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January 2022 by M T.
I ordered refill on my RX. I wondered why it was an increase in price, but just chalked it up to inflation. Open the bag and they done gave me some $60 device and not what I ordered. Then the dumb pharmacist (Kathleen) had the nerve to say "well we gave you that because it lasts 90 days". I'm like I don't give AF if it lasts til Jesus comes back, don't give me ish I don't need, charge me $60 for it, and then won't take it back. I really wish they would put Jeffrey back, because these new folks think they can just give you what they want you to have, and that AIN't gone happen with me.
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November 2020 by Rhonda O.
They can text you a million times reminding you that you have an appointment for a covid test but can't text you to say your appointment is cancelled. They cancelled and wasn't sure if rescheduling was even going to work as they weren't sure if it would be fixed by then. Made a new appointment at another Cvs waiting in line tortured with pain, nausea, sweats etc for an hour only to be told they couldn't do anything bc forest hill Cvs didn't do their job and cancel the appointment. The whole appointment system is a joke. Needless to say I won't be tested. I will just pray it's not covid and keep it moving. As soon as my fever breaks I'm going back out into the streets
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November 2019 by Angela S.
Go to a different location! This pharmacy has zero regard for customers. I placed two refill requests this week through my app and 3 days later, they were still "in process" of being refilled. I called 3 times to try and see what the hold up was and waited 10, 25 and 35 mins on these calls and still never spoke to a person. They are the slowest pharmacy I have ever been to. I am taking my empty Rx bottles somewhere else even if I have to drive further!
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November 2019 by Gabriela F.
I wonder why they never answer their phone here! I've been calling them every day for a week straight and they just never answer! I even let waited 10 minutes one time!!! I wanted to transfer my father's prescription to this pharmacy. Obviously I won't be doing that since I can't even speak to a person on the phone!
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October 2019 by Milton S.
I hate to say this, but the service was horrible. I'm all for great customer service and this service provided was sad. I've been having leg pain and was rushed to the ER. The doctor sent some prescriptions over here. I got here at 1230 pm and was told they didn't have anything for me. I reached out to the ER doctor, and he said have them check their voicemail. I walked back up and said the doctor wanted me to have you guys check the voicemail. She said well I do have 1'and I haven't checked it. Have a seat and I'll let you know soon. I sat down and was called back to the counter where I was told they are still working on yesterday's scripts. I said bye. Long story short go up the street to another one.
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October 2019 by Sary N.
The pharmacy staff is rude at times, every time i drop off a prescription or they send one from the Dr. I come by to pick it up the head pharmacist is always fighting with the employees everyone is frustrated and nobody wants to do anything.
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April 2018 by Morgan R.
This pharmacy is amazing!! Every time I drop off my prescriptions to get filled they have them ready with in 15 minutes. Everyone is so nice and helpful!!
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February 2018 by Vivia W.
Came in to purchase headphones for my children, which were locked up. The employee got them for me and checked me out. They did not scan as price listed. Manager refused to honor the price that was listed. He went to the back where I got them and NONE of the headphones were under the right price. Very unprofessional and thrown together store
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January 2018 by Tiffany S.
This CVS is a hidden gem for natural hair care products. I know it's due to the demographics of the area. The CVS stores in my area don't carry nearly as many natural hair products that I actually use. I decided to venture to this store after seeing that they carried a difficult to locate item that I was searching for online. When I walked in, I was amazed at the sheer selection. The manager was very friendly and rang me up with no problem and very quickly. I will definitely be back for more natural hair hauls, especially when they are on clearance for 75%.