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March 2024 by CJ
This is one of the worse AvisThey’re rude and demanding of customersI was screamed at and yelled at by a woman working here. Who called me a liar and made my blood pressure go up so high that I’m sick.They think it’s ok to yell and treat their customers as trash. This isn’t okThis is down right inappropriate!And I can see a lot of others have had the same experience. This is sad that this woman is allowed to TERRORIZE people who pay to a service & expect to be treated decent.I have rent since 2016 from all over the US for work and never experienced this type of behavior in a rental service.Sad and pathetic
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August 2023 by Teri Gallardo
LaGina was so helpful and kind. We were going to use another rental place but they were giving us such a hard time having us run back and forth, frustrated we came to LaGina and it was no problem at all. She got us a rental in no time.It really felt like a God send type of thing. She was so delightful we brought her back a gift from our road trip.
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July 2023 by Hufsa Ali
I needed to get a car exchanged and Lagina was very knowledgeable, helpful and friendly while taking care of it and explaining things. Different locations can vary a lot within the same corporation but I had a great customer service experience at this one.
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June 2023 by Ameer K
After hunting all day for a car to get on the road for vacation, our angel Lagina had a Toyota pathfinder at her store ready to rent. They were a God send and I just had to leave a review. She wasn't there when we picked up so I wasn't able to thank her in person but If you see this customer service was great and like you said we were in great hands with your afternoon agent wyatt. Thanks again and anyone reading if you need a car stop into the Walmart they will take car of you.
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May 2023 by Wyatt Fountain
After hunting all day for a car to get on the road for vacation, our angel Lagina had a Toyota pathfinder at her store ready to rent. They were a God send and I just had to leave a review. She wasn't there when we picked up so I wasn't able to thank her in person but If you see this customer service was great and like you said we were in great hands with your afternoon agent wyatt. Thanks again and anyone reading if you need a car stop into the Walmart they will take car of you.
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May 2023 by BRITNEY HAMILTON
This is BY FAR the worst customer service ever. The employee who had the WORST attitude ever, La’GINA FOUNTAIN, was missing for over an hour. I showed up early for my reservation and saw her leaving in the parking lot. I knew it was her bc of her red Avis/Budget shirt and left in a car parked in the area where the rentals are. She stayed gone and we waited and I called the main number. She finally comes back (a hour later) when I told her that we had been waiting and I need to get to work. She snapped at me and my elderly mom in front of my toddler. She then refused to get me a car. I told her I have a reservation and she hit a button on her computer and said no I don’t. She kept squinting her eyes at me and folding her arms saying “because of MY attitude, she won’t serve me and that is the repercussions of my attitude.” Wait, what!? She was awful and when we left, she got into another car and left again and then flipped me off. What in the world is wrong w people? She is almost scary. I will report to corporate and BBB.
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May 2023 by Britney H.
This is BY FAR the worst customer service ever. The employee who had the WORST attitude ever, La'GINA FOUNTAIN, was missing for over an hour. I showed up early for my reservation and saw her leaving in the parking lot. I knew it was her bc of her red Avis/Budget shirt and left in a car parked in the area where the rentals are. She stayed gone and we waited and I called the main number. She finally comes back (a hour later) when I told her that we had been waiting and I need to get to work. She snapped at me and my elderly mom in front of my toddler. She then refused to get me a car. I told her I have a reservation and she hit a button on her computer and said no I don't. She kept squinting her eyes at me and folding her arms saying "because of MY attitude, she won't serve me and that is the repercussions of my attitude." Wait, what!? She was awful and when we left, she got into another car and left again and then flipped me off. What in the world is wrong w people? She is almost scary. I will report to corporate and BBB.
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April 2023 by Sarah McKinn
Best car rental service there is !! The lady at the front is so sweet and welcoming definitely feels like she loves her job !!!
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April 2023 by Tervonta Lewis
Exceptional service as well as superb staff !! Definitely recommending this location to whoever needs a rental !
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February 2023 by Feek Gaming
The staff here are great! They are very friendly, respectful and helpful. Their customer service skills are impeccable. This is by far the best car rental agency that I have used. I've been there several times and the staff is super easy to work with, very friendly. Every time I arrive, my car is clean and ready to go, and I'm greeted with a kind and gentile face. Thank you for the Service
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February 2023 by Alysanne Austin
FANTASTIC CUSTOMER SERVICE! They really helped us out when we had an emergency and took care of us. They were quick, knowledgeable and very helpful. Will definitely come back, and recommend anyone that come in to do too. Very easy to find, great location ?
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February 2023 by Alex Murry
Respectful friendly employees. Cars are always cleaned , staff goes above and beyond for their customers! If you’re not renting from them in the Dallas-Ft Worth area then I’m really not sure what you’re doing !!!!!
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February 2023 by Dimension Divers
?️?️?️ If your in our around the Texas area and looking to rent a car then you have to check out my brother from another mother Bean Fountain at Avis Budget. Located right on 9500 Clifford st Forth Worth Texas. Not only do they have great cars but they also have prices equally as great if not greater. So idk what your waiting for. Let them handle all your car rental needs. Avis Budget check em out asap! ???
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February 2023 by Mary Little
If I could give 1000 stars I would ! No doubt my forever rental company whenever I’m visiting Ft Worth ! Staff are impeccably trained and helpful definitely my go to car rental service !!
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January 2023 by Julia S.
Who knewthey had Avis rent a car in Walmart?? lol I never knew but anyway. New owners there are amazing. Not much to say but they have earned a renter for life. I didn't like the deposit going up for debit cards but they explained everything to me before charging me. Overall great experience