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January 2024 by Kathy R.
I wish someone would tell me what is going with this bank First they combine two other banks with them. Next a new building is built Next our accounts are being charged 2 dollar service fee to pay for this new building now we have to pay for checks that was not mention until u see your monthly statement. All accounts are group together no military retirement account what is next are they charging for money orders now? When I first join these services were free. Please take your business somewhere eles they should not be on a military installation.
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November 2023 by Noe Rodriguez
I have been with them, for 20 years. Never had any problems. Great service , friendly and patient tellers.
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June 2023 by Dalton Epperson
Maybe if they would answer the phone
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November 2022 by Mimi Jen
This bank gets worse and worse every year. I’ve had this bank since 2018, they used to be open 7 days a week, as they should since they hold people’s money, now they’re closed on the weekends. They’ll close your bank account with out notice , rearrange your transactions to make you go in the negative, and then charge you a 34 dollar fee. This bank is literally the worst and not for military. Please go to USAA or Navy Federal if you want good service. These local banks are horrible.
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March 2022 by Raul Munoz Rosado
Staff is professional and very patient. They are fairly quick with their service. They are always staffed.
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November 2021 by Preston P.
Absolutely the worst bank you will ever experience, I can't even believe that a military post would allow such a predatory business on its facility let alone let it wear its name. This bank is full of hidden fees, and absolutely no grace around these fees, you could over draft your account and put back the money 5 min later and still get an overdraft fee. Stay away, go to Navy Fed and have no hassles. If it was up to me they wouldn't even get one star.
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December 2020 by Austin B.
Would highly recommend staying FAR AWAY. Ive been currently trying to get my card reactivated for a WEEK. Im here STUCK in Illinois because they cant figure out what happened. This is ridiculous. I cant even access MY MONEY.
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November 2020 by gie D
Not military friendly. Based on my experience at the location in the PX, I will never do business with this bank.
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October 2016 by Ainsley B.
Don't waste your time here. Do yourself a favor and take your business elsewhere. This sorry a** bank isn't worth your time or money. First, I called and the woman I spoke with said that they would cash my check. The check happens to be from my other employer. I am a reservist going to school and don't wish to open more bank accounts. If only that much of what she said were true. The day after I spoke with this dummy another dummy will not cash the check because im not a member and it exceeds their check cashing amount of $100. The idiot looked at me as if I would open an account. They can f*** off! I'm telling you they are not worth your business. Their poor communication caused me to go out of my way and for nothing.