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“Leslie and Cesar were very helpful and took the time to answer all my inquiries and even made me aware of all the great things this credit union has to offer. Top notch customer service !! Thank you”
“I was assisted by Erika to open an account and she was very patient and kind. She took the time to explain to me in detail all about the checking benefits. She assisted me in a professional way and very happy she was able to help with my needs.”
“Good afternoon . Excellent services since I entered the bank. From the attention when you arrive to when you leave. I never imagined such professional attention towards me as a foreigner. Grateful to the manager.”
“Professional staff and very helpful. All my concerns were addressed in a timely manner which is hard to get at any banking institution nowadays. Definitely recommend this branch to service all your needs. Ask for Omar, he took great care of me.”
“Absolutely phenomenal bank, great customer service, hard working staff, and truly salt of the earth people. This is a local owned and operated bank so its not staffed like a Wells Fargo or a Chase but the difference you get here is personal service. I actually know and am friends with my banker, you will never achieve that at a national bank!”
“It was a pleasure to work with Liz Garcia and her team during the home buying process for my client! We had a smooth transaction throughout the process.Professional, knowledgeable, friendly and efficient!Highly recommended!”
“I would like to say that Gloria did such a wonderful job she took her time to help us find our 1099 int she was really thorough and she took her time and she really helped us a lot I give her 10 Stars. I was so glad to see Sandra with her big smile and welcoming Spirit to the for the customer service for the branch on Golden key”
“This is the second time that my client works with Sam and I can see why he chose to hire him as his loan officer... Sam is easy to work, reliable, and makes the closing dates happen!”
“(Translated by Google) Hello, Every time I have been to this bank (Vista Del Sol) They are very friendly, and helpful. Apparently they are a very good team, they are efficient and fast. ??(Original)Hola, Cada vez que he ido a este banco (Vista Del Sol) Son muy amables, y serviciales. Al parecer son muy buen equipo, son eficientes y rápidos. ??”
“Martha was my first light representative and was very professional and very, very helpful . She answered all my questions and helped me with what I needed. I was worried I wasn’t going to be able to do what I was asking help with but Martha, reassured me that she could help me. Martha, is a keeper and deserves a raise for sure. Thank you again Martha and First Light Federal Credit Union. Martha Thomas”
“I do banking on line. However, due to an injury I am not at home to use my computer. Getting business thru Luna is very diffcult for both of us. Waitd over 10 minutes to get someone to help. Paying $1.00 to get acct balance is not fair either. Thank you for allowing me to voice my concern.”
“Maria Aldridge assisted me today and gave me super excellent customer service. I was really super happy with their services. He greeted me with a big smile and I realized that he really likes his job. Congratulations for having employees like her because they make our lives much easier. :-)”
“(Translated by Google) I have been with this bank for about 10 years. I have never had any problem. The employees are always very professional and friendly. I hope it continues as well as before.(Original)He estado con este banco alrededor de 10 años. Nunca he tenido ningun problema. Los empleados siempre muy profesionales y amables. Espero que siga tan bien como antes.”
“Great and friendly tellers. Just don't like having to wait outside to get in Wal-Mart to get to the bank all do to this Covid virus. Our temps are reaching well over 100 degrees. Very dangerous”
“This review is for a very helpful employee Dante he goes above and beyond and always shows he loves what he does. Thank you for your outstanding customer service and for always taking the time to help me. Much appreciated.”
“MERRY CHRISTMAS!!FirstLight customer service Representatives. I have always been pleased with your establishment, and will always be your family member. Thanks for everything you do, and for everything you will do to help me sustain my lifestyle financially toward the coming year.”
“Best loan place in town.Fast reliableApproved in minutesAnnabelle worked with me and made me feel comfortable and proud to be a customer from this company.Had a amazing experience.”
“I have been a member of MSFCU since 1973. I have belonged to several credit unions and banks in my lifetime and have found MSFCU with the excellent personal service, with well trained staff and management with high integrity and care towards its members. 2/5/2024 G2”
“Went in last week to open my teen first account. Tanicia was WONDERFUL, treated him with respect, addressed him when explaining things, answered all two of his questions and then when I asked a question pertaining to him, she would then explain it to him. Wonderful young lady!”
“This is the best community-oriented credit union for the southwest region of the continent. Great service, great options, and great amenities. I would continue to retain First Light as my credit union but we are moving overseas. If we return to the southwest, I will open a new account with First Light for sure.”
“I've been coming to this bank for many years and absolutely love the staff !! They're amazing and very helpful!! Keep up the good work and thank you for being so awesome ?”
“Very convenient, even with all the downtown construction. Very rare that I have to spend more than 5 minutes at the drive up. Visit at least once per week. Highly recommend!”
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“I've been banking with armed forces bank for over 15 years, by far the fort bliss branch is the best and most professional. They not only helped square away my finances throughout a messy divorce, but help me set them up for my future plans and my kids further education. If you are going to bank, bank here”