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December 2023 by Christy Hawkins
Friendly. Easy processes. Fast funding. Comparable rates. Mobile app for payments and transfers.
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December 2023 by Shelly cade
never will i do this with you again the worst service ever
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June 2022 by Brian Hargis
Nice location in the heart of Fort Hood, TX. No help unless you bank here. No check registers at this location. Time to go paperless.
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April 2022 by Earl Stone
I have been banking with Pen Fed for years and they are the best in all aspects.
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January 2022 by Donald Fitzgerald
Great job, I new I could depend on pen federal credit union
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January 2022 by Carla Fears
PenFed on Fort Hood has impeccable customer service. Jennifer considered my feelings of losing a loved one and really made an uncomfortable situation, friendly and personable. I was referred by a friend and I am so glad I took their advance.
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November 2021 by Carlos Garcia
A great company with an excellent customer service. Thank you!
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October 2021 by Ray K
I recently set up a new membership in person with Penfed with a young lady named Jennifer. This is what banking should be about, great service. I had an issue trying to set up the account online but there was a verification issue with documents I had uploaded. I brought the original document in and Jennifer promptly took care of the problem and I felt like she had been my personal banker for years.
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August 2021 by joe shelby
The easiest application I have ever filled out. Great customer service help.
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July 2021 by Eduardo Zahira
The Fort Hood branch has such a good customer service! Keep up the good work!
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May 2021 by Tyra Charmant
Great customer service. I went to the Penfed on Ft hood. Very clean place.
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May 2021 by LorrisMeeks
I am a Federal Government employee and I find PenFed Credit Union representatives to be very knowledgeable and the institution has a variety of financial products.
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April 2021 by David Lindley
PenFed Credit Union is always friendly and very helpful. They have great products and awesome service.
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January 2021 by John Ziegeler
Fort Hood branch and Temple branch are very helpful in getting you set up with an account and taking care of your financial needs.
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January 2021 by Wayne Gullickson
Some days are drive through only
