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November 2023 by Mario Tamez
I just filed a complaint with TDRL. Pump cut off at a little over $20 even though my tank was on empty - it seemed strange to me so I thought maybe the pump was out of gas. As I turn my car on I noticed that the needle on my tank gauge did not move at all. I went inside to tell manager/owner and he came outside. Without asking anything he started talking about how it’s my car’s tank gauge that is not working. He would not let me get a word in. Witnessing this I knew I wasn’t going to get anything resolved. I proceeded to go to another gas station where I filled up, and yes my gas tank gauge works. This station need to be investigated as I suspect fraud. I am also calling local news station.
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August 2023 by Aziz Sarwary
Inside everything is expensive They charged $.50 extra for everything.
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January 2023 by Sebastian G. (Sebax.)
Place was clean, but system won't honor the Shell rewards, even after going through the process it didn't give me the discount and charged me full price.
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December 2022 by Luis H
Restroom out of order again.......
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October 2022 by S K
Half the pumps are broken, and the ones that so work barely pump
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March 2022 by deborah jean schmidt
The only thing worse than the Disgusting Bathroom was the rude customer who refused to pull his car into a parking place even though every pump had someone waiting. Selfish people.
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December 2021 by Samuel Kemp
Half the pumps are broken, and the ones that so work barely pump
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October 2021 by Katrin P.
This place is busy!
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February 2021 by Aized Jamal
That cashier (Alemo) refused to get me gas by paying cash...
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May 2020 by Chad N.
This restaurant is very convenient to the Freeway and Tollway. The appearance from the outside looks great and is clean for the most part until you walk in especially inside the restroom. When I had to use the toilet I sat down because I was in a hurry and looked to my left and noticed how dirty it was. There was feces on the floor, the walls were slathered with dirt in the grooves and the paper towel holder was broken into. When the employee was asked "Do y'all not keep an hourly checklist?" He shrugged it off as it's something that is not cool to have at the store. People seem to not take pride in where they work!
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February 2019 by LT Rochford
I went in and dealt with the nastiest, hateful clerk last evening. I noticed I was overcharged $2 for an item and the sign clearly said 4.00 and he charged me 6. I asked him why he was overcharging me and he told me to learn to read and to get out. !!!! I stood there and asked to speak with the manager and he said there was no manager and continued to berate me in front of customers He was cursing at me and I walked out and told him I was calling the police.
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December 2018 by D Standard
Friendly & helpful clerks.
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August 2018 by Matt Hall
Aside from being so busy during rush hour traffic times, this is my favorite gas station in North Dallas. The employees and manager go out of their way to make sure to smile and pleasantly greet everyone, plus they are so helpful even when we make it more difficult than it has to be. Great job 7-11/Shell!
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August 2017 by Lynda G.
I just called and they told me this She'll does NOT participate in the Kroger reward gas program. So we cannot use our Kroger reward points for gas here. FYI
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July 2017 by Michael Howell
I'm not a guy to hand out bad ratings but the cashier was very rude. He ignored me doing some kind of paper work when I came on to buy gas. Don't bother shopping here.