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“Top Line Care Care exceeded my expectations with their great service and attention to detail. I initially chose them for their warranty on parts and work, and I'm glad I did. Not only did they efficiently replace my alternator, but they also conducted a complimentary inspection, identifying additional repairs needed, which we discussed beforehand. The team skillfully handled the alternator installation, along with other necessary fixes like the engine oil pan gasket, hood hydraulic arms, and Crankshaft Position Sensor. I was able to drop off my vehicle in the morning and pick it up at the end of the day, which made the process seamless. Special thanks to Sam for his outstanding hospitality and remarkable customer service. Highly recommend Top Line Care Care for all your auto repair needs.”
“I would give these folks 10 stars if I could. Been a customer since we moved here via referral from a friend in 2017. Always are very thorough, do good work, never try to generate unnecessary repairs, super reasonable pricing. Best mechanics I have ever had anywhere I've lived.”
“Very professional, they repair things that are really needed and that helps the client a lot (very serious in their work) grateful and they will have a client for life thanks to the entire office team and mechanics”
“Heartfelt thanks to Heath Hullett and his Team at Eagle Automotive & Transmission Lavon/Wylie/Rockwall for their top-notch support. Their proactive communication regarding our repair status and seamless workings with our extended warranty plan have left us thoroughly impressed. We appreciate your dedication! Thanks y'all!!”
“I want to send an honest and heartfelt review for this company to display my appreciation for their awesome service . I was unexpectedly placed in a bind(live 5 hours away) thanks to a car I purchased from an auction from an unscrupulous wrecker company. The said wrecker company were pathetic and left me without brakes, bad tires, and plethora of issues that were noted as working. My wife and I were clueless to situation that this soulless owner would leave us stranded & would not even offer to tow it anywhere(busy)! It was 3:50PM and called 3-4 places to see if they check my car so I can get on the road without success. The fifth call rang 7-8 times but a gentleman name Mike, from AZ Cars pickup. Told him issue and did not hesitate asked me to get car here. No help from anyone I drove dangerously slow 3 miles to his shop. Mike met me was courteous and sympathetic to situation. A lessor company would have said It's late drop car see you tomorrow...no no, this fellow took car in and looked at immediately. I was amazed of the high level of mechanical and auto body expertise Mike possessed quickly identified issues within 30 minutes. However due to an unidentified accident on the car that Mike keenly found cause severe underbody damages that would need to be repaired. My dismay on hearing this was a shock, but Mike and his staff confidently told me that everything would be alright. Hence, this is the purpose I am giving the local public a snapshot of what AZ Cars is: an epitome of honesty, integrity, and class that many in the industry fall short. My car has been repaired and will be picking it up next week. I will update the before and after to place a bright light to his business! I believe God helped me find him and his company.Please support this company.”
“So there are many places to take your car for an inspection. I have two vehicles so it's a pain to take them both for oil changes and then state inspections. In March, I had an oil change and I thought it might be too early since my inspection sticker was due in September, however somebody here told me it wasn't too early so I had the state inspection done. Imagine my annoyance when I found out the inspection was due between July 30 and September 30. for the registration of course. I came in annoyed but prepared to pay again... but I didn't have to do that. I went out feeling like I had just had a visit with a good neighbor. These guys absolutely put the Rock in Rockwall Brakes Plus on Goliad. Very happy I was not grilled for my part in lack of researching, instead, Chris Stockert, who has taken over as general manager in October 2023 simply said, "...not a problem, we will redo at our expense.". I think we can all agree that customer non-service is abundant in the world and locally right now, but not at Brakes Plus. I will continue to do business here as long as I live in Rockwall.. And by the way, the bad reviews seem to center around people who have made appointments to bring their cars in. I'm very happy these people even offer appointments as some do not. If these guys are to cars like doctors are to people, appointments, run, long keep that in mind and also keep in mind, they have a nice key drop if you want to bring your car in the night before. Just my two cents..”
“We had been using another place since moving to the RC area nine years ago, well today we decided we wanted to support local and I am very glad we did. My husband said y’all were super quick, even though there were a lot of people in line and it was much cheaper than what we had been paying for with the other guys. We will definitely be back and recommend y’all to anyone needing tires!”
“They are so much more than a tire shop. I’ve had both my truck and wife’s car worked on here. Their communication is excellent. In a world where mechanics are impossible to trust. These guys are the ones!!! Will never take vehicles elsewhere!!!”
“I am so glad I took my car here; it saved me so much money compared to what the dealership quoted me for repairs! Brian was very honest about the work that actually needed to be done on my car and didn't try to upsell me on anything unnecessary. I'll definitely be coming here for all future auto repairs”
“Maaco was my first choice when insurance asked me where I wanted to take my car. They were able to easily schedule in the same phone call as filing my claim, could get my car in within the week and drop off was super smooth. Aaron communicated very thoroughly and even got my car back to me earlier than planned/expected! Hopefully I won’t need them again but would not hesitate to return if I do! Highly recommend!”
“Jay and his team were extremely helpful and efficient during my visit to Branded Customs. They are very professional and have always been kind to my family and I.”
