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July 2024 by Megan Mata
We purchased a 2021 Yukon with Ken and he was great! We had some issues initially with the vehicle, but Freedom and Kyle made everything right.
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June 2024 by Sherry Boyd
After speaking with Zack again today. I need to change my mind a little.
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April 2024 by Carla Casey
Great dealership, friendly helpful employees!
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April 2024 by sarah simmons
Awesome group of people. Great service & sales departments!
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March 2024 by Joanna Davila
This place is ridiculous!! Why on earth would you schedule a test drive to a SOLD vehicle!? GET YOUR personnel in check, no customer service professionalism whatsoever. The "online" person designated to give me information failed to provide the small detail the car I was going to see had already been sold! Good luck finding the car you want IF IT'S even in their 3 dealers!!
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March 2024 by Gina Teafatiller
The service department was great, service was done in a timely manner and the customer service was awesome. Definitely recommend
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March 2024 by maddie c
Great place, friendly staff, comfortable waiting area!!
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January 2024 by Monique White
They don't call you back. They can NEVER answer questions. They don't follow through with recalls. They say it is something else and not what Ford has recalled!
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October 2023 by Gary Preston
We experienced a fuel filter failure on our 2018 F250 6.7 diesel truck. Texas Towing towed our truck and travel trailer from I-45 about 15 miles south of Fairfield to Freestone Ford.It was late close to Freestone's service department closing. We are not locals from the area. The service department was able to free up a tech to look at out truck. The tech diagnosed the problem and showed me the defective filter pumping diesel through a crack in the filter. Freestone Parts department had a replacement filter on the shelf. The tech installed the filter. Cleaned the engine compartment of the diesel that had sprayed and puddled on the engine. They drove the truck at highway speed and checked for leaks.We were on our way to Dallas to see our grandson pitch in the Texas-New Mexico JUCO Baseball Region 5 & 14 all star games. Without Freestone Ford's extra efforts we would have missed the game. We appreciate the excellent customer service we received at Freestone Ford.
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September 2023 by Jennifer Bennett
I'm a Dodge woman... can't say too much about Ford lol
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August 2023 by Josh Winkler
Great customer service
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August 2023 by Casey Housouer
Ashley is awesome- highly attentive and focused on getting the job done.
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August 2023 by Sheldon Rody
Great fast service
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August 2023 by Lorenzo Tenorio
Excellent cars
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August 2023 by David Buchanan
Great Service!!!
