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December 2023 by Christgine Dodd
I’m going to have to agree with all the other reviews. I moved here and was bamboozled from the time I moved in, the time they wrongfully evicted me. I was not allowed to view the unit I was ready to sign my lease. They moved my FIVE kids and I on the THIRD FLOOR. (I asked them SPECIFICALLY not to put my family there.) They told me that was the only unit available. But I made the decision to go ahead and move due to being desperate to move bc of a messy divorce.Well, two days into the move I received a lease violation for noise. I communicated with management that I am just moving my things in. And it’s only been two days not to mention 5 kids. They agreed to cancel the lease violation.About a month later I received another lease violation bc my kids and I were SUPPOSEDLY involved in a fight that involved the police. The time and date they gave didn’t add up bc my kids weren’t home those days. She told me she knew it was my kids bc they had a video. So I said oh great let me see. The video was clear as day and neither me nor my kids were in it. I had to have all 5 of my kids come to the front office to prove it wasn’t them. She had no choice but to apologize and cancel that lease violation too.They seemed pretty nice but I just don’t know what was about to come. 3months after I moved in my rent was increased to the max for a 3 bedroom. do when the time came for me to pay the 1400 I just needed a little time to pay it. I AGAIN communicate with management and asked could I come in and pay it on a certain date, she agreed. BUT Little did I know she had intentions of filing for an eviction just 11 days after rent was due. I was literally only 11 days behind. I didn’t mind paying the extra fees bc that’s in the lease agreement. I was fine with that. But since she had filed for the eviction my balance went from 1400 to 1800.I then came in about a week later with the FULL balance, (bc I was no longer allowed to pay online) the manager accepted my rent and told me she would post it to my account. But about two hours later the assistant manager told me she’s not accepting my rent unless I pay next months rent with the fees from the month we were in. I didn’t understand bc we weren’t in the next month yet. But I was thinking that was the rules. But I couldn’t afford to pay 1800 plus another 1400 in the same day. I would have to wait until my next pay day. But the court date was in between that time so if I couldn’t pay it before the court date “there was nothing she could do.” Is what she told me.I showed to court and my case was dismissed due to not giving proper notice to vacate. So after that my rent still was no accepted. I came in the office on multiple occasions to pay my rent but it was not accepted. I couldn’t understand why someone would want a single momma and 5 kids to be out on the street like that.My rent got so far behind that I just couldn’t afford to keep up after all of it.During the short time I was there. The was trash piled everywhere. In the building I resided in the down stairs neighbor allowed kids of all ages to run in and out of her unit at all times of the day and night. I’m talking all the way up until about 4-5 am the next morning. There would be trash in the breezeway from the second floor all the way down to the third floor. Someone threw egg on my car and others ppls cars as well. Most of the kids were unsupervised.There was a shooting one night and we counted 12 bullet shells in the breezeway on the way to the car. One of my neighbors car had a bullet hole right in her windshield. It didn’t too much bother me bc I don’t let my kids out to play with the other kids bc I noticed bad behavior. All I did was try. I wasn’t problematic I just needed a place to stay to get away from the marriage I was in. I thought I had saved my kids but we ended up homeless.If you feel you could do better I would say try somewhere else first.
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December 2023 by Tyler Baggets
My wife and I recently went to view one of their units to decide if we wanted to move here. The apartment was perfect. Great size with a nice balcony, but the people that live here are disgusting. There was dog poo EVERYWHERE, grass, sidewalks, and even in the street. People had their laundry hanging from the balcony. To say that the garbage was overflowing is an understatement. The young lady at the front desk Missouri was very sweet and attentive, but that wasn't enough for us to even pretend like we were interested. The rent is inflated considering all these factors, DO NOT MOVE HERE!!
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December 2023 by Katie Williams
These are not income based apartments. This should be considered false advertising. They expect you to make 3000 a month to be in low income housing. That's not low income! U can buy a house for that. This should be stated on the site. This is not his housing!
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October 2023 by Theophilus Pierre
Front office staff never answers the phone. No one is on the same accord. Destiny is rude and does not even appear to like her job. The apartments are nice despite the children everywhere. Maintenance men are awesome. I would not recommend the front office staff is TRASH. They get new managers almost every year so that says A LOT. Destiny needs a find a job she likes cause her attitude is HORRIBLE!
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August 2023 by Mary Fitzgibbons
I work early mornings. It is really hard to get any sleep when you allow children to stay at the pool past 10pm blasting music and cursing at the top of their lungs. There is no parental supervision AT ALL and the office staff do nothing about it. The trash is almost always overflowing and just thrown anywhere. People leave garbage right outside their trash right outside their door. Also if you are concerned with safety Someone was just shot here about a month ago. When my lease is up my family will moving expeditiously. I dont understand how the parents/staff allow these kids outside all night partying at the pool. The only good thing about these apartments are the Maintenance Men. They always do their best to make the place look nice, keep the pool clean, and answer maintenance requests quickly.
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August 2023 by Real Life
I work early mornings. It is really hard to get any sleep when you allow children to stay at the pool past 10pm blasting music and cursing at the top of their lungs. There is no parental supervision AT ALL and the office staff do nothing about it. The trash is almost always overflowing and just thrown anywhere. People leave garbage right outside their trash right outside their door. Also if you are concerned with safety Someone was just shot here about a month ago. When my lease is up my family will moving expeditiously. I dont understand how the parents/staff allow these kids outside all night partying at the pool. The only good thing about these apartments are the Maintenance Men. They always do their best to make the place look nice, keep the pool clean, and answer maintenance requests quickly.
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May 2023 by july castlee
If u like trash and food everywhere,kids looking thru ur windows, kids running and cursing around the whole complex all night long , noisy neighbors that dont remember what the quiet hours are!!!!, people smoking weed and cigarette buds appearing in ur balcony out of nowhere ,oh and police being called here almost 24/7 ,then alton park apartments it is! The apartments themselves are nice and the office staff are nice and kind ,its just sad how everything is around here ,we just cant wait to move out already!!
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April 2023 by A H
When I called to place an order, the woman was very polite. I liked the place
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April 2023 by Ashlee Nicolee
The lady name Amanda can’t do simple math she kept telling me I made close to 60k a year when I don’t with supported documentation I will be filing a complaint
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January 2023 by kenzieme101
The apartment spaces are nice don’t get me wrong but the children will bang on your door at 3am told the staff they do nothing but leave notes on the door. If you thought you were allowed to us the pool think again been there 2 years never had access to the pool. The amount you pay is not worth it they don’t even have a washer and dryers on premises to let you use. Lived in cheaper apartments with more amenities available.
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December 2022 by Toddler having Fun
Very unprofessional. On the website it stated that you have availability to move in now. I kept calling but nobody answers the phone so I came in & the lady with the blue eyes stated there is 2 months waiting list. As soon as I walked in there was really loud music but nobody can answer the phone ?
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November 2022 by James Cromwell
We have been here just a couple of months but so far it has been great! No issues. Maintenance responds quickly and the office staff have all been very kind.
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November 2022 by Juan Florez
We like living here. Friendly & courteous staff.
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November 2022 by Sharlene Jackson
These are some very great apartments and very spacious as well me my husband and our children been living here for a few months now and the office staff is very friendly and sweet anytime we put in a maintenance request they come and fix it as soon as possible they have a nice playground area for the kids to come out and play they have a lot of shopping areas near by overall these are some great apartments we haven't had any issues. ❤️
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November 2022 by Tiffani Morris
The staff is very helpful and patient, Ariel in particular answered all of my question everything I would call or email and was very patient with us. The apartments themselves are very nice and clean and so is the property. Overall very happy ?
