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“We love our chairs. However one of them arrived with a black spot on it. After seeing pictures Jenece was very helpful in getting FedEx to pick it up and sent us a replacement. Very thankful. Our chairs are great.”
“Very happy with Adriana's professional and patient service. Excellent saleswoman, if you visit Irving channels, ask for Adriana, you will surely be happy and satisfied with your purchase.”
“Bryan at Mattress Firm Knox was so helpful in assisting me with my purchase. He went above and beyond to accommodate my situation with the mattress purchase. Ask for Bryan!”
“The service provided by Mrs. Nora was excellent and I recommend that you visit the store. It is worth it. The service offered by all the employees is incredible.”
11AM - 7PM
2759 Irving Blvd, Dallas
Mattress Stores
“Adam was AMAZING! We bought something for our Business and he'll be helping with more for our home. All the staff was super helpful and courteous.
10 out of 10”
10AM - 7:30PM
601 N Belt Line Rd, Irving
Mattress Stores
“Bonnie is sooooooooo awesommmee!! So polite and helpful. She even showed me the price comparison against another store for the item I purchased. She does what is in the best interest of the customer. My daughter loved the hello kitty chair and the couch we got!! Thank you BONNNNIEEEE!”
“Best customer service! Great selection and prices. I had been looking for a really nice mattress for my daughter and happened to drive by and see them open late on a Saturday night and they strapped it down for me! Highly recommended.”
“We had a great experience here, David was very knowledgeable and helped us find a great mattress that fit our budget. He seemed passionate about meeting our needs and didn't push anything we didn't want. Our mattress arrived a couple days ago and we couldn't be happier. Highly recommend!”
“I was going to shop around a few stores for a couches.. (yes I shopped online) I know everyone says to not go with the first store but it was hard not to! Lucy was very nice and was able to give us a great deal! I definitely recommend Canales for any furniture needs. Go see Lucy!!! She’s really the best!”
“Great place and excellent service. I came here to buy a mattress for my new home and the staff was extremely courteous and helpful in helping me choose the right mattress! I would come here again. Highly recommend!”
“I've used mattress firm three separate times in the past and I've never been disappointed with the quality of service I received each time. This time especially. The sales rep was extremely helpful while not trying to push me into a mattress overbudget. The financing options are great for someone with not the greatest credit and easy to understand the terms of.”
“Even though I was buying the tiniest mattress they had, I got great service with a smile. Cool guy, good deals. Tomorrow, I'll be sleeping like a dead man. Money well spent”
“I was looking to purchase a new pillow today, so I called up to see if someone could help me out. Spoke with Bella on the phone who was extremely kind, courteous, and helpful in every way. She went above and beyond in my book and really cared about my sleep. Great customer service!”
“Gald that we bought our best bed yet from Mattress Firm last year. We had such a good experience that we came back asking for Mark again this year for accessories purchase.”
“Great service and experience. Had a smooth process exchanging out my mattress within the trial period. This is why I always go to mattress firm for my mattress purchases.”
“Moni gave us the best service! She was very helpful, and friendly! Made our experience quick and easy. Excited to receive my mattress by delivery within the week. 10/10 recommend!”
“My Dallas sales rep Mike was very pleasant to work with and gave me several options and opinions. He was a good listener. He worked to accommodate some special needs and issues we have, relating to getting a mattress for our beach house in Ga.”
“Diane Boone was so great. Very patient when we were looking at all the choices. She knew her furniture lines and helped us find the right recliner for my mom. One that mom could work and be comfortable in. So many to choose from and Diane helped us narrow down the features. The dresser and night stand were easy to pick out once the recliner was located. Thank you so much Diane for your help!”
“Phil was extremely helpful with helping me to select the right mattress . He was very friendly and understanding. I appreciated the time he took to explain everything to me when deciding on which mattress will work for me. He went above and beyond and was very detailed. I left the store extremely satisfied and confident in my selection.”
“Mia B. was the MOST helpful, and we had a fantastic experience at Sleep Experts today! Found the perfect mattress for us, and can’t wait for it to be delivered on Monday! Thank you, Mia!! ❤️”
“Michelle was awesome and super helpful ensuring that I was aware of discounts and calling out the various options available. I was able to make an informed decision. Great customer service!!”
