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May 2024 by Jason York
Woodspring is absolutely a horrible place to stay. First of the management was rude, and uncaring. Second the property was filthy. The rooms disgusting. My wife and I looked for a extended stay hotel. We ended up here. We tried to exchange our sheets and towels Out to get clean ones. But we're refused. So we had to wash our own. We are people that stay to ourself and not cause problems, but this place only cares about money!! They even told us we had to check out, no reason at all that we knew about. Except my check was delayed. But managed to get the money to pay them. The next day we were told to check out. And when we were not moving fast enough, they called the police. Trust me this place is horrible, please dont stay here. And just like the other reviews, I can verify that the drug use is definitely a smell that is all around inside and out!!! But they chose to pick on me and my disabled wife!!! We paid on time , kept to ourselves, but yet they told us we had to leave. Trust me, that ended up being a blessing. Woodspring is horrible!!!! Especially management. And it's so dirty, our outcome is so much better now at our new place. Again don't stay here. You will regret it!!!
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May 2024 by Mary Frank
The elevator goes out a lot. Not good for handicap people
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April 2024 by Trash Boat
Moist and disrespectful. Also they deleted my review because they know their in the wrong management doesn’t care about the noisy kids outside being disrespectful and taking up all the parking spots not moving sitting there like they own the place lucky they kids.
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April 2024 by Tamara Fowler
I love it here!!!! Staff is super nice and understanding the room rates are unbeatable!!!!10/10
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March 2024 by Jimmy Drennon
Not a bad location but recent visit was bad due to the fact that trying to get my car to left in room God would not answer phone for 3 hours another person that supposedly a maintenance I find them he says he can't help 5 minutes later pops up saying he can open the door with whatever. The other person that supposedly answers the phone calls me at 6:30 in the morning. And that's it's own folly. Next night dryer machine got me. On positive note the night guy that didn't answer the phone and drive my clothes for me in the laundry but the guy that gave me the way into the room came and was having an attitude after I apologize for having to knock on his door long story short good place to a degree it was all good as long as I kept to myselfRooms: They allow you to check the room I advise you to do so. Last stay had no phone bad tv lighting in room out here and there. Room 328Safety: Some folk were friendly.Noteworthy details: My 6th time wasn't good but 1 out of 6 will not keep me away. So check them out I go thru AAA.
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February 2024 by Richard Arnaud
Very poor customer service. Was refused a room after I had already booked and paid online. Was told by the person working at night that I needed to get a refund because he was not going to check me in. When I contacted the online company about a refund, the hotel refused to give me my money back. So basically scammed me out of $115. DO NOT STAY HERE!
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February 2024 by Rawan Ibrahim
Great room but mostly wonderful service. The folks at the front desk are always so helpful. Also, it always smells so good! Added benefit lol. Great place to stay long term or short term.
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February 2024 by Ashley George
As soon as you walk in it smells like cigarettes. Great I'd you just need a cheap room, but you get what you pay for.
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February 2024 by KENNY KELLY
Viola has great customer service
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January 2024 by terri banks
I have been here on and off for years and I will always come here and recommend this hotel to anyone because they have great service and they always try to work with you in anyway that they can...we all see each other as family
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January 2024 by Justingeorge4ri Get è
Staff are very accommodating and helpful.
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December 2023 by Cece Cassel
Customer service is exceptional, rooms are very nice and the beds are very comfortable!great location , is near stores and restaurants! The nice young lady named Asia was very nice and quick to help!
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December 2023 by Lemar Packer
The hotels are nice and clean just the construction outside from the hotel is crazy Ashya was very
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December 2023 by Billie Salazar
Ideal for long term stay. Ashya was friendly and very helpful about taking care of any issues.Noteworthy details: They allow pets
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December 2023 by Timothy Arden
Not a bad place to stay. Just wish they had a indoor pool and dishwasher in my room ?. The only negative things I would say about this place is the trash issue and animal mess that accumilates outside.
