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July 2024 by Gao志超
Changing the oil here, they told me there was no sticker. I can't imagine. After changing the air conditioner filter, the air conditioner broke down and could not be cooled. They told me that this was not their accident and I had to go to another merchant to repair the air conditioner. What a bad experience!
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July 2024 by Evelyn Lemer
Super friendly staff!!!
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July 2024 by Joseph Gehringer
I cannot begin to describe how poor the service is with this dealership. Do not ever send your vehicle to them. We have a new Silverado with warranty issues in the shop for two months and counting.
Communication and excuses with this dealership are TERRIBLE. Will never use again.
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December 2023 by Douglas Fierro
Very professional.
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November 2023 by Charle&Donna Court
David Oliveras was very professional, friendly and helpful! We appreciated your great customer service in takingg care of our vehicle as it is a treasured car handed down to my wife from her deceased father. We will most definitelyy return if further Chevy needs are required.
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October 2023 by James Warnock
Perfect
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October 2023 by LJ Gillis
The absolute easiest car buying experience I’ve ever had! And, I never left home! Everything was done over the phone and I signed all the paperwork in less than 30 minutes when they dropped off the car.
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April 2023 by Julio Quinones
I want to thank the entire Service Department for taking care of my truck. You guys fixed my truck in less than a week. While one local dealership would not work on my truck and the other keeping my truck for 5 months, you guys jumped on it and fixed the issue. Out of all three local Dealerships in the Pecos Monahans Fort Stockton area, you guys are on top. Thank you.
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April 2023 by Dave G.
Scheduled my appointment a week in advance. I went and dropped off my truck before 8:00 am. on the day of the appointment. Called at 4:30 pm. to get an update, and the tech said they didn't have a chance to look or work on the truck because they had some stuff come up. Never got a call or an update about the truck. Would highly recommend going either to Ford or Dodge. The service that was provided (or lack of) was unacceptable!
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March 2023 by MzMersy Music.
Customer service in your service department needs to be addressed and taken care of. The attitude the workers have their is ridiculous & they need to learn how to treat people better
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March 2023 by Paul Salwasser
They work hard to keep your vehicle running well, especially for the weary traveler. Had two procedures done and will be back on the road as soon as the parts come in
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February 2023 by Andrea Szabo
Three hours after giving you the okay to work on our Suburban, we told you not too. Within those three hours you said a transmission was ordered and shipped. You demanded we pay a "restocking" fee or you would not release our vehicle. You also stated that it would be at least and week and a half before you could look at the Suburban. I would understand if it was two or three days after giving the okay, but on three hours. Also requested several times that you send our signed authorization, you refused.
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February 2023 by Daniel DiBona
I've never been to a more disconnected and service avoidant place of business, much less a dealership. One employee was solid enough to deliver service. The manager, or boss woman, only came out of a back office to drown at others, interrupt work flow and recite meaningless excuses of why they would not or program a new key I had purchased and paid for months before. I had also called ahead and despite this was treated dismissively. I consider this place to be an abusive environment for most of the workers, with the culprit being the hateful woman who emerged from back offices to harass her employees and others. It's a hateful and despicable place that doesn't deserve to be a dealership at all
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February 2023 by Dan Goble
I'm traveling in my RV and had an issue that stranded me until it got resolved. Weather was coming that would have immobilized us for days if we didn't get out of there soon. These people went out of their way to get us on the road. We are so appreciative of their efforts they deserve 20 stars.
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February 2023 by John D.
They are very disreputable. They are extremely unethical and extorted money from my elderly parents. DO NOT USE THIS COMPANY!