“Worked with Daniel twice, once for me, and then for my son. He made the process very easy, quick, and effortless. He listened to what I was looking for both times and the process was quickly completed. Even the financing process was smooth and fast. Both deliveries were fast, thorough, and painless. Very happy with both experiences and will definitely refer anyone looking. Daniel will be my go to should we need anything in the future. Wish more large purchase experiences were such a pleasure. Thank you Daniel for everything.”
“Canales Furniture did a fantastic job of helping me find new living room furniture for my home at a great price. They are knowledgeable and friendly. When it came to delivering my new furniture their staff stayed in constant communication with me.Canales has A+ team. Thank you!”
“The assistant store manager Tywron was extremely knowledgeable about what to think about when purchasing a mattress. He's been with Mattress Firm for 8 years and clearly knows his merchandise. I received excellent customer service! He educated me for an hour over the phone and I bought a bed!”
“Moodi is amazing! Wonderful experience from the moment we walked in to the moment we made our decision. There was no pressure sales happening, and Moodi was understanding and knowledgeable. Even when we said we wanted to look at another store he never tried to guilt trip us. He gave us his card and told him to call if we found something we liked, so that he can see if they can price match.Long story short... We ended up back at furniture lobby and purchased a beautiful three piece living room set. 10/10 would recommend!”
“Sokree from mattress firm made my experience amazing and easy, if u Need someone to get the job done right, this guy will take care of u 100%! Thank you Sokree for your amazing customer service skills and assistance with finding my daughter a bed she is going to love!”
“This is a long review. We were looking for a new pillow. When we went to the Lewisville Sleep Experts, Bella was so welcoming & friendly. She was extremely patient with my wife as she tried about 10 different pillows. Bella gave great advice & recommendations. Tim was also very nice & helpful as well. We decided to check around but a week later came back to the Lewisville Sleep Experts. Bella & Tim immediately recognized us ( which impressed us) & welcomed us back. Bella remembered the pillows my wife had like. Again, she took the time to patiently help my wife. When my wife decided on a pillow, Bella took the time to find one in stock at the Dallas location. She called that store & had them set it aside for us. Tim was again quite help & informative is suggesting a pillow cover. This is where Bella & Tim went way out of their way to help us & provide some of the best customer service we encountered. You see, when we got home from picking up the pillow at the Dallas location, it was obvious that the pillow was not new but used. It had hair on it & a stain. My wife immediately called Bella & explained everything. Bella & Tim were so upset & apologetic for what happened. Even though a pillow is considered a personal item & there are no returns or exchanges, Bella wanted to make it right. We went to the store the next day & showed Bella & Tim the pillow. They confirmed it was used. Bella then ordered us a new pillow at no cost that was delivered to our home a few days later. My wife loves it! Even though we only bought a small item, Bella & Tim gave us individual attention and went above & beyond to rectify a unfortunate situation. Because of their great customer service, we are now customers for life! When we are in the market for a new mattress, we know where we are going. We are going to see Bella & Tim at the Lewisville Sleep Experts!”
“We purchased our second dining room table from Weir’s last month. We bought our first one from them over 50 years ago. Our son and his family wanted it for their home. Weir’s is wonderful for quality and price. Gabriela Hilger was most helpful to us with our new purchase and getting it delivered to us since we live 100 miles out of town.”
“It’s no longer a furniture store. However, a new BBQ place opened there instead and it was so good and so juicy. Everyone there was so sweet too. Good luck to the new owner you’re the best.”
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“Great experience with Bill Lane at Weirs Furniture. He helped my wife find the breakfast dining set she's been looking for. Very fair prices and nice quality. Weir's has great delivery service at a reasonable price. We also opted for the 5-year stain and damage warranty (good idea with light colored chairs). What I appreciate the most is Bill's customer service. Called him today to order three more barstools for the set. He quickly got the order processed and will have them at our house within days! Thanks Bill. You have us as repeat customers”