-
March 2024 by Terrel Mahoney
Very helpful staff. Funny and willing to help me. Come to this location only the best!!!
-
March 2024 by Kristin
Shipped a package to my daughter. Instead of dropping it off at her apartment door like every other delivery company, they left it at a hub for her to pick up. They did not notify either one of us via email, phone call or text (both of our phone numbers were associated with the package info). Then, again with no notifications, they sent the package back to the UPS store here, and then had then the store had the audacity to charge me for shipping it back. The kicker? The item was one of those push scooters you use when you break your foot. The item was shipped to her home so that she wouldn't have to hobble anywhere to pick it up or try to drag it to the car while on crutches. The item wasn't cheap and the shipping cost was atrocious. This store made money off shipping and then got to keep my item. Being a UPS employee myself (actual employee, not working for a franchise like a UPS store), I was absolutely appalled at the lack of customer service provided by this location, as well as the lack of communication about the shipment from UPS. It is really sad that an employee of UPS can't even trust their own employer to properly ship something. This experience has made me more than happy to go sit in line at the post office in order to ship absolutely anything.
-
February 2024 by Sandy Olsen
The customer service at this UPS store is outstanding. They go above and beyond to help. I frequently have to ship refrigerated medication to Colorado. Aamir, has helped me with this on several occasions. Everyone at the store is efficient and pleasant. In fact, I drive past other UPS locations to go to this one due to their amazing customer service.
-
February 2024 by Prashant Bhat
Very friendly staff, very low wait times. Aamir, the owner is extremely helpful and friendly...
-
January 2024 by Angelique Higley (AngeliquefromSA)
Jessica is THE BEST! She was so patient with me with my giant printing orderAnd Aamir is the best manager who helps with anythingWldnt go anywhere else
-
January 2024 by Ocean Giles
Everytime I come to this UPS store they always tell me that I need something additional that I need to buy from them, instead of helping to make things easier. They have a "that's not my problem" kind of attitude.
-
January 2024 by Amaya Rojas
Great service! Very helpful and professional people working at this location. Thank you for your help today helping me mail the package to Spain. Amazing Experience!
-
January 2024 by Louanne Parker
excellent service
-
December 2023 by Ariel Leach
Jackie was AMAZING!!!!! I needed my wedding programs printed immediately and she was able to do it! She was so helpful and great to work with! She even was able to help me print my seating chart lists!
-
October 2023 by Beverly
Absolutely such an amazing location !! I accidentally returned the wrong package, my wedding is this weekend and I needed the package so I went back to the store and they were so helpful! They allowed me to go behind their counter and look for it. As I was searching I couldn’t find it and began to freak out. That’s when Jessica remembered exactly what my packaged looked like and where it was located! It’s been 2 hours and I know they have a lot of customers. So it seriously made me so happy! They also are so patient when you have a lot of amazon returns. I like that so much!! Great location!! Thanks for all of your help Jessica!
-
October 2023 by Brittany White
Beka and Domi were AMAZING! They saved me when I was in a pinch for a printing service that I needed with very limited time. They called me to verify they received my file and worked with me to find a solution that could work under the circumstances. I love when a corporate business loves you like a small town business!!!
-
October 2023 by J Mitch
I needed assistant with my print order and Beka took the time and made me feel like a VIP! This was one my Stand Out Moments when is comes to quality Service! Thanks again Beka
-
September 2023 by Andrea Hargreaves
Jessica and Linda both helped me with the printing I needed for our pickleball tournament. They did an amazing job to get everything just as I needed it. Will definitely be a repeat customer for anything at their store!
-
July 2023 by Jimmy H
Im not sure if staff who “helped” was having a bad day or is just unhappy in general but it was by far the worst customer service I had. I visited this place multiple times and Kyle was super helpful. But Beka was extremely condescending as if she was doing me a favor.
-
July 2023 by Abby Jackson
My wedding dress was supposed to be shipped to my house from UPS. However, they never knocked or rang the doorbell in order for someone to sign for the package. As you may suspect, I was pretty stressed out due to that being an important package. HOWEVER! I spoke to Kyle on the phone and he was incredible. He made me feel at ease due to how on top of it he was. He made sure to write down every detail in order to communicate to his coworkers that I would get my wedding dress. He truly did everything he could to help. I ended up getting my package smoothly. I just really appreciate his customer service and how he handled the whole situation! A great hire for UPS!
