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March 2024 by Jaime Castillo
Nice store with great employees.
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February 2024 by Stuart Specks
Friendly, professional staff. Very knowledgeable and very helpful.
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February 2024 by Philip King
I went into the store yesterday because a buckle on my backpack had broken and I badly needed a replacement. They did not offer the replacement part for sale in store, but a gentleman from 5.11 went to his own vehicle and brought me the exact replacement i needed at no charge.I operate a successful retail store myself and I am telling you firsthand, THIS IS HOW YOU EARN AND KEEP CUSTOMERS FOR LIFE.Thank you for being so awesome. I won’t forget it.
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February 2024 by Christopher Cruz
Outstanding products and service. All need to go and visit
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February 2024 by Jonathan Ngeny
I've used their stuff to do some contracting work, blue collar type jobs, and even outdoorsman activities. Everything is durable and comfortable and performs past my expectations. They're my go to. I love shopping through their clearance racks, usually there are some good finds. When I'm there I'll usually find a neat piece of gear to go along with my small haul. I've had one issue with any of their products ever, which was a button down shirt who's latching clasp mechanism broke off the stitching. The manager replaced it for me with no hassle, all the while not having maintained the receipt. The store is always clean, neat, and most importantly the staff are always helpful, knowledgeable, and friendly. Couldn't appreciate you guys anymore, thanks.
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February 2024 by Chris Abel
The staff always helps me find exactly what I am looking for/need. Good quality merchandise for your tactical needs. It's a bit pricey, but some of it is worth spending a little more for durability and quality.
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January 2024 by Jimmy Holaway
If you need this stuff, then you know. It's great.
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January 2024 by Matthew Price
Next level comfort and functionality. Great location and staff knows exactly where to find your exact size. Great selection of tactical gear or just everyday wear that you want comfortable with high function clothing.
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January 2024 by Nobody
Maybe it is just me....but everything is very expensive. Ball cap $32.00. Back pack $100.00 plus. Not for me. But for you, maybe OK. Bring your credit card.
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September 2023 by FigTree 72
Nice stuff
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September 2023 by Elaine Alfaro
Limited on women's apparel but always something to buy
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August 2023 by Jeremy Martin
Full disclosure I was here for a training seminar and not to shop. However, they have a great selection of goods and the staff was great as well.
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July 2023 by Angelina B.
I have purchased a lot from this company online and in store. I recently purchased my husband two pairs of shoes and they didn't fit. I went into the Fort Worth location and the female employee denied my return. I had a receipt and according to the return policy printed on the receipt there was no reason she should have denied my return. It is horrible customer service to go against company policy and deny a return and make up your own policies. Try to do better by your customers. The money from the return would have been spent back in your store and I'm sure much more but now I will take my money somewhere else and let others know about the lack of customer service at this location. My husband is a veteran and in law enforcement and we need to do better by these men who fight to protect us.
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June 2023 by Jerime Degraffenreid
I’ve purchased 5.11 clothing for several years through various stores which carry the brand. I recently visited this store and inquired about a military discount.. the cashier politely said they do not offer military/first responder discounts… really a tactical clothing store who’s top customers are most likely military and/or first responders does not offer a discount? Stores like Home Depot and Lowe’s offer military discount yet a store such as 5.11 does not? The store had Professional and courteous employees, nothing against them. Just the policy.
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June 2023 by Daniela Balderas
Great service , great store, and great prices!Loved the service I got by an employee.you can find really good belts here also they put on great discounts on clothing! Will be going here back soon also reccomending to my close ones !
