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September 2024 by Jennifer s.
Hands down best experience I've had at a mechanic shop. Ladies, if you need to find a trustworthy mechanic shop this is it. Came in about 5:30 to get my car inspected and Ram was able to get me in! He was done in about 10 minutes. They close at 6pm! He also quoted me for an oil change that was 50% less than what other big-name shops were quoting me. The customer service is also great. Very nice gentlemen willing to help.
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September 2024 by Katie Gutierrez
I give them negative stars. I went to Valley View Car Care center last week as I was in need of a reliable mechanic who was honest. After my car was at Valley View for a few days I was informed it was my battery amongst spark plug issues etc. After I advised Aaron who was taking care of me that I had just replaced my battery then he made the initiative to check my alternator which i thought was already implied when you get you car diagnosed to see what is wrong. That same day I got a call from a man named Ram who gave me my quote and we settled on what was going to be done to my car.
The next day Aaron calls me back and informs me that my car is RUNNING and that they found another problem. At this point I am confused as why now after everything has been taken care of that you call me at 5 pm and quote me another amount that was outrageous. At this point i told Aaron i was going to come back to get that rest down and asked WILL MY CAR BE RUNNING AND WORKING. At this he states yes it could be good for another couple of months.
The next day i go pick up my car and Aaron advised me that my car was idling a lot and the check engine light was on. Being a female and not familiar with some terms i asked if he could show me the leak. He proceeded to tell me no. At this point i paid the facility and made my way to my car which was unsafe in every way. The car was idling so bad i was jumping to cars in front of me on my way home. Aaron told me that this would be “normal” since i still needed a “part to be fixed”. I get home and my car would not start again. I then had my boyfriend call on my behalf to ask why my car was not turning on as it was the same problem that i took it in for. Aaron proceeded to tell me that he informed me that I WAS TOLD I NEEDED TO REPLACE A PART AND THERE WAS NOTHING HE COULD DO, he informed me that he fixed the charge and that was it.
At this point i proceeded to get my car towed to a different mechanic and was informed by them that ANY GOOD MECHANIC SHOULD not have let me leave. I do not recommend this mechanic shop at all!!! Please do not get fooled by the good reviews! Worst mechanic shop, and not honest.
Just an update. The mechanic shop i am going to now just called to inform me that all i was needing was a bolt to be screwed back on. Aaron wanted me to replace the whole thing brand new and wanted almost 1000 dollars for it. NEVER COME HERE.
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August 2024 by Anthony Cardillo
This morning I took my car in for an oil change at 9:00 a.m. The service was completed in 20 minutes. Unbelievable! Ram and Co. are great.
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August 2024 by Nathan Lewis
Took my truck in for 60K service. In and out in 24 hours and no extra up charge for anything that didn’t need to be done on the vehicle. I highly recommend Valley View Car Care!
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August 2024 by Casta매기
Very detailed and clear in the issues at hand. Very professional and informative! Also very helpful and clean waiting area.
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August 2024 by James “JLee” Lee
Ram and his team performed far beyond expectation. They were extremely knowledgeable and efficient with all vehicles including my BMW. I highly recommend there services and my wife and I will continue to come for all other services.
Their parts come with a warranty based on years and mileage which offer a peace of mind. Thank You Valley View Car Care
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August 2024 by Juan Rojas
Best place quick and efficient and awsome customer service! Shout out to Ram
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August 2024 by valerie hinton
battery replacement. service was excellent and timely
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August 2024 by Christine Jackman
No matter what Aaron and his crew always take care of me when cine. I’ve been coming here for 2 years now and it all started from a referral from a guy at auto zone.
I went there hoping to gain answers and solutions did the issues I had with my car.
I had two fuel lines that needed fixing along with an aux battery along with a cabin filter. Although it costed me a pretty penny, he was always honest, straightforward and never made me feel pressured. Over the years I still come for routine maintenance and other issues that may be out of their scope. He will tell me truth and refer me instead of taking my money and trying to fix something that couldn’t be done by then.
I highly thin to anyone. They do stay busy, so if you can drop your car off, you will not be dissatisfied or disappointed.
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August 2024 by Austin Litman (AKLitman)
First class service, thoroughly professional, totally honest. Loved the experience. They will become my main service facility for all our vehicles.
Update July 2024:
I continue to use Valley View Car Care for all my vehicles. Recently, my ancient 2001 Sport Trac had begun stalling in warm weather and the A/C was nonexistent. It was time for an oil / filter change as well as annual State Inspection so I dropped it off. Ram took the truck in and performed the service right away. He called me later in the day and told me they had an idea on the stalling and would service the A/C. I was not needing the truck for a few days so I left it with them. By Saturday, it was ready. The stalling was fixed and the A/C was cold again. Still the best value for car care in Farmers Branch!
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August 2024 by Kristofer Cook
I've been using Valley View Car Care, Inc. for years and years now. Their team leaders, Ram and Aaron, are as good as it gets. Super honest, ethical, friendly, considerate and they on top of their automotive mechanic game. I don't take my vehicles anywhere else but here. Never will.
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August 2024 by Erika Silva
Excellent service, always attend us as fast as possible, we’ve been coming for years and there have been no problems. I love the services , best place ever??
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August 2024 by Larry Mitchell
Good estimate up front, great service and communication. Excellent experience.
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August 2024 by Beatriz Garcia
Excellent ? ?
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August 2024 by Gustavo Canales
Very nice place. Good prices and honest people. Fully recommended.
