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August 2018 by Rachael A Kennedy
Has done all the body work on all of my vehicles! Replaced doors, mirrors, etc. took cars & made them look more brand new than when I got them!
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September 2017 by Jessica Amparan
Let me just start by saying the owner of this shop is AMAZING! I was looking for a body shop that could fix some damage done to my rear liftgate on my Escalade.... I had gotten about 7 estimates from local body shops in the Tyler area and K & H gave me the best bid so I decided to give them a try! I had received two different estimates from Ray, giving me two different options on how I could go about fixing it. He could repair the damage for one price (much cheaper) or he could order a brand new door and paint it for me. I decided on repairing the damage rather then replacing the door to save $600.... there was a misunderstanding which was completely my fault and so after about 2 days in his shop he called and said it was ready! I was so excited about how quickly he had it done and went to pickup my vehicle. It looked beautiful, even better then the original... I was very impressed! :). BUT.... he then handed me the bill and I quickly realized the price of his work and all materials including a NEW DOOR was not the price I had expected. He had replaced the door instead of patching the door (which was fabulous) but not what I had intended to be done just because I really needed to save the extra $600. As soon as Ray realized my misunderstanding he said "Jessica its no problem at all, I love what I do and Ill make a little bit still.... so just pay me for the repair estimate instead and it'll be great!" WOW. I was blown away and in tears. He went WAY above and beyond what I expected he would have. (Most shops I'm betting would have still wanted their money) Ray was SO understanding and kind and didn't even flinch about eating the $600 he very well deserved for his work, material and time. This man was amazing and God sent at a time that I really couldn't afford much. He has certainly earned my business FOREVER.
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April 2017 by Jessica's Massage Spa
Let me just start by saying the owner of this shop is AMAZING! I was looking for a body shop that could fix some damage done to my rear liftgate on my Escalade.... I had gotten about 7 estimates from local body shops in the Tyler area and K & H gave me the best bid so I decided to give them a try! I had received two different estimates from Ray, giving me two different options on how I could go about fixing it. He could repair the damage for one price (much cheaper) or he could order a brand new door and paint it for me. I decided on repairing the damage rather then replacing the door to save $600.... there was a misunderstanding which was completely my fault and so after about 2 days in his shop he called and said it was ready! I was so excited about how quickly he had it done and went to pickup my vehicle. It looked beautiful, even better then the original... I was very impressed! :). BUT.... he then handed me the bill and I quickly realized the price of his work and all materials including a NEW DOOR was not the price I had expected. He had replaced the door instead of patching the door (which was fabulous) but not what I had intended to be done just because I really needed to save the extra $600. As soon as Ray realized my misunderstanding he said "Jessica its no problem at all, I love what I do and Ill make a little bit still.... so just pay me for the repair estimate instead and it'll be great!" WOW. I was blown away and in tears. He went WAY above and beyond what I expected he would have. (Most shops I'm betting would have still wanted their money) Ray was SO understanding and kind and didn't even flinch about eating the $600 he very well deserved for his work, material and time. This man was amazing and God sent at a time that I really couldn't afford much. He has certainly earned my business FOREVER.
