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September 2023 by Diane Ihrig Real Estate
I am impressed with the thorough process and understanding the client needs and of course my lashes look great! I don’t do well at laying on a table with my eyes closed for too long but Marianna made sure I was comfortable while she made quick work of a full set. I will be back!
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May 2023 by Elise Dooley
They try to rip you off by telling you you have less credits than you do. Management is horrible at solving problems. They cancel appointments they say of- about 30 minutes before while I am already on the way.
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December 2022 by Susanne Boston
EDIT: Makenzie reached out to me and set me an appointment to redo my lashes with Pat. They lol SO much better. In fact, they look how I expected them to look with the first visit. Not sure what went wrong with the first visit but I'm glad they were willing to make it right.STAY AWAY!!!! I needed to get lakes done before the weekend so I searched and found this place. I called and left a message but no one ever called me back so I decided to book online. There is a pop-up that said if you request a master tech, it's subjected to an additional charge. So instead of choosing abundance in particular from the drop down box, I just selected a service of full set and my preferred date and time. The only techs it gave me options for were master techs. I didn't realize that by choosing one from that screen would also result in an additional $30 charge. I was told at the beginning when i arrived to do my paperwork, that it would be $99 ($50 off the regular price of $149) as an introductory offer for new clients for a classic set. During the consultation portion, the tech said if I want file lashes, it would be an additional $60. I opted for the classic which is literally one to one lashes. When I checked out, I was charged $129 since I had a master tech do them. I tried to explain to the receptionist that during booking there wasn't any option for any other type of a tech and that I didn' choose her specifically, I just picked her from the list of available techs they gave me. Lesson learned. I got them done today and sadly, some are already falling off.They are WAY over-priced for mediocre looking lashes!!!! They give "discounts" if you sign up for a membership. But even those prices are higher than a lot of other places.Service: Eyelash extensions
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December 2022 by Susanne B.
STAY AWAY!!!! I needed to get lakes done before the weekend so I searched and found this place. I called and left a message but no one ever called me back so I decided to book online. There is a pop-up that said if you request a master tech, it's subjected to an additional charge. So instead of choosing abundance in particular from the drop down box, I just selected a service of full set and my preferred date and time. The only techs it gave me options for were master techs. I didn't realize that by choosing one from that screen would also result in an additional $30 charge. I was told at the beginning when i arrived to do my paperwork, that it would be $99 ($50 off the regular price of $149) as an introductory offer for new clients for a classic set. During the consultation portion, the tech said if I want file lashes, it would be an additional $60. I opted for the classic which is literally one to one lashes. When I checked out, I was charged $129 since I had a master tech do them. I tried to explain to the receptionist that during booking there wasn't any option for any other type of a tech and that I didn' choose her specifically, I just picked her from the list of available techs they gave me. Lesson learned. I got them done today and sadly, some are already falling off. They are WAY over-priced for mediocre looking lashes!!!! They give "discounts" if you sign up for a membership. But even those prices are higher than a lot of other places.
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November 2022 by Maria Ester Hernandez
I have been going to this location for the past 4 years and it used to be great service and well managed. I’m not sure what is going on now but it’s not the same. I just got back from a full set appointment that took 2 hours and 35 min. And the technician still wasn’t done! I had to tell her to stop the service. That is way too long for eyelashes especially when not one time did she ask if everything was ok. Or say one word. At the 2 hour and 35min. Mark I said what time is it?? Are you almost done? She said I just have to do the inner corners. I said don’t worry about it! My eyes were so sore and red from her pressing on them the entire 2 hours and 35min. My body numb from laying there not being able to move. If it’s taking technicians that long they may need more training. I told the lady at the front desk that it took way too long. Her response “ you did have a 2 hour service” I said My appointment was at 5:40 and it is now 8:15 and she still wasn’t done” who knows how long I would have been there if I hadn’t told her to stop the service. The lady at the desk was not apologetic at All and didn’t try to make things right. She just had a smirk on her face as she was checking me out. As I left she says “ have a nice day” knowing very well how upset I was. On an occasion before that the tech arrived 45 min late to my appointment…. That’s another review that i won’t even get into. I’m not sure who’s managing or what’s going on but it needs attention and that is the reason for this review. I don’t want to see an “ I’m sorry” response to this review because you weren’t sorry at all at the time. $ 149 for eyelashes that are t even done that took 2 hours and 35 min.
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October 2022 by Loren Perkins
Just find another location!!! They are unprofessional and do not communicate. Better off finding a small business instead of this place.. I’ve been a member of amazing lash studio for 4 years now and this location ended it for me!
