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July 2024 by Kimberly O’Pry
Customer service is awful. Associates are rude and not helpful.
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June 2024 by Jonathan Chasse
Place to drop off a box bigger than 12”x12”x12” without waiting in line….?
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June 2024 by ribbons58
Joseph is fantastic!! Very knowledgeable, helpful, courteous and kind. Thank you, Joseph!
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March 2024 by Debra Hall
One employee who works here tells you ALL the wrong information. Seems as if he has a bad memory or was not trained properly. Once he told me I had to purchase a Fed Ex box or he would not be able to send my item through Fed Ex. Very odd. All you need is the correct label. (Maybe he is pocketing the box money?). Plus he has been very schooled on the apex of rudeness. So, never buy a box from this dude. It is not mandatory to have one to ship at Fed Ex, as long as you have your item boxed and labeled correctly they are happy to send it through their company.
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January 2024 by Kennedy Houston
Exceptional customer service! Thank you guys!!
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September 2023 by Lucie S
All the employees here are so helpful and friendly and go above and beyond to deliver exceptional customer service.
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August 2023 by Nanda
Thank you Joseph (store manager) for your patient and courteous assistance and advice on 11/19 in resizing and printing my 15x15 to a 10X10 at such a nominal price.
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August 2023 by Jordynn Connell
I had a wonderful experience at FedEx this evening! Tim was extremely helpful, knowledgeable and friendly. He assisted me in bringing my heavy boxes from the trunk to the counter. Thank you Tim for all of your hard work!
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July 2023 by Jay G.
Grant provided excellent customer service. Calm demeanor, respectful & courteous. Haven’t had a negative interaction even if the line is super long. He manages it efficiently without it affecting individual customer service.
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July 2023 by Dog Mama
Grant was very helpful & even carried my heavy pkg in for me. ?The store is clean & all the staff are knowledgeable & nice, too.
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June 2023 by Bernardo Casal
Regardless of how busy the lobby was. Tim!! Was super kind and helpful. Five stars!!
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May 2023 by Clay Psencik
Never try to call this place. The robot will not allow you to receive any customer service and will end call. Absolutely garbage for customer service. Use UPS or even USPS has to be better than this.
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March 2023 by Jennifer A
I picked up a package there. upon pickup I saw that someone had opened it and stolen what i ordered - then had the nerve to re-tape the box
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January 2023 by Matt Freeman
Props to Joseph, the store manager, and his crew for excellent customer service and sincere care. They went the extra mile to assist in an end of year mail out. Highly recommend!
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December 2022 by NP
Thank you Joseph (store manager) for your patient and courteous assistance and advice on 11/19 in resizing and printing my 15x15 to a 10X10 at such a nominal price.