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April 2024 by Wlademir Nascimento
Very good clothes, I recommend
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March 2024 by nm e.
found a lot of really good deals, was in need of a new pair of pants for work, found this bracelet and shoes for $35.
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March 2024 by Jay Webb
Of all the Plato's closets I've been to Oklahoma and Texas this is my favorite location.
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March 2024 by Kennedy Houston
Cameras looking into the fitting rooms…. Very weird. Made me extremely uncomfortable and I left. Won’t ever be back they need to move these asap.
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December 2023 by j c
Unfortunately, I noticed they have cameras that can be seen from the fitting rooms. It's very odd and uncomfortable to me. Be careful when trying clothes on... I said, unfortunately, because I really love this place. Always friendliest and professional service! Everyone knows what they're doing. My favorite retail staff anywhere and of course the best deals you can find.
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November 2023 by Sara Leal
Terrible service, they want to take a couple of things out of everything “good” you bring in, then tell you the rest they can’t take because it’s either worn out, stained, out of season “BUT NOT” then when I look through their racks found a bunch of torn & worn out stuff, brought it up to them & all they can say to me was “sorry you know some employees don’t really look through the stuff”. I hung around for a bit waiting by the counter, a girl came & asked about the torn to pretty much shreds from the inside jacket I had found on their racks & watched her put it back out on the rack while the 2 managers watched! Mind you I left my stuff for review yesterday afternoon, came back today at 10:20 am & im still waiting for managers Bre & Jacob to look through my stuff but it is now 11:05 am & all they seem to do is drag it out on purpose. Very poor customer service on their behalf, laughing & talking among them selves while I sit here & wait. People are standing around waiting for the fitting room while they laugh, talk & share coffee. Definitely NOT coming back to this place, I rather take my business to Uptown cheapskate! They are running their business WAY BETTER than PLATOS CLOSET HERE IN FLOWER MOUND AT LEAST…. ??♂️ ??
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November 2023 by Breanna R.
so slow and unprofessional. cameras above dressing rooms. I don't have more to say about this place than this. I feel like the cameras above the dressing rooms is enough said
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November 2023 by Caisee Campbell
Tried to sell a nice black trench coat, velvet skirt to the knee, glitter tutu skirt, and little black dress all that don’t look worn but they wouldn’t give me anything for any of it! I did see other fast fashion brands but looks like they care more about name brands even if it’s plain or u-g-l-y. Wasn’t even told why they wouldn’t take what I tried to sell. People compliment me all the time on what I wear when I go out so I know I’m great with fashion - the items were just too small on me. It’s the employees apparently who don’t know fashion, especially the guys working there.
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November 2023 by Addison T.
This place is always so organized and the employees are very kind and helpful! They have a ton of different styles to choose from and everything is priced very well.
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September 2023 by TheMzs Brown
A friend/coworker asked me if I'd ever shopped here; as she stated that she'd spent way too much money! Well, that's all I needed to hear because she never has really treated herself since I've known her. I was on my way! I'm not from here. We're here for work. So, some time allowed for a little " therapy "...why not?! I was prepared to match what I had just spent on my son's tackle football registration for the season (football parents know what I'm talking about!) However, upon entering the store and not getting at least a "Hello", I didn't know if this was the outlet for me. But, I walked around anyways to see if I would turn MY frown upside down. Eventually, I asked the young man at the counter did they offer help. He just looked at me. So, I asked him if he knew what customer service was. He responded, "No".I'm not sure if it was the difference in our skin colors, but I didn't care to overspend my hard earned money there. I just hope this doesn't happen too often. I ended up going next door for a distressing foot massage; as by this time, I was very upset and disappointed.
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August 2023 by Jenny D (Citybird_Adventures)
Stopped here a few weeks ago while visiting the area. This location had a nice selection of name brands, had a lot of new merchandise with tags still attached and was clean and organized. I cannot make comments on trades as I was only there to shop. Ended up finding some great pieces including 2 swimsuits. *Please note I did not end up with the dress pictured, I loved it but the fit was a little loose*
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August 2023 by Jenny D.
Stopped here a few weeks ago while visiting the area. This location had a nice selection of name brands, had a lot of new merchandise with tags still attached and was clean and organized. I cannot make comments on trades as I was only there to shop. Ended up finding some great pieces including 2 swimsuits. *Please note I did not end up with the dress pictured, I loved it but the fit was a little loose*
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August 2023 by Kayla Edwards
It seems very concerning that there is a security camera placed above the fitting room. Not sure why.
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August 2023 by Melissa Mach
Staff was extremely slow going through clothes customer brought in to sale. Witnessed staff trying on clothes that came in to sale while there is a 3 hour wait. Store is extremely dirty. Longest wait ever.
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July 2023 by Belle
Normally I love plato’s closet. I like the concept and have made pretty good money trading in clothes. However, this location in specific is one that I will never return to. The staff here is consistently rude and the girls always have a negative attitude. I have been in a few times and not once had a pleasant interaction with the staff. I always drive to the Denton location instead to avoid the girls here. Additionally, they are super careless with how they return your items that they don’t accept. I always wash and fold my clothes before bringing them in and they have always come back balled up and thrown back into my basket. Love plato’s closet, but the staff at this location is so terrible I recommend just going somewhere else.
