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October 2024 by Christine Boutilier
Thorough, easy to work with, and found me a great deal. As always!
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October 2024 by Roxanne Nuckols
Your employee Raphael C. Offered to get me a better rate on my auto insurance. This was my emailed answer to the quote he sent me:
I don't think you really did your homework on this quote. Specifically me, your customer. This summer I had a new roof put on my home. ABI is my agent for my homeowner's policy, also with Mercury.
My husband died in June 2022. I sent the death certificate in to ABI. When I filed my claim for my roof, ABI told me "it was noted on your auto policy, but not the home policy." So you corrected the info with Mercury on the home policy.
Now, you have "graciously" offered to shop my auto policy for a better rate, yet you did it and included my deceased husband in said quote and you have the unmitigated gall to advise me that if I choose to accept it, I will be charged a $45 fee for you doing what the companies are already paying you for - acting as their agent and finding them additional customers.
No way am I paying you $45 for botching a simple policy shop. I can do that myself on the internet or by finding another broker that pays closer attention to important details than you do.
I will leave my policy as is for the time being.
Your very disappointed, disgruntled customer,
Roxanne N.
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September 2024 by Barry Bentle
Collin does a great job
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September 2024 by Kris Wiley
Great customer service
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September 2024 by Christiana Whitehead
Very helpful and super fast!! Recommend 10 out 10?
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September 2024 by Robert McElroy
Love Al Boenker insurance for about 16 years now.
How about a free gift ? T-shirt , ball cap etc…
Heck I’d be proud to also get a picket sign for the front yard.
THANKS AL !!
Robert McElroy
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September 2024 by MRC
I've been with Al Boenker Insurance for over 20 years. Now my family is leaving them. They have grown into a large company that only helps give them more money instead of what is best for the customer. It is really sad what they have turned into.
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September 2024 by Angie Marshall
Collin is great!!! Very helpful. Extremely knowledgeable. Great communication! Thank you so much! ???
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September 2024 by Carolyn Hoover
You see a lot of commercials on TV where people promise you something. Well, I can guarantee if you Call Al, you will get the best treatment, the best deal on the insurance you can get. They are amazing! Thanks Al and staff!
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September 2024 by Gretchen Watts
Thank You Melissa for Your Help in locating an Auto Policy at really Good Rates for Me. You was so Consistant, Concerned and Caring. We Need More Agents like You. Call 1-800 Thanks AL ask to speak with Melissa for Good Service. THANKS MELISSA...
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September 2024 by Mike Brookhouse
Everyone was helpful , Al had a Great price i was looking for.
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August 2024 by Donna Clayton
Collin did a great job of finding us insurance coverage at a reasonable price.
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August 2024 by alicia scoggins
After 15 years of being a customer of al bonkers and loved so much as well as told everyone about them and how affordable they are, I am so dissatisfied with this last year. My rates doubled and when I called and made changes to renew with another insurance company the agent failed to mention it would cost me extra for them to help me find a carrier with cheaper rates. This is the first time I've ever changed. But I get it, everything costs but just tell me. And yes it was in the papers I signed and did not read. I don't care. I was on the phone 45minutes with her so just tell me. They know most people don't read all fine print!!!
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August 2024 by Daniel Fox
Excellent. Helpful me sort out several issues.
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July 2024 by Larry Henderson
Thanks, thank you cannot be expressed enough for yesterday and the recent contact with Melissa. Patience, true professional, and understanding, navigating through auto insurance renewal. Her presence as part of the staff was and is a good fit to customer service. She went the extra mile in my mind to get through my renewal process before the end of the day, by the end of the day. Again thank you is not enough, for the relief I have this morning, 25 June, have been here since 1999, after yesterday still no reason to search elsewhere for insurance.
