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February 2024 by Pjemz
DO NOT ORDER FROM THIS COMPANY!! I never received an order after waiting 3 weeks when it was supposed to be delivered in a week. The only thing the seller said was it was lost. Customer Service bunch of losers who are rude and unprofessional. STAY AWAY!!!
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May 2023 by Dylan
scammers
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March 2023 by SRVPrelude
SCAMMERS! 43 Days for Amazon to get my money back, complete waste of time. They created the label but the package was never actually shipped, they blame USPS for losing it and then give the runaround via Amazon messaging system wasting hours of time. Def some criminal activity going on at this place that should catch up to them sooner or later.
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March 2023 by D3nnyPacks / NίηjaɀƤvƤ
scammers…do not purchase from them
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March 2022 by Bud Meadows
Rude, combative customer service. Ordered two cabin air filters through Amazon and the wrong parts were sent. Whether the error was on the part of Amazon or Metro 24, the owner Carl resorted to insults and name calling. I just wanted to return the parts and get the correct ones, instead Carl blamed me for the error and refused to email me a return label.
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March 2022 by Robby K
These guys were very friendly took lots of time explaining how to General Motors tire pressure monitoring system workedWould’ve swore they sold me a bad sensor but they actually called walked me and walked me through the difference between learning them with the cheap tool I bought on Amazon versus my tire shop using the professional grade program toolDefinitely five stars it’s not every day in 2021 that somebody cares enough to actually help you diagnose and solve your problem is supposed to just trying to offer a refund or send a replacement part
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March 2022 by Nima Miri
Scammers. They never shipped item purchased through amazon and operate behind Amazon third party fulfillment loopholes! Unethical business.I bought a Toyota part from them that weighs 2.2 pounds. They shipped it with first class USPS service that has a weight limit of 15.99 ounces, then they claimed it was lost in mail.
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March 2022 by richard bronson
Be warned this, business is full of lies and scams
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March 2022 by Mark Grossmann
Wish I could give them 0 stars. Read other reviews. This Amazon seller will s a scam. They take order, never send item and then will not issue a refund forcing you to file a claim with Amazon so they can keep the money. Scam!
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March 2022 by Uri Thatcher
This company sells fake, fraudulent products. They are selling TouchUpDirect products on Walmart.com and these are FAKE products.
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March 2022 by Jaime Calderon
After 2 months no rotors and 2 weeks fighting to get my refund with Amazon. do not order from here.
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March 2022 by Bob Lindberg
AVOID THIS SELLER. Item never shipped and given runaround. A complete sham of a company that hides behind "veteran owned". Shameful.
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March 2022 by Jonathan Ptachcinski
I agree with most of the other recent reviews in that 1 star is overly generous. I purchased a set of roof rails for my car on Amazon. They did not fit however upon attempting the return with Amazon, there was a note saying that unopened packages were subject to a 20% restocking fee and opened packages were subject to up to a 90% restocking fee. None of this was disclosed on the website or on Amazon (in fact, their website says 100% refund if not completely satisfied, see attached images). I returned the package via UPS and received delivery confirmation. The package was returned in a different cardboard box than the original (the original had been damaged in shipping and was a non-descript cardboard box). First, the seller said that they would give me a 50% refund even though the didn't receive the package. I noted to them that I had proof of delivery from UPS at which point they all of a sudden found the package and complained that the box was different. They later (4 days after receiving the package) accused me of sending them a used item. See for yourself (picture of item that was returned) and also the messages that were sent on Amazon. They have the package back and are now able to sell it to someone else and only returned 50% of the money. Thankfully, Amazon is taking steps to make it right. I've filed a complaint with BBB (and saved/printed their website in case they try to change it before the investigation is complete) and the remainder of the Google reviews below show a history of poor service. Buyer beware!
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March 2022 by andre pedneault
Would put 0 star if hi could .Never delivered the goodsPackages said delivered to Forney TX....I live in Montréal....Because pack Says delivered this I....tDoesn't want to refund....Buyer beware .Happened a few time in CanadaFact checking:On Toyota 4runner club Canada(fb)Answer from seller is unbelievable bullsh.tBuyers beware.Don't trust this storeOf course I was frustrated if visa didn't refund my skid plate would have lost around 500$cadGood luck
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March 2022 by Chris Picconi
Complete Scam! Ordered a set of wheels on Amazon that were "supposedly shipped" via USPS. After the shipping label was created and "Scanned Accepted" by the carrier/USPS the package never moved once! Shady!