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September 2024 by Soda Pop
This company not following parking rules. Their towing vehicles that old that look like there broke down
And removing work trucks. Left behind gold car with expired tags next to it. It was just classic little red truck.
There many work trucks parked in visitor parking. Those have not been removed.
There plenty of newer vehicles parked in visitor parking not being towed Park there everyday 365 days a year . Not being towed .hmm.
Towing truck don't even have safety flashing lights.
Pull in your driveway back straight out with out checking road is safe. While another car trying to get through. Very rude. Allow driver to pass. This just back out . I told driver I was there.
He pulled into driveway shoot out like a canon. Did not provide safety protocols. Again no flashing lights safety comes first.
Top all of the car sitting with expired tags since April and it's newer car has not been towed. Hmmm
Missed commercial trucks also sitting there. Read your signs carefully.
They attack older vehicles
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September 2024 by Kelli Leighton
Horrible service!!! Worst towing company ever! Takes your money!!!
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September 2024 by Cynthia
If i ever need another wrecker services, im using them, no doubt. Recommend to others. Fast, friendly and professional. I needed to tow my vehicle after it broke down. Lynndon was quick to answer, offered a reasonable priced, and their tow truck driver arrived in less than an hour. Got it to the repair shop and all in all was the best experience I've had when dealing with towing services.
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September 2024 by Mrs Hussen
I never see in my life the worst and unprofessional tow company like ASAP Towing. I parked visitor parking lot and I registered before I leave my car and they just towed my car then I called the owner and asked why they took my car and he said you register after we tow your car, I texted the screen shot to him to confirm that is not true and he hold me and hung up the phone and I called again then he said you parked the residence spot ? am familiar that apartment I know the visitors parking and there is a pole on the front visitor sign on it even though the words on the asphalt faded out but still you can see it. The guy on the phone, he is the rudest person in the world. While I talk to him he hung up the phone a couple of times and the way he talks and he's voice tons? He is just there finding the way by changing stories to take your money.
Update,
Me and Several residents went to office and have reported that our vehicles were towed by ASAP without proper cause, then ASAP Towing got fired from that Apartment property.
Bye-bye ASAP
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September 2024 by Kathy Swinson
No wonder this business has such bad reviews, they are thief's and liars ,scam artists.
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September 2024 by Roseangela Valley
**Beware!** On 5/30/2024, a tow sticker was placed on my vehicle, along with several others that had expired registration stickers. ASAP Towing went into the property management office to ask for permission to place tow tags on all vehicles with expired registrations, abandoned vehicles, etc. I immediately called ASAP Towing to inform them that the office staff was aware that my mother had recently passed away and had left the vehicle to my 18-year-old son, her grandson.
As anyone knows, when someone passes away, there is a legal process required to transfer ownership of their belongings. I have been named the executor, but I needed to wait for my siblings ( one being in Morocco) to sign off on the legal paperwork to process the vehicle information into my son's name. Cody, a very nice gentleman, spoke with me that day (5/30/2024). I thoroughly explained the situation to him and pleaded for some time to complete the legal paperwork and renew the registration sticker. He said he understood and would pass the message again to his manager, who was not available at the time. I left my contact information but received no return phone call from Justin McGehee, the owner of ASAP Towing.
I called AGAIN two days later to inform Justin McGehee (The Owner) of the situation, knowing that the office can get busy. I wanted to ensure that he received our message and that I had received approval from the previous onsite management team to park my deceased mother’s vehicle on the property. They had no issue with it. I spoke to Cody again, who was, once again, very nice and well-mannered. He apologized that the owner was unavailable to talk but reassured me that he was fully aware of the situation.
Today, I called after noticing that the vehicle had been picked up. ASAP Towing towed the vehicle despite knowing that I had permission to park it onsite. Justin McGehee was EXTREMELY rude and BEYOND unprofessional. He hung up on me twice, stating that he was busy and eating dinner. He told me not to call back if my name wasn’t on the title and that he would block my number. This was after I had explained the entire situation to him.
It is not my fault that there was a lack of communication in their office, and I should not have to pay for towing when I was given permission to park the vehicle on the premises.
Justin McGehee seems to be a very cold hearted individual who has been tainted by his many years in the towing business. In 45 years of life, I have NEVER experienced such unprofessionalism from a business owner.
Shame on you Justin McGehee. I hope you reap in return the ugliness that you spew.
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September 2024 by Audio And games from a dead man
Likes to steal legally parked cars that have been payed off for the past 5 years and give them back with 20 different new scratches and a broken rear end
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September 2024 by julienne travis
"Our speedy tow truck drivers will arrive at the scene in a matter of minutes" they can't even respond to a text in a matter of hours. I called and they asked me to text instead so they could get photos and hung up just to ghost me
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September 2024 by Ricardo Torres
NO policy, No rules or regulations, and No professionalism or Control of there temper! VERY hostile and aggressive people IF U ASK QUESTIONS! MY TOATAL was $321.47 and because I “gave them a hard time” ASAP TOWING WRONGFULLY ADDED MORE CHARGES TO MY BILL an EXTRA $75 dollars brining my new total to $396.21 I KID YOU NOT! what was supposed to be all business TURNED OUT TO BE PERSONAL! I will being taking extra steps to make sure this doesn’t happen to anyone AGAIN!! because I know I am not the only person they have wrongfully done this too! SPREAD THE WORD! ASAP TOWING IS NO GOOD BUSINESS!
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August 2024 by Carissa Miller
My agency made an unusual request to have my driver towed to their lot for repairs. It did take awhile for the towing agency to arrive but this place stepped up and helped out a lot in pointing us into the right direction on who to go to for repairs in this area (since they do not provide repair services). We were very grateful for their guidance so the driver could continue on his route. Thank you!
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August 2024 by Everett Tolbert
Junior was an awesome guy he did a great job and I appreciate it 100% get that man a raise
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August 2024 by Khop Villa
ASAP TOWING is the worst towing company around. They have been holding my vehicle hostage for months and my personal items inside of the vehicle. I have been calling and calling to only be told there is a hold and they can’t rerelease ANY of my items. They are in possession of my house keys, DL, clothing items and more. This is ridiculous! Lawsuit incoming!
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July 2024 by Rusty Cog
2 am car breakdown and they had someone out In about 30 min, charged me the cheapest around, everyone I spoke to including the tow truck driver was super professional and helpful, couldn't recommend more and it's nice knowing I have a tow company to default to when I am stranded around North Austin,
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June 2024 by Brian Hall
The company charges extra for venmo, and the person working at the desk was unable to provide any information about the details of the tow, ie. The person who called in for the tow, etc. predatory towing company for sure.
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June 2024 by Melissa Tiemann
This company is a trashy company. Had the sticker in my window still towed it. No refund. I hope this company goes under very soon..
