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January 2024 by Robert Alvarado
This neighborhood location is very convenient. I have been a customer here for many years. There hasn’t been a time that I have been disappointed. They know their paint business. They are awesome at matching colors, as well as other more challenging tasks. The team here is very professional and friendly. I highly recommend this business for all your painting needs.
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January 2024 by Leah Bui
Diana was great, fast, and kind. My boyfriend and I came to SW a couple of months ago and she helped us with our order. We came in today & she still remembers us & our order :)
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December 2023 by Allice Donovan
Aikon Home remodeling recommended us to buy paint from this store, the staff offered us help to choose the color combinations for our bathroom. They allowed us to use our contractors phone number to get the contractor discount(which was huge). We are very pleased with the service.
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November 2023 by Maria Svensson
Brought back paint that have our bathroom smell horrible. The paint in the can also smells. Woman on the phone was very nice and told me to bring it back. The white-haired man working in the store went into the office with another sales person and declared that “the paint DOES NOT smell. It smells like paint.” He’s welcome home to us and smell our bathroom and not accuse me of being a LIAR. Horrible behavior. Maybe he shouldn’t talk about customers’ problems when they can hear it. Last time I’m going to shop in this store knowing how they view customers.
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June 2023 by Larry Schafer
I am a Homeowner and I say CUSTOMER SERVICE at this location is GREAT and consistent. I appreciate the team of always helping out and making their suggestions. I will continue to use this store. Thank You Larry
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July 2022 by Megan Haggard
I came to this location on Monday morning knowing that I needed a lot of things for a repaint I was doing, but not knowing exactly what I needed. Tee, a store member, went above and beyond to help me with everything I needed! She was incredibly helpful and explained everything to me that I would need for my project. Thank you, Tee!
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April 2022 by Pouyan Pourbeik
I was trying to match a paint color for a touch-up job, and all I had was some dried up paint on the lid of an old paint can. I went to several other places, and they could not match it. Almost out of hope, I tried this Sherwin-Williams store. The staff here are absolutely amazing! The store manager herself stepped in to work with the other staff and spent considerable time and got me a "perfect" match of the color. Without a doubt, if you need paint supplies, this is the store to go to. Truly grateful to them all, and particularly to the store manager.
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November 2021 by Jay Mclain
Caitlyn, and her staff are hands down the best in the paint business! I purchase a lot of paint from this location and if there’s any issues they always make it right!
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September 2021 by JJ S
Shout out to Chris! I thought I had lost my driver's license in the midst of remodeling my home (ugh!) ..but had apparently left it at the store as Chris delivered it to my house (securely wrapped in an envelope) So thoughtful and encouraging.. Thank you so much!!!!!
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July 2021 by Keller Karle
Extremely helpful staff, very friendly service.
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July 2021 by Frank Miller
Chris was so helpful tonight! Great staff and very knowledgeable
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July 2021 by Ron H.
Don't buy custom paint from Sherrington- Williams if you want to buy more later on. Their customer service is abhorrent and borders on non-existent! They will lie to your face. They said the paint I needed would be here the next day. I gave them an extra day but was told the Company didn't send it and that was an everyday occurrence when I went back. My painters are due tomorrow and I have no paint. Update: Representative from Sherrington-Williams contacted me and arranged for me to make the paint I needed available at my local store.
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June 2021 by Bill Abernathy
Good store with excellent customer service. Highly recommend.
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June 2021 by Amanda Patton
Been going here for years, best paint quality, colors and knowledgeable staff. Sometimes they do get backed up and service isn’t perfect.
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May 2021 by Doug McBrayer
Disappointing service today after being a long term customer of Sherwin Williams. They wouldn't sell me the correct spec ( lower quality and cost) for my house and tried to sell a different product (higher grade) they admitted wouldn't be a good match that they had on promotion. I could buy the right spec, but it would be double the price of the higher grade product they wanted me to buy that wouldn't work anyway. Really? Spoke with the manager and he offered no other options. Hate to, but will need to change paint brands.
