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November 2023 by Cynthia Malloy
I would like to express my experience at the Sierra Springs Lane location. From the time I walked into the store I was greeted and treated very well by all of the staff. Trish and Leslie both will greet you with the warmest smiles and welcoming hello upon the door opening. From there the professionalism kicks in to attend to my need. Trish is not only attentive to your eye care needs she also shows she has an I care spirit by listening even when the need is something other than job related recognizing your personal needs. Leslie and Ivonne are so warm, gentle and caring while assisting with the choosing of eyewear and making sure your relaxed and comfortable with your choice. The work well with each other in handling the front office. Judy and Dr. Saldana both were very professional with just the right amount of humor to help me relax thru my exam. Upon my return for my glasses I had the pleasure to be greeted and welcomed by Kylie who fit perfectly with the same level of warm and professionalism as everyone else. It is a great pleasure to have an America’s best store so close to my home and a plus to have such a wonderfully caring staff on the inside. Thank you for being there?
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November 2023 by Amanda Blanton
Absolutely love this location and staff! They are always friendly and welcoming. Dr. Nakatsuchi, Katy the Tech, Ben the optican and Trish the receptionist were all amazing!Love America's Best, specifically this location.
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November 2023 by Kimara Burnside
I walked into the store and was greeted with the warmest welcome. The ladies were joyful and fun and very professional. Thank you Trish and Leslie for your courtesy service.
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October 2023 by Taylor Peters
This is one of the BEST locations I’ve been to. They have some of the greatest staff members on board. From Trish & India at the reception, the tech’s Katy & Judy, Dr.Hepburn & Tanisha the Optician. Their energies & laughs are unmatchable. I made a last minute appointment bright & early & they more than accommodated my needs and any questions I had. I appreciate all of them so much.
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October 2023 by Victoria Barnum
Thank you Regina Davis for your expertise finding all my needs during my visit. I was desperately in need for eyeglass frames. Regina was thoughtful, compassionate, and had great customer experience.Americas best, thank you for having good attentive employees to make a difference in customers lives.
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September 2023 by Alana H
One of the best places I've been to...they are so nice and friendly. They are quick too. Make sure you see Trish and Yvonne. Very satisfied and awesome service!!! ? ??? I promise you I don't write many reviews but they deserved it!?
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August 2023 by jennifer samaniego
I just want to say that Trish and Katy are the best, they make you feel welcome since the moment you checked in till the end of your visit. These two ladies are amazing when it comes to schedule an appointment. I will definitely continue to come to this location.
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August 2023 by Arielle Seleske
Cannot say enough good about this location!! We have been going to another store for years and when we got in a bind needing contacts quickly, Tanisha, Lesly and Trish went above and beyond to make sure we got what we needed. 5 stars is not enough for the amazing customer service we received and we will now be going to this location for life!
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August 2023 by Theresa Hayes
8/9/23 was my first time visiting America best and it will not be my last. I had a wonderful time there the atmosphere was amazing customer service was amazing thanks to Dr Saldana , Katy , Lesly, Trish and Sammi you guys rock keep up the good work there. They had so many selections to choose from it was hard to decide but I eventually chose Coach. I don’t have a picture to post with on because I have to order them but when it comes in I will post. Thank you American Best you rock ❤️ T. Hayes
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July 2023 by Marilyn S
The eye exam was a 4 star ok. But Tanisha helped me find glasses and did measurements to make sure that my progressive lenses would be right plus adjusted my current glasses to help with my vision. Tanisha is a 5 star person who went above and beyond to make sure things were right for me and not just upsell products.
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July 2023 by Bailey Crunson
Decent service. However the first day I got my glasses back the lens was way too big for the frames. I knew it would be an issue. Not even a week after my lens popped out while I was cleaning my glasses with a microfiber cloth.
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July 2023 by Althea Marks
I had a great time at this place. Dr.Jennifer Borck was nice and professional, with a personality. That's important to me. Then I enjoyed Aalana she was just as professional with the best personality andshe was very knowledgeable. I have been going to this place for the past 2 years now, I have enjoyed every visit.
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July 2023 by Juan Wick D
I was greeted by a very nice girl named Trish. Smile could just light up the room. Dr. Saldana was very polite, professional and had me in and out. Last and definitely least, (j/k) Ivonne was cool as the other side of the pillow. She hurt my pockets but assured me it would be worth it. Should give everybody a raise except for a select few.
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June 2023 by Aly Garza
I had the most wonderful experience at this location! All the ladies here are so helpful and sweet. Dr. Hepburn, Katy, Ivonne, Tanisha and Trish were all delightful.
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June 2023 by Jennifer Smith
Best America's best I've been to. SIERRA SPRINGS FT WORTH LOCATION The receptionist Trish checked us in was very sweet she led us to the back where we were promptly called by the Tech Katy. She explained everything and then we went Right in w Dr Baza who was quick and thorough explained my changes to me. We were then immediately seen by the optician Tanisha who helped us pick glasses and got us checked out in a very short time. I'm a mom of 5 with 2 jobs i have limited time to spend at appointments. We were in and out 2 appointments in less than an hour. Will definitely be bringing my tribe to this location from now on. Thank you AB team!
