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September 2024 by Essie Stone
I had a great experience and got more than I bargained for which I was pleasantly surprised.
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September 2024 by Mukiri Mathew
They fixed and tightened my frame for free.
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August 2024 by Kayli Andazola
The people are so nice, I loved the experience. Arij helped us today and was so sweet and gave u good recommendations. Loved it.
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August 2024 by Zac Machani
Arij helped me she was really nice. I will be coming here again for sure
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August 2024 by Joe Mauro
I went in for glasses and paid $10 for home delivery. After a few days the glasses arrived but unfortunately my vision was worse. I went up to the Fairview location (again) to return them and the technician noticed they were not fitted correctly for my eyes. She apologized and said the other tech was new and she did not do the fitting correctly. I then got fitted for the 2nd time and waited on my 2nd pair. On Monday Aug 12th I received a notice they arrived at the store. I called on the 14th to inquire to the location of the glasses and they said they were still at the Fairview locating still and have not been sent out! I inquired why and she replied that my address was not included in the order this time. So now it will be at least another 2/3 days to receive them. Whoever is running the show up there needs to train their employees better or discount these over priced glasses.
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August 2024 by Avrille Harris
Arij was so informative and helpful!! I'm so glad she worked with me and so much patience!
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August 2024 by Arij Nanji
I love this lenscrafters location! Kenna and Lisa are always so calm and patient. They make the experience super easy and fast. Lisa and Kenna are also always going the extra mile to ensure mine and every customer is adjusted and comfortable. Truly an exceptional staff!
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August 2024 by Detrek Hansen
Great customer service! Erik and Karla were very helpful in helping me understand exactly what I’m getting.
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August 2024 by Karla Rojas
I had a wonderful experience at this location. Erik, the manager did a great job explaining my benefits and other sale options. Ms.Arij helped me choose out the prefect pair, and was able to re-lens several of my other lenses!!!! I just picked my last pair today and I more than satisfied by the quality and services this far. I will be returning next year for my upcoming prescription.
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August 2024 by Mathieu Omoregie
Kenna was amazing! I came in after unfortunately stepping on my glasses. I bought them here and had an amazing optometrist next door. When I walked in she greeted me. Few minutes later I was asked the nature of my visit. Told her I stepped on my glasses. Showing empathy she asked for my number and name. Checked if I purchases insurance and of course I didn’t. She then checked to see if the frames were in stock and they were. She prices them out. First! She attempted to fix them and after 4 maybe 5 minutes of suspense. She’s comes back and tells me she fixed them. I’m wearing them now as I type this review. Amazing customer service and she saved me $170. Seriously I was ready to spend the money as I can’t do without my glasses. Thank you Kenna! I’ll be back when my insurance restarts for another pair! ⭐️⭐️⭐️⭐️⭐️
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August 2024 by Bien Cruz
excellent place to get your glasses
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August 2024 by Jason Kelley
I realized I had broken off a nose pad from my prescription sunglasses over 4th of July weekend and started to look online to buy some. I decided to at least try to take them in because I bought them from here.
The lady was so helpful and quickly replaced both nose pads to ensure they were even and tightened up all the screws.
Absolutely fantastic customer service! I will always use this location.
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August 2024 by Sean Trotter
Arij took time and patience in helping me choose 4 different sets of eyeglasses during my visit. Finding someone who actually cares about their profession and providing a pleasureable experience for the customer is a rarity these days. Thank you Arij.
5 stars for sure. ?
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August 2024 by Will Burns
Araj and Carla did an amazing job in being helpful with finding my glasses and was very friendly. Would recommend to anyone looking to buy new frames
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August 2024 by Benson Duruaku
Arij and Karla were so amazing with helping me and my family out today! They were so much fun to talk to and most importantly so kind. I’ve been here before and you best believe I will be coming back! You guys should definitely come here to pick out your glasses!