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March 2024 by James Roy Nichols
Would definitely recommend it. The gentleman with the truck arrived within 20 minutes. The driver was polite and courteous.
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February 2024 by Carlos A.
Scumbags towed a mother’s car while properly parked in guest parking babysitting for another mother who had to work. For anyone working there, I hope your children die horrible painful deaths.
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February 2024 by Evan Pritchett
Service was timely, but they ignored very specific instructions I gave when setting up the service. Instead of calling me for payment as requested, they requested and got payment from my father-in-law at the drop off address. Even though the service was completed, I don't appreciate wasting my time giving instructions just for them to be ignored. Won't be using again.
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February 2024 by luis camarena
Good place will use them again sonny took care of our concern and in a timely manner
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January 2024 by crystal brown
My car was on the side of the road from my tire being busted, last thing I needed was my car getting towed. From the time I called the towing company and got to the office the staff was very friendly and very helpful.
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January 2024 by Zohaib Lalani
If you car gets towed here good luck getting it out. My son was outside at midnight because they towed his car from a visitors spot. They told him to wait outside in the rain and would not release the car to him because he isn’t the registered owner. When I got there at 1:30 in the morning because we live 45 minutes away. The fat white lady told me to check my attitude. She threatened to call the cops on me. All in all absolute worst experience. They say they value customer service but if that fat white lady is there nothing going to change.
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December 2023 by gabriel gomez
The waiting time is absurd and when it is your turn, agents might decide to make phone calls and ignore you.
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December 2023 by Jordan Smith
Advice from a tow truck driver; “Stay far away from these guys. If you’re unfortunately cornered into dealing with them, DOCUMENT EVERYTHING. Film, pictures, documents in writing.”
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December 2023 by Jason Hudson
Let me get my stuff out of the car but fees were racked up due to no notification from the tow yard. Took me 3 weeks to find out where my car was.
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December 2023 by Ryan Wood
I would give this place 0 stars if it were possible on Google. Ashley Frazier temporarily refused to let us pay to get the vehicle back. Acted extremely rude from the first point of contact, changed the price of the tow from an original $280 to $318.53. A bunch of crooks just like most towing services. This employee should be let go, and doesn’t even possess the simple skills to be able to work at a McDonald’s. If I were the business owner, I’d most certainly like my employees to grant payment for the return of a vehicle despite personal troubles. And I’d also like my employees to give respect to my paying clients, especially when the basis your vehicle was towed on was unjust.
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November 2023 by CASEY TEAGUE
Honestly one star is really exaggerated with this place. They are greedy heartless and evil people. Every last member of their staff. They are thieves and this is facts. I am not just talking as an angry person who had their car towed not even 30 mins into walking away to go get help after running out of gas on the side of the highway from out of state and walking back up to the scene 30 mins later to check on it and wait for my tow truck to get there and noticed their car was completely gone. No notice nothing. Come to find out they seen it and jumped on it towed it to their property before I could even make it back to it all in less than an hour time. If this isn’t theft what it? My car wasn’t abandoned and not unattended long enough to be towed. If this isn’t theft what is???
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November 2023 by Madeline Rivera
My dad’s truck got towed and I called 2 times to see if it was in this location. When I called the first time, this rude lady answered and told me that they did not have the truck in such a rude tone. After 1 hour, I called back and I asked for my truck again, and she told me it was here in a rude tone. When I arrived with my dad and my uncle to pick it up, not only did she charge us a lot of money to get it back, but one of the tire’s was flat. Super rude staff and they are all responsible for any damages that occur in any vehicle. They also didn’t have any “change” to give back.
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November 2023 by AE Marquette
The entire staff is very unprofessional and disrespectful to start with. I paid these people 318$ after they scammed me out of a 7 minute parking space. My fault understandable! But after I paid them they locked me behind their facility which is a junk yard FULL of abandon cars told me to go back there and find my car myself. I explained to them I had no idea where I was going and could someone help me or point me in the direction of my car. Well I had to call the police in order to get myself AND my car out of this facility. Finally someone came out and told me where my car was parked in back of the junkyard! The car was only there 15 mins before I got there to pick it up. I had no idea what would have happen to me back there. I felt un safe the entire time. On top of that they scratched my back bumper!
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November 2023 by April M.
On October 28th, my 20 year old son was killed in a car crash. He was driving a motorcycle and a woman pulled out in front of him, killing him instantly. The ABC wrecker service that showed up to tow the bike, took it upon himself to steal both my son's brand new helmet and brand new jacket worth over 1000 dollars. When we called wrecker service wanting his personal belongings BACK they said they threw them away, which is A LIE. All we want is my son's personal belongings and I will not stop until justice is served and this place is CLOSED DOWN.
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October 2023 by Fatima Robin
Capital Tow. inc. and ABC Wrecker Service. Both CROOKS work together.They hunt at graveyard hours and tow vehicles from apartments. They even tow registered vehicles for worthless reasons. They impounded my car even though it was registered with a temp tag at my rental community.The contact numbers are all automated service and there is no way to dispute by phone. The only way to get your car asap is by paying the exorbitant fee $317.00 plus additional storage fee, taxes, and CC fees.The more days seating at this location, the higher the fee. The garage location (6831 Old Randol Mill) is bulletproof with pitch black windows and bars and cameras on all points.The other ugly part is having to deal with a VERY RUDE GHETTO WOMAN yelling instructions from behind the thick glass. I couldn’t hear her clear so she had impatiently repeat.These CROOKS hunt for victims quietly, with lights off and comb all parking lots with cameras and scanners while tenants sleep.The Apartment management signed a contract with these MONEY SUCKING CROOKS and they cannot stop their illegal predatory business. The leasing woman said, “they are contractors..”DONT USE THESE TWO ABUSIVE COMPANIES FOR ANYTHING.