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October 2022 by Jennifer P.
My lashes have been perfect every time I have been there and always receive compliments. The place isn't the cleanest, but overall good staff and service.
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September 2022 by Lucy Corpus
Very disappointed. Cannot tell I had a lift. Had it done yesterday. Could tell somewhat. I thought maybe not seeing it clearly because my eyesight is not good, but no can't tell. Had it done several years ago at a school, and it looked so much better then. I spent $130! So not worth the money. See pics.Service: Lash lift
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September 2022 by Alyssa J.
I have roughly 10 months worth of credits. Came down with COVID. Yes, I no showed no call, my bad. I was asleep with fever. Guess I should have gone in anyway and infected my tech. WAS CHARGED $99 TO MY DEBIT CARD without auth. I understand contracts but $99 was not in my contract. And they increased monthly membership. Ouch. Guess I will drop my membership and take an $800 hit. Bs. They should have used a credit or two and maybe charged me for a tip at most, since I no-showed. Called and got no real answers. Done. I'm not a Karen but, damn. Bad business model. Beware.
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August 2022 by Anna R.
I do not recommend this place the lash tech made was on her phone and also dropped the lash tool in my eye! My lashes came off less than 1 week. I called the store and asked to speak to the manager and provided my contact info no one returned my call.
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August 2022 by Brandi C.
I'm only given the 1 star for the great conversation with the receptionist when I arrived 25 min early to my 3 pm Appt Ive been getting my lashes done for 10 years and only decided to try this place out due to my lash lady moving out state This was a beyond horrible experience and 3 hours later lashes where not full, spaces in them, not even straight and one side went straight up! I was leaving next day for a vacation Finished at 6 pm when I went in at 3 pm Had a newer girl on my visit which I did not know, we discussed what I wanted Hybrid She had to stop and get help from 2 other lash techs and not once did the Manager come in and address issue At the end I gave up extremely frustrated for lack of care of my time, my money or how I looked! Go out to check out and was shocked when manager finally ran out and stated.... Your next visit we will cover! Ha... no next time! Why didn't manager offer to fix her employees mistake as she was doing nothing but sitting in her office! I did use foul language when I was given my total and then asked if I wanted to tip which I quickly apologized for! Manager continued to want to flex her position as I simply stated I'm not paying and do you want this to escalate? As she had no sense of how I was feeling nor did she have a kind word to say... And the receptionist now on duty was laughing Hire better people Train your people And if going to be in the retail/customer service industry then please be a good human not a j**** Never ever will I visit this place again Called DM and Regional as I don't want others to face this!
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August 2022 by laurie L.
I booked for a hybrid set as I was going on vacation. I've had these done before at many other studios in different locations where I lived. I came here as I am new to the area. The "master" stylist was very nice. The studio was clean. However, they nickel and dime you for everything. They actually charge for washing your lashes where other studios include it. I was not happy with the lashes at all. Within days they were falling out. Also be aware of the monthly club - completely not worth it. I cancelled and wanted to use one of my credits to get these crazy looking lashes removed and they will not let me use my credit for that. So $119 down the drain for the monthly membership in addition to $199 for the original service. I gave them a 2 star because the staff was friendly but I will never return. Now I have to figure out how I get these crazy lashes off before my business trip. My daughter had an appointment at the same time and they cancelled hers last minute. They squeezed her in with a different stylist and her lashes fell out within 4 days.
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July 2022 by Tayler Seymour
Love, love, LOVE Amazing Lash Studio! I use the Mega Volume lashes and am obsessed. I will say, with my eye shape, I like the style to look a certain/specific way and they were able to provide EXACTLY what I wanted with ease! This location is so welcoming, informative, and very helpful with any questions or concerns you may have. From the front desk to the stylists, I've always had a great experience! This is my go to lash place!
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July 2022 by Alejandra Mansilla
I had a membership with them and canceled and I had a credit with them that expired in March, honestly it hadn't even been a year since I canceled my membership but it started getting pricey going so often. Unfortunately, I was not able to go in March and asked if they could honor the credit of $65 as a one time courtesy and was told no. What a bummer! They basically took that money from me!
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June 2022 by Angela Saucedo Warren
This place is a shady, overpriced scam trap and the lashes look cheap and messed up. They advertise a price and then add on all kinds of ridiculous hidden fees making you pay triple what they originally advertised. Their “master” technicians (which cost another extra hidden fee) are not very skilled either. They glue the lashes on in unnatural directions and leave big gaps. Not worth the $$$ or time. $5 glue on fake eyelashes look better and take less time then this shady overpriced place.
