Brookshire’s is a full-service supermarket established in 1928 and based in Tyler, Texas, with over 100 locations in Texas, Louisiana, and Arkansas. The store offers quality meats, hand-cut daily, fresh produce, and full-service deli and bakeries. Customers appreciate the better quality of meat and produce compared to other stores like Kroger, along with reasonable prices and a focus on everyday items. The store is generally clean and has some friendly and professional employees, which encourages repeat visits. However, experiences with customer service vary; some staff are helpful and go beyond, while others have been rude or less helpful. Notably, there have been changes such as the discontinuation of cart delivery service and a decline in employee friendliness. Overall, Brookshire’s is a convenient option for those seeking quality products and decent service, despite some inconsistencies.
