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September 2024 by Jackson Jackson
My mother recently had hip surgery. After going to pick up her prescription the first time I was denied trying to get it, my mother proceeded to call the pharmacist to figure out what the issue was. The lady was very rude and unprofessional and told my mother to change where she got her medication sent since she had a problem. I understand that we are humans and can have bad days, but this was unacceptable.
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September 2024 by Aaron Vail
ATM machine shorted me $40 on a withdrawal ??
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August 2024 by RaNd0mGuY
It's your typical walgreens, not much else to say. My main concern is this short wierd looking guy that walks in once in a while, he keeps flipping out about some guy with long hair touching his own hair then proceeds to roll around the floor until they have to kick him out. The manager had to stop him multiple times from taking his clothes off and flashing the customers. The staff are friendly and feel bad for them having to deal with this guy.
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May 2024 by Stephen Whisenant
Very nice and clean
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April 2024 by boris chong
I had my prescription resent twice and waited almost two hours and all the pharm tech told me was “sometimes our system doesn’t receive it.” Imagine if I was in need of a medication that supported my well-being. What a terrible system and facility.
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February 2024 by CHJ J
The customer service at this location is horrible! The guy that is the front cashier with the long hair seriously needs to STOP touching his hair and face when cashing customers out. It's disgusting and very unsanitary. I have talked to a manager before about this but I doubt anything was done because the dude is still doing it. Will be calling corporate to inform them if nothing is done about this.
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February 2024 by Patsy Bowman
The management in this store doesn’t care about the customer. They care about money only. The sale invalid gift cards, and then tell you they can not help. If you ask for phone number to the customer service for Walgreens they give off the wall number.
When filling prescription they pay no attention to new scripts that have been sent in. I have moved all my business to Tom Thumb.
Customer be on alert if you are filling prescription and check before you leave store.
I wish I could give a negative number, because a 1 is not deserved.
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October 2023 by bigdogblackie
Very high prices, stupid schemes like "buy one, get one 50% off" and the promise of "Walgreens bucks", which, as it turns out, you don't actually get until the next visit, and that fact is buried in microscopically tiny small print. The only thing they do right is label "OTC Approved" items bet you can purchase with your allowance for over the counter product.
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October 2023 by Greg Fish
Nice store. Friendly staff.
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September 2023 by Matt Dupon
This is by far the worst pharmacy I've ever encountered. I call in a prescrption to be refilled and it's supposed to be ready the next day. They then say that it's not in stock and won't be in for three days. They never bothered to order it. This has happened time and time again.
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September 2023 by Kari
The most useless customer service ever. They just pick up the phone and put it back down without even addressing you. Then when they finally do answer, they refuse to tell you anything and make you guess why they called you! If you're going to be that awful of customer service, just don't have a phone!
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June 2023 by suchalady523
I had the most amazing experience at this store here. My doctor called in prescriptions for me and I stopped by to give them my insurance information but the staff had already looked it up and was working on my prescriptions already. Even though it was my first time at this store. They let me know that I could wait on them if I wanted to.Multiple prescriptions filled in a timely manner. They made sure I had knowledge about each medication. They even call me a few days later to make sure I was okay. Each and every one of the staff members at this store is so very professional and caring and pleasant.
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April 2023 by Jo Lynn Henson
They must be under new management. Service went from a 10 to a 0.
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January 2023 by Bracelet Blonde
Pharmacy Review:I want to thank the team for helping me in a very desperate hour, as the Walgreens Round Grove in Lewisville completely dropped the ball. I cannot give enough stars to say how much I appreciate the compassion & customer service shown me.After numerous phone calls back and forth and the calls they had to make to BC on my behalf, the team managed to get my medications cancelled and refilled so my insurance would cover them. I recently had spinal surgery and was in a great deal of pain....its time like this when you know who really cares and who is part of your neighborhood.Thank you for all you did for me today!!
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October 2022 by Vance Hamilton
On time unless computers down
