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September 2024 by Brian Sorensen
Great service and amazing products.
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September 2024 by Christine Gaytan
The store is always organized and clean. I wish the store had more variety, that I personally want at the time. But that’s not a fair complaint unless they are mind readers. The staff is always very helpful in trying to find what I am looking for at other area stores.
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August 2024 by Veronica E
If i could give half a star i would. Terrible customer service. I had to ask someone to get any kind of help for my father with boots. The employee stood behind while I went ahead and helped. Piss poor attitude and we were told to go to target for insoles for the boots. Drove 2 hours for this location. Will go elsewhere next time.
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June 2024 by Mario Rivera
Had terrible customer service. No one greeted us. Walked around no one asked if we need help. Got to the register and employee took his time
Finishing whatever task he was on and then came and helped us. Didn’t say hello just asked for an email. I had asked about a product and he said “we just put up whatever they send us” and that was it. We paid and left. Nothing else from his end. I didn’t get his name. I attached is our receipt. This isn’t the only bad experience at this store
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June 2024 by Ree T
Great Customer Service!
They was friendly and very helpful on helping me find the right product/size.
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June 2024 by Edwin Ivy
I bought two pairs of tactical footwear on line from 5.11. Neither pair fit. Both were size 13, but both were closer to size 12. I returned both pairs to the 5.11 store on I-35w Fort Worth. I was welcomed as soon as I walked through the door. I was given excellent customer service and walked out wearing a new pair of mid height AT series tactical shoes. I also purchased a new pair of tan tactical pants, which are so comfortable. I highly recommend 5.11 if you are in law enforcement, Security like me, or you need some rugged outdoor wear.
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May 2024 by Andrew Gilley
Helpful & respectful, what else do you need?
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April 2024 by Adriana Sianez
Very nice people!
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April 2024 by Kuzuki Cruz
Best place good people
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March 2024 by Pamela Frederick
My employer-provided belt was WAY too big. Game here and purchased one. It's perfect for what I need.
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March 2024 by Emile Muzquiz
Staff offered help. He was friendly but did not give us a discount that we had from a 5.11 text message website. Two of us were shopping and he did the same thing to both of us. He told us that he would apply it but didn't. We didn't realize it until the next day. Disappointing!
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March 2024 by Dennis&Beckys Adventures
Great place! Great layout, staff was very friendly, loved the store highly recommend
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March 2024 by Mike Baergen
The sales staff was friendly and knowledgeable with all products in the store.
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March 2024 by Lorenzo Parish
Normally I go to this place to get my uniform pants the guys in here are very knowledgeable on the clothing. One little short Caucasian lady always acts as if she never has time to speak or help with clothing.
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March 2024 by Geomed
Great store and great Manager at this store location.
