout lines, specifically when the store is jam packed with customers on sale days. There simply shouldn’t be 3+ people at the entrance greeting customers with only 1 person checking customers out having to contend with a line that is 10+ people deep. C’mon… get it together.
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November 2023 by Renea Mosley
I just love bath and body, they have the most variety of body spray, lotion, and body wash that it makes you feel like your on a cloud,and you smell so good and refresh.
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November 2023 by Kathie Baxter
I don’t even know what the people look like that works here. I was not greeted which every BBW I have gone to are very helpful and great customer service. I will stay with the one on Hulen.
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September 2023 by James W.
Always a great place to look for the wife's favorite scents with lotion and creams. She loves the cucumber, tho I didn't see it in this particular store. On this visit, it seems all the rains we have been having created a small flood at the front of the store, they had a lot of fans blowing the air around up front. There were two employees standing there the entire time we were there. One greeted us, after they went back to talking amongst themselves. The floors weren't wet, that was good. They did have the pumps in stock, which my wife loves to put on her lotion bottles. One addition I'd not seen in any others is the candle section int he back. The entire back part of the store by the register is all a different candle and scent brand. Prices on them were pretty steep, compared to Yankee Candle especially. Experience was ok, we had to find someone to run the register, no one was back in that area. We were excited that there is one of these stores close to us now.
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September 2023 by Snheha
The place smells so nice when you walk in and I love their products.
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July 2023 by Silsbee 26
Brandy is always a delight to interact with. Her knowledge regarding products and recommendations are spot on.
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June 2023 by Hailey Torres
The whole time we’re in the store I had a question about something and I had to walk up close to the two girls standing at the front after making eye contact and them still carrying their convo. On the way out I heard another customer say “Bye thanks” and they didn’t acknowledge us or that customer as we were leaving. I could hear their conversation and they didn’t stop talking until I was literally in their bubble and then they made me feel like I interrupted something.
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April 2023 by Dianne Steward
I so love the tacos!! Prices are little high but not outrageous!
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September 2022 by Love and Happiness
I didn't like the customer service. I felt like I was being watched in the store. A nice lady who was a customer came up to me and handed me a coupon. She had better customer service than the manager and salespeople. I prefer the bath n body works at Hulen Mall, because these people are not very friendly.
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September 2022 by Lashann Williams
Waited for almost 30 minutes for the store to open. Only to see an associate showed up 10 minutes late and locked the door. Then, she puts a generic sign on the door that they will open at 12pm. Myself and other customers were in the parking lot thinking the store opened at 10 am as stated online. It would have been professional to put the sign on the door the night before. This was so unprofessional and I will stay at the locations on South Hulen and the one on University.
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September 2022 by Luis Pelayo
Hours are wrong. They say they are open on their website and their phone recording and I show up to find customers inside with the door closed. This was 15 minutes before closing. What's the point of saying you're open if you don't want business. Take your business elsewhere.
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September 2022 by Sharmia Jones
No posted store hours. Google maps shows 10AM open. Arrived at store and employee said Sunday hours are 12PM. Please update the hours.
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August 2022 by Ashley F
Smaller store but very clean and well stocked
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July 2022 by Smiley Face
I love this store so much. Every time I come here I am greeted with a smile and a “Hello”. I love coming here to buy fragrances.The store is very clean and organized. The items are arranged neatly. The employees are very kind and helpful. They are always ready to answer your questions.TLDR: great bath and body works. 5/5⭐️ Would recommend
