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September 2024 by Jerri Simpson
OK this is going to be a lengthy five star review. Let’s start with Bob. What an amazing salesman and when I say that I don’t mean that he is incredibly persuasive though I’m sure he could be but he doesn’t have to be.The cars sell themselves. however, what Bob provided that made him such an amazing sales person was his degree of dedicated help and the the efficiency of the process. From the minute, I stepped in the door I felt like I had gone to visit family. This business is family owned, and because of that You get a level of attention and consideration that you do not at the larger dealerships. Not to mention their prices are very competitive. This is not your average to note lot. They are not in it for the money With exuberant finance rates, and lengthy terms. They are very serious about their reputation and stand on that By doing good solid business. I’ve never had an easier approval process, and I cannot Tell you how grateful I am that I found them. The car I had before this was from up the street off 155 And I was paying $660 a month. Today because of value ride I pay a little over 300 a month. My payment cut nearly in half For a nicer car. I still had three years left at 660 a month But now I have exactly one year and I am thrilled. Thank you Bob and the Value Ride team. I can honestly say. You’ve earned my business for life.
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August 2024 by Nicholas Shaw
The service that this dealership provides is top notch! Always happy with every interaction I've had with them!
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August 2024 by Allen Hall
Great people
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July 2024 by Katie James
Just found that the 2010 Buick Enclave my husband and I bought on 3/16/2024. Was in not 1 but 2 major accident. And completely totaled. And we are paying over 7k for vehicle that was only worth $500. Granted we should’ve asked a question like if it was in any major accident or what condition they acquired the vehicle in. Be we wanted to give the salesman the benefit of the doubt. Shame on owner for thinking this is okay. We will not be buying another vehicle from value ride. And definitely will not be recommending them to anyone else. Update: since my view seems unfounded. I added receipts. My husband and I paid $3000 down. And made first payment the same day. And since I was accused of leaving lengthy 1 star reviews. I’d like to defend myself by stating that is false. I don’t often write reviews but the few times I have it has been warranted. So dear owner maybe instead of trying to paint a false narrative for a mistake you made. Maybe just take responsibility for your mess up and the incompetence of your employees
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May 2024 by Brad Hall
Great place to purchase a vehicle. Good people that actually work with people
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May 2024 by Tammy Galloway
Tyler is awesome. When I pulled up he came right out and started helping me. He made everything so easy, unlike most car lots
Thank you Tyler and everyone else at Value-Ride
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April 2024 by Chris Thames
We’ve been in the market for a while. It seemed like we were never going to find anything. We stopped at value ride just to see what they had. Bob wasn’t pushy at all. He just asked if we saw something we were interested in. He turned what’s usually a long boring process fun and entertaining. He’s a great guy and has excellent customer service skills. We will definitely be buying from them again for our next vehicle purchase.
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March 2024 by Tawna S
The website is well maintained and updated. It's easy to use and hass all the information you need right there.
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March 2024 by Ashley Head
I highly recommend these guys!! I recently purchased a SUV with Tyler and he is by far the best!! The owners are very truthful and I have to say Tyler was the best hands down ??
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March 2024 by Lurch Chris
Great place to get a used car, they tell you everything up front, including the full asking price on each cars windshield, and online.
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March 2024 by Gretchen Boswell
In my opinion this is the best place to get a vehicle they are ?honest ❤️understanding and very nice people I love my truck that I bought from there I never had a problem with it Bob is the best car salesman we love ❤️ you Bob.
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January 2024 by Casey Tbury
We had a good experience with Tyler. We love the cars we have bought here.
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October 2023 by Shon Turner
Best experience I’ve ever had with a dealership. Only thing I didn’t like is they gave me a vehicle with no gas at all in it had to go straight to the gas station. Sales people are very honest and don’t give you the run around. Your in and out so fast. Ask for Bob. He will hook you up.
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October 2023 by Sam Daggett
Bought a vehicle from them 2 weeks ago after a catastrophic failure on my other vehicle. Bob seemed to be genuine. Then driving down the road the driveshaft broke and something happened to the transmission (will know more after the shop gives me the complete diagnosis) causing a need to entirely replace both. Value-Ride won’t get back to me until mid-week next week. If they make it right, I will update this review and possibly change the rating. But if nothing happens, DON’T give them your money!
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September 2023 by Sam D
Dealership sold me a vehicle that less than 2 weeks later wound up on the side of the road with a busted driveshaft and cracked transmission. When I contacted them, I was told that the owner was out until the following week. Depending on what happens then, we may be going to arbitration or court. I had thought that I would have a long continuing relationship with them.
