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“A very nice place to go shopping or to eat. Lots of options for both, and everything is laid out in a very effective way that is easy to understand after one or two visits.”
“Ozzy was very knowledgeable of fashion, very professional and truely helpful. I recommend him and Dolce Vita to all for your fashion needs. It was an Awesome experience and I will be back.”
“I loved this store. There is a wide variety of boots for the whole family, I chose these beautiful boots for my husband, very comfortable. They have good service for their clients, highly recommended.”
“First time going to this store and the young man with the beautiful curly hair was helpful and friendly. Purchase two pair or shoes for under 100 dollars...will be back.”
“I love Academy and they are my go to for anything athletic related. I wish they carried a better/nicer selection of Nike shoes. They seem to just carry the lower end items. Customer service is always on point with this location though! Thanks!”
“We love this location. Here, we always experience the best customer service. The employees are outstanding and incredibly helpful, and this Shoe Carnival offers top-notch customer service. From assisting you with purchasing shoes to the checkout, they are all wonderful and so kind.The store is clean and well organized, they offer a great selection of footwear, they always have the sizes we need in stock,and the staff is absolutely the best. It is always a terrific shopping experience. I highly recommend it!”
“I'm an older woman ,but that store is one of my favorite place to go love all the beautiful things in there,and the atmosphere and staff is awesome, makes me feel young at heart ❤️”
“4 stars for Eddie who provided me with quick and easy customer service. I went in for a shoe and he made friendly conversation about how he had them in a special color and instead of pushing me to buy the basic one in store he gave me his honest opinion and I decided to purchase online. Without his honesty and friendliness I wouldn't have bought the shoe at all. It was crazy busy that day and it seemed like making sales and commission was the only thing some workers thought about. I appreciated eddies patience with me and will go to footlocker for it.”
“There is definitely a wide variety of shoes and the prices are good but the staff, although friendly, are super unprofessional! Our cashier was having a personal conversation with other staff members that was inappropriate AND while talking to us he was eating cookies! Mouth open and cookie crumbs all over. Another occasion”
“First time visiting this store since I normally wear boots, but I needed to have a set of shoes in the near future.
I found the brand I was looking for and tried on two different sizes when Alex asked if I was finding what I needed.
I explained that I needed a half size and she informed me, that brand does not offer half sizes. She told me of a different brand that offered a shoe similar to the one I was looking at. I told her of what I was looking for and the reason. She retrieved an item that would have been an add-on to sale but although that was a great recommendation I worked with what I had and made it work.
At the checkout she asked if I was part of their rewards system or wanted to join, I declined the offer but asked if they had any discounts. There wasn’t any that day but one was coming up soon so she asked if I’d like her to hold my order and come back the day the discount was being offered. The answer was yes.
Exceptional customer service from Alex. She could have just ignored me and kept working on what she was doing. Instead she asked if I need assistance, listened to what I needed, came up with alternate ideas, offered me their rewards system, and found a way to get me a discount.
Based on my first time experience, I would recommend anyone give this location a try.”
“It's a mall. It has the usual things you'd expect except a lot of places are closed due to Covid. When you're visiting the food court be ready for an unpleasant young man at the Asian buffet, he's super rude and impatient, unfortunately I think he may be an owner so he'll be there for a while.”
“Simply amazing how the new store looks! Clean neat well organized! The Store Manager Pat has definitely been working hard and it shows! His staff is upbeat and helpful! Great customer service. I called to make sure they had the new “ CLOUDTEC “ shoes . And they did ! I will always buy from this store !!”
“Was looking for a pair of Adidas slides and found them on sale, the employee that helped me, Lenon W was super sweet and helpful!! Was very pleased with his service and interaction, will be back again!”
“A sneaker heads heaven! My sneaker head husband & I just moved here & looked for a shoe store for the longest time! & we finally found one!! Yay!! Staff is very friendly & down to earth also they are the ladies who own the store :) It's a little hard to find at first since I entered the parking lot from behind the building LOL but if your in the mcdonalds parking lot, you can see it clearly, it's right next door. The store has a wide variety of shoes along with the latest releases. Besides shoes, they sell apparel like shirts & custom socks! The store is also neat, organized & furnished with sofa chairs for girlfriends & wife's like me lol. They also do consignments, & they do trade in's :) Overall, I give this place 5 stars for the friendliness, neatness & the inventory they hold :)”
“I won a gift card several months ago and stopped in to spend it. Not knowing the store or where exactly to find something I liked and that would fit I asked for help and Torrie was so sweet and helpful! Not pushy, genuinely interested in finding something I'd be happy with. She even laughed at my silly jokes! In the end I'm happy with my purchases and would definitely go back! You have a good one in Torrie for sure!!”
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“Actually bought a new 65 inch OLED tv.. Great customer service from the company rep but also the store employee at check out.. Pulled around back and order was placed into my truck by some great old school veterans of my era. Thanks a ton folks”