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June 2023 by Michelle C
My personal experience was great! Ebony who assisted me was so sweet, kind, understanding and was willing to listen. I had attempted to open a checking account online but because I had just moved, my address was different on my drivers license. After I completed the online application I received an email saying I needed to go inside a branch so my identity could be verified. I’m so glad I did!! Ebony took such great care of me! She explained that even though I spent all that time with the online application, we would need to sit down and redo the process. She apologized for the time I spent doing my application online and let me know it wouldn’t take long at all and she was right! After a speedy process she printed out my debit card right then and there and I was good to go! No waiting a week or two to receive my debit card in the mail! Best experience I have EVER had at any bank I’ve ever been to. 10 stars!!! Thank you for all your help Ebony! I will definitely be referring friends and family to you!
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May 2023 by Albert Schott
The employees are really nice and helpful!!!
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December 2021 by Texas Mike
Thank you Fransisco for the 5 star service... awesome job!!!
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September 2021 by Jaime Garcia
Always attentive. Francisco provides great service and is always eager to serve.
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September 2021 by wendy mora
The best team ever.
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February 2021 by Mary Bryant
My personal experience was great! The banker that assisted me exercised kindness, lots of understanding and was willing to listen. I explained what I was looking for (personal account) and my banker gave me options. This made me feel empowered. He made my banking experience pleasant. Thank you for all your help.
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November 2020 by SovereignBlade
During this strange time of the C Virus my transaction with Bank of Texas bank teller, Monica, was a joy. Efficient, thorough and helpful she expressed an genuine friendliness that mad the encounter a bright moment in my day. This teller is an example of the crew at BOT. Love my regional bank.
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October 2020 by Dewey Dillard
I highly recommend Bank of Texas with my experience they have been awesome have helped me in every direction the things that I'm totally lost with they help me to get a better understanding they guide me through any areas that I'm stuck my first experience with the bank that's been so open to help has been Bank of Texas there is a Sam Menard that is always glad to hear from me and helps me every time I have something that I need done and that's the Bank of Texas and fort Worth off 7th Street I got to say I'm learning a lot from every employee of every in contact with can't say I'm the smartest in the world but they don't let me fail in any area there more than willing to help me to get around the blocks and super friendly they're willingness to help seems to be unlimited I'm grateful for this that bank it's been a big help I recommend it if you want a good place to bank God bless all
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October 2020 by Nina Giannakis
I needed to cash a check. I haven’t been through a drive thru in ages and it was quick and easy. It was great.
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August 2020 by Hayden Taylor
I switched to BoT from Wells Fargo, and I’ve loved them ever since. Ashley, the branch manager is wonderful! She responds to any emails I send and is so sweet and accommodating. I had a c section with my first baby and accidentally let my account overdraft while i was recovering and she waived all the overdraft fees and was so helpful. Francisco is also awesome, he helped me set up my account. They even helped me set up a savings account for my baby girl! Love BoT!
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July 2020 by Zachary Stultz
Employees are great. Policies not so much. Offered a credit to my account on my kids birthday after I got robbed by an online listing.I didn't ask. They offered. Didn't say I'd have to pay back double or anything at all.
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May 2020 by Coy Stark
I have never been a fan of the big monster banks. (I don't understand people that complain about how impersonal and uncaring they are, yet they use them as their bank)Bank of Texas, no matter which branch I go to, has always been top quality in their service. I could not be happier. The couple of times I have had an issue they jumped on it and it was resolved right away. (Including once when my debit card was hacked. Didn't lose a dime!)If you are tired of being treated like one of millions, make the change.
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December 2019 by Heather B
They have good service
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October 2019 by Cindy Svoboda
Excellent Customer Service!!!! Very professional!
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July 2019 by Louis
Love Bank of Texas, have them for years. They are always vigilant and protective of my accounts from fraud. Have the best travel points on their credit card.