“These guys are awesome, car was in the air and tires off by the time I made it to the waiting room. I sat down fired off a few work emails and Pete rolled in to tell me it was done. I’ve never experienced a tire shop that’s run as good as this one. The truck rides like a cloud and for once getting tires wasn’t a multiple hour ordeal. I’ll be back, I’m sending everyone I know back, my work fleet will be back, I can’t really make it anymore clear just how impressed I was. I haven’t even mentioned the price, which was a few hundred dollars cheaper than ANYWHERE else I looked. Props to this shop, they have a customer for life.”
“I most recently had a simple battery replacement in a late model A5 and the entire staff was personable and professional. I can recommend the shop for any services to your european product.”
“Very professional, very much friendly, & explained well repairs in detail. They honor the coupons that are mailed out. Very thorough. I will be returning for future vehicle needs. I recommend this business for all car repairs.”
“Thank you Doug for the customer service ,and work you guys provide. We brought our car in first thing in the morning for front brake work and around 11 ish yall were done. Fast and friendly, you can't beat that. Thank you!”
“I inquired online and got a call back quickly. Cameron was absolutely amazing. He was not pushy. He answered all of my questions. He made me feel comfortable. Given the circumstances of why I was getting a new vehicle, he was very understanding and professional. The process was fairly quick and Cameron even sat in my Ascent with me to set everything up. If you’re in the market for a Subaru, I highly suggest you start here. Even if they don’t have what you are looking for, they will do their best to get it! Wasn’t stressful at all, and they play great 90s country.”
“I’ve always bought my truck and car batteries from here. They have the best customer service, and they stay true to their warranties. I had excellent and professional help from Cody today. Thank you!”
“We chose Caliber Collision Rockwall for the repairs to our damaged vehicle. Darren was our advisor and he was great to work with start to finish. He kept us informed and explained the whole process and answered all my questions along the way. I would highly recommend Caliber.”
“This is a great shop to work with. I took my nieces used car in for inspection and repair. The repairs were done in a timely manner. When the car experienced additional issues driving home, Rodney replaced the Autozone battery which I just bought with no charge for labor. When the problem still cropped up, Rodney spent a day running down diagnostics to find the transmission issue was not something he could address. The diagnostic effort was done at no charge. Will definitely use this shop again.
My only complaint is the lack of Saturday hours, even for just drop off, makes it a challenge to use them around the family schedule during the week.”
“Stopped me from spending $2k that a dealership told me was "absolutely necessary". Told me I had another 30k miles before anything was needed. Been here before and I will be back. Honest people who do exceptional work. Give them your business if you need any automotive work.”
“I can not say enough about this place! Long story short 3 different mechanic shops and one dealership all ranging pricing from 3000-6000$ to get my car back in service all saying conflicting things. DD set me up with a quick appt to see what they recommend. (Saw the good reviews for auto craft and a lot of recommendations on facebook) Then to find out maybe other places aren’t being as honest as they should be! They got me up and running in no time with reasonable pricing (a fraction than the competitors). If your looking for a new mechanic you found it! Thanks Auto Craft! Y’all earned a customer for life thank you!”
“Wow! This is an incredible place. Tony and Danny are super helpful. I had a flat tire on a Sunday, holiday weekend. These two guys helped me get back on the road. Honest and knowledgeable.”
“Just got the call that my car is fixed and they were so amazing. Lance was so nice, they got my car fixed super fast. So happy with the service I received and the way they communicated everything. 10 outta 10 would use again.”
“I just want to give kudos to Swift Auto Care they are now my official mechanic for my 2020 Toyota tundra. They are nice, extremely fair and honest in their pricing. They're definitely going to get my positive review in hopes that other people will trust them as I did today. Thank you for expeditiously repairing my noisy brakes.”
“I take all of my cars to Edgar and his team at Metalworkz Collision! He has done good by us whether I was paying out of pocket for something minor to hail damage that completely decimated the vehicle to collision work. I highly recommend!”
“Bobby is the best and most honest mechanic I have ever used. Christian is awesome as well. Excellent customer service exceptional work. 5 star rating for sure. We highly recommend him and his team. We will recommend him to all our family and friends. Awesome!!!!”
“I had Horizon do a pre purchase inspection and they prevented me from making a costly purchasing mistake. Will definitely use them again and would recommend them to anyone”
“Been working with Shawn, Chelsea and Jennifer for several years. They have always worked to find the best prices for parts, but actually care about their customers.”
“Wow, these folks are fantastic! Went in for a wheel alignment and they were efficient, speedy, thorough, and kind. I am always impressed by their professionalism, kindness and courtesy. Would highly recommend to anyone, and as a bonus, their waiting room is so comfortable! Thank y'all so much for your help as always!”
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“Tom was a pleasure to work with. Very professional, knowledgeable, and courteous.
He did not try to upsell me on anything. I got exactly what I went there for, which was a front axle brake job on my 2013 Toyota Tundra. He even told me that I didn’t need to service the rear brakes at this time. Service took 2 hours and communication was great.
Read the reviews but bear in mind, 99% of satisfied customers do not leave reviews. It’s the unhappy ones and the ones that can’t be pleased who leave the negative reviews. This shop addresses all of the issues though, which says a lot. Use this small business and support your community… Or go to the big box shops and overpay. Your choice.
I highly recommended them over anyone else.”