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July 2024 by _This_is That_Guy_
the store is good. but the need 2 treat the underpaid workers better.
1 person looks suicidal nd casheers look busy and swety
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June 2024 by Nancy Navarro
Frustrating moment when you and your child need to pee where you are shopping at, and they send you next door to the subway because “a customer never returned the key” and even go as far as saying they can’t use their own restroom either.
Subway’s women’s restroom was out of order and we had to use the men’s restroom
When I came back the guy at the register was gone and the manager asked the lady covering for him where he was only for her to tel him he was in the restroom.
Why the need to lie?
She tried to tell me he went to the bathroom at Subway even though I had just came from there.
I can’t use the restroom where I shop?! And then I told my mom in Spanish because she speaks Spanish and needed to use the bathroom also .
And she probably didn’t like it because she said something to the manager, and he said “it ain’t worth it”
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June 2024 by Antoinette
LeQuintus had a very nasty and completely uncalled for attitude during my checkout. I cannot believe the experience I had in that store and will no longer be shopping at dollar tree if that’s how they allow their employees to act and treat customer.
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May 2024 by Diana
Horrible, rude, unprofessional employees.
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May 2024 by Sophia Davila
We went to this store in search of some photo albums. While looking for them, an employee started demanding my mom clean and pick up some pens, saying he just cleaned this aisle. They were pens already there on the shelf before we got there. He began to argue with my parents loudly in the store. He was very rude! I asked for his name and he would not give it to me. I asked another employee and he refused. Then another lady employee began to kick us out and was telling another customer to leave also for talking to us. The first employee began to call the cops saying we were trespassing. The employees at this store are very rude and disrespectful.
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May 2024 by Victoria Meza
I don’t understand why these two individuals are closing down the store…?
I got here at exactly 9:28 PM.
There are several people out here who were trying to get into the store. I counted seven pedestrians outside. People walking up asking, “what happened? what’s the problem?” One of the ladies said that they are accustomed to this. She mentioned that this particular store always shuts down way before 10 o’clock.
Dollar Tree, your associates are very unprofessional and not to mention very rude. I asked if there was an issue? However, your employee ignored me and rushed to shut the door with no response. Not apologetic at all.
I would understand also, if this was their personal business however, this is a chain. This is not a mom and Pop shop! I don’t live in the area so I find this very disturbing. I hope that this will be handled in an understandable manner.
I will return. I live in Rowllett and would enjoy the drive out. I will report this to the Better Bureau. There are many hard-working people out here that would appreciate the extra minutes of work. Let alone these people are shutting down more than 30 minutes ahead of time!
I said it. And,say it again,
extremely unprofessional.
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April 2024 by Pashmina Yaly
All new staff is Very rude never put smile on their faces
Not welcoming at all
The other senior lady use to work before was very nice n humble
Very disappointed in my last 2 visits
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April 2024 by Omar ramos
bad service, closes 1 hour early every day
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April 2024 by Mitzi Melesio
Bad service, they close 1 hour before closing time. They close at 10 pm and at 9 they were already closed.
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April 2024 by dee taylor
The new manager is so rude and nasty and he always has an attitude. He’s not welcoming at all. He needs to not be in a customer service environment with that attitude. He’s no help to the other employees.
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April 2024 by Yeni Joya
This message is dedicated to the owners of this store. the black guy who is manager of this place was so disrespectful, rude and insulted me and my kids and kicked us out.he's a stupid idiot that don't know how to respect womans and others. He said people like me were not welcomed at this location hope, he gets fired.
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April 2024 by Lorena Martinez
I went to the store and experienced a very unpleasant moment. The so called store manager is very rude, very unprofessional, very egocentric. As I was looking at something he gets there and starts cussing from left to right very disrespectful person. I just believe no one has the right to talk to another person that way. Just because he is a very unhappy person and dislikes his job it doesn’t give him the right to be that way. He has no manners whatsoever. I just feel sorry the store has a person like him working there. It makes me wonder who interviewed him and gave him store manager position.
I would give zero starts to this store if I could.
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March 2024 by Percy Wright
Today around 1945 hundred hours my recent experience at this Dollar Tree store left much to be desired. Despite being a loyal customer, I felt consistently disrespected and unfairly treated by the manager. From the moment I walked in, his lack of acknowledgment and refusal to speak made me feel unwelcome. When I reached the checkout, he demanded I remove items from my basket onto the conveyor belt, which I found unreasonable. His refusal to check me out and instead assist the person behind me, whom I recall was white, only added to my frustration. Moreover, his justification that other stores don't remove items from the basket seemed arbitrary and not reflective of Dollar Tree's policies. As a customer, I expect to be treated with respect and fairness, neither of which I experienced during this visit. I am seriously reconsidering returning to this store and am inclined to leave a one-star review detailing my disappointing encounter.
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February 2024 by Anna Martinez
!! Very bad service from this guy and rude!! I was taking my car's license plates just because some balls fell off due to an accident! And he insulted us '!!
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February 2024 by Andrea Martinez
Rude staff. The guy who checked me out at 12:45PM decided to check out a co worker instead of me.
