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March 2024 by Michelle F.
If you have not visited the new beauty and cosmetics department in JC Penny I highly recommend. There are so many inclusive items to choose from for every skin type and tone. I had the distinct pleasure of speaking with the manager whose name starts with a M. (I'm so bad with names) But she was knowledgeable and very enthusiastic about the product selection. I will return, and I will support the movement!
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January 2024 by Jennifer Ridge
Store is always very clean and well organized.
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January 2024 by Carrie Delossantos
Great prices. Nice staff. Good location.
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January 2024 by Israel
Not happy with treatment from Denise, and this is a manager. I’ve been a manager to, but never acted confrontational with customers.
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December 2023 by Myrthala Aleman
Excellent offers on women's clothing
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December 2023 by Priyanka Mathur
Terrible experience.I purchased a dress from this store and when I tried it at home I did not like that dress so when I tried to returned it to the store they give me a weird reason that a card is not attached with this dress so we will not return it.Everything is intact but still they refused to take it back.The card was not attached to the dress but it was there still they did not take it.
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December 2023 by Kayla L.
I was return a jacket for my son the was kinda big on him and the lady with short hair at the cashier was very rude. Eventhough I have a receipt but she won't let me return it. She said I wore it already. I told her I just bought it Friday!!!! Everyone was stare at me after that
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November 2023 by Dan Chang
Merchandise selection is limited. Nothing like the stores were 20-30 years ago. We returned an item to the jewelry department. Associate processed the refund quickly and efficiently.
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October 2023 by Linda Grimes
Had not been there in along time. Store looked awesome. Found everything I needed at a good price.
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September 2023 by Jennifer Eye
Clean and presentable store with friendly service.The photography department always does a good job with my toddler daughter’s pictures.
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August 2023 by Stephanie Valdez
Needs more mens clothing. I took my son there to find some clothes but they had almost nothing just bug sizes. Racks was kinda empty. Not worth the drive from lewisville. Yeah it's not far but still not worth it.
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August 2023 by Stephanie Contreras
Needs more mens clothing. I took my son there to find some clothes but they had almost nothing just bug sizes. Racks was kinda empty. Not worth the drive from lewisville. Yeah it's not far but still not worth it.
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August 2023 by Albert Wiersch
Good. No problems. Store looks nice and clean... and quiet with no annoying or blasting music.
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July 2023 by Todd Hooper
I wanted to buy some dress shirts, so I asked a staff member to do a measurement, but she just pointed me towards a tape measure and walked off, so I had to do it myself. When I passed by her later, she was just chatting with other staff members. I guess at this store, chatting with co-workers is more important than helping customers.
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July 2023 by Tywannah Robinson
JCP use to be my favorite store the selections of items and merchandise I was looking for was not there. Maybe it was just this store location seems to be getting disappointing.