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April 2024 by Ruben Rojas
I had a great experience at this location when opening an investment acct. Nicolas assisted me and my wife during the process and we were very appreciative of his kind attitude, patience, and helpfulness. Highly recommend him at this location.
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April 2024 by lobsterboy lawson
It's one of the useless locations cause they closed at 4. The only tap to pay ATM that works is the one on outside sucks. Because if you want to be safe and go inside, you're screwed, go to the outside ATM.
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April 2024 by Charles Toliver
Very friendly staff. Good service with a smile ?. BOA customer for over 50 years.
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March 2024 by micheal miller
The happy face beautiful lady in the counter dealing alone with all customers,Great employee !!!!
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March 2024 by Alex A
Toady is my 4th visit in this outlet ,everything was incomparable awesome deal as usual .I’m writing reviews coz I saw so low rating for this branch .In fact I use to go every week on their N Beach st branch where I personally felt many times a hint of racism from their tellers .Comparatively this is a great branch .Everyone specially todays beautiful teller was super professional .I salute her work attitudes!
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February 2024 by Dustin Aiello
Three years ago I left a review (below) about the horrible hours. Well guess what?! They're the same. Oh and the customer service is terrible at this branch too. Everybody just wants you to use the ATM for everything.Previous review:You guys seriously are only open 10am-4pm M-F? This BoA has had terrible customer service for years and I'm sure you'll blame COVID for your hours. This place is a joke.
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January 2024 by Scarlett S
The manager is so incredibly unprofessional it's not even funny. Black guy. I'll never bother with this location until he's fired.
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September 2023 by Summer Frazier
The ATM when I used it my acorn card got stuck in it an also I know I have account with the bank when I went in the lady try say I ďidnt its not bad bank it just the one I. Had spoken with along with she look like same lady from bank inside of wallmart as well i have feeling there something going cause I'm sorry ever since I've live in this area off rufe snow I've had more problems then anything with trying too do anything from saying I'm not me someone else it's just crazy
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July 2023 by Danny Pratt
Very dissatisfied with customer service.One teller on Friday with a line of people to the door.Plenty of people who work here available
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June 2023 by Turulove 99
Hello Sir/Madam,I am interested to do an intern although I have experience of 2 months over the Bank which I worked before comming to USA. So, can you please help me regarding this subject matter?Thank You!
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June 2023 by Jake Squibbs
I don't know all the poor reviews but I must say the Manager, John Tucker and my teller, LaChanna Sneed were very helpful, professional and really personable people. Thank you for your help.Jacob Squibbs
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June 2023 by Kevin C.
Highly recommend this place is you like loooong lines. I waited over 30min inside to deposit a check. Of course, they're drive thru are all closed. One person behind the counter. Everyone was frustrated.
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June 2023 by Joe Smith
Doesn't open until 10am. Then you have to wait in line all day
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May 2023 by Greg Gidney
Probably one of the worst customer service I have ever seen.As a customer of over 36 years, they wouldn't allow me to draw out the money I needed to pay some bills.All because my license was expired.I had all the rest of the information.A manager that was worth their salt would have went out of their way to help.And then ask for a review to rate their experience...From the looks of it... this branch could use all the help they can get on reviews.36 years folks....I will be closing my account, and go to another bank.
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January 2023 by Audrey Whelan
Very unprofessional personal. I just went in there to have my name changed and first think the banker told me without even taking a look at my card was: "you can't do any account update without the presence of your husband even if you're changing it to his name " I'm the primary account owner with have all the documents with me for my name change...I had to call customer service for them to guide me through an easy way to make the change online. Frustrating how I had to go through so much for something so simple. Never again would I be at that location.