9AM - 5:30PM
545 N Americas Ave, El Paso9:30AM - 5:30PM
13781 Horizon Blvd, Horizon City“I was having issues with Apple Pay not being able to add it to my wallet. I kept going back and forth with Apple Support with no solution. Thankfully I went to the bank and a really nice lady (Rebecca) was able to help me set it up with ease! I can’t thank her enough for all her help, kindness and great customer support! 100/10 :D”
“It was a pleasure to work with Liz Garcia and her team during the home buying process for my client! We had a smooth transaction throughout the process.Professional, knowledgeable, friendly and efficient!Highly recommended!”
“(Translated by Google) Hello, Every time I have been to this bank (Vista Del Sol) They are very friendly, and helpful. Apparently they are a very good team, they are efficient and fast. ??(Original)Hola, Cada vez que he ido a este banco (Vista Del Sol) Son muy amables, y serviciales. Al parecer son muy buen equipo, son eficientes y rápidos. ??”
9:30AM - 5:30PM
975 Lomaland Dr, El Paso“Maria Aldridge assisted me today and gave me super excellent customer service. I was really super happy with their services. He greeted me with a big smile and I realized that he really likes his job. Congratulations for having employees like her because they make our lives much easier. :-)”
“Mrs Marlene is AWESOME! She made mountains move helping me out with a weird financial decision I made on my end, but Mrs. Marlene was very understanding of my situation and helped me out to the best of her abilities and was very kind and understanding of my situation! Hats off to navy federal! Always great Customer Service!”
9:30AM - 5PM
429 N Yarbrough Dr, El Paso“I'm not a current member, But I frequently deposit money to my landlord and the Team Members here are Always FANTASTIC! Team Member "Samantha" was very attentive and showed me how to deposit using their new virtual teller. Virtual Team Member "Edgar" was super courteous. Extremely Great Customer Service!!”
9AM - 5:30PM
504 NE I Ave, Fabens“They are probably the best banking option in town over all, but attention from the manager in this location goes beyond expectation. All the employees here are super helpful and attentive to daily needs. Will definitely stay with them for a very very long time hopefully.”
9AM - 4PM
501 N Zaragoza Rd, El Paso“As a foreign tourist, I was treated very kindly by a lady who spoke to me attentively in my language and quickly resolved the matter that took me to the Bank. God bless this lady”
9:30AM - 5PM
13750 Eastlake Blvd, Horizon City“I WANT TO ACKNOWLEDGE SONIA, EVERY TIME THAT I COME IN SHE GOES ABOVE & BEYOND TO RESOLVE MY ISSUES! IF SHE DOESNT KNOW THE ANSWER SHE TAKES THE TIME TO ASK OR CALL SOMEONE FOR SUPPORT, THIS I REALLY APPRECIATE IT! I FEEL HEARD AND SEEN AS A CUSTOMER, I’M NEW TO GECU & W/THIS TREATMENT IM A KEEPER! THE CUSTOMER SERVICE AT THIS LOCATION IS ONE OF A KIND I HIGHLY RECOMMEND! ASK FOR SONIA NEXT TIME YOU NEED HELP WITH SOMETHING I’M SURE SHE WILL QUICKLY SOLVE IT! MY FAVORITE LOCATION FOR SURE!”
“Used the coin machine which Worked well and got me so.e side pocket money. Slow to get to the counter. Clerks are slow or too thorough. Was given great customer service but it took a chunk of time to get assistance. In this case, it was worth waiting for. Clerks are very thorough--maybe toooo thorough.”
9:30AM - 5PM
8936 Alameda Ave, El Paso“This is the most tech advance bank I’ve been to. I’m a customer with other banks and this place was neat. We had an online teller that we spoke with at the bank. There are also people at the bank the help you. Loved it here.”
“I received a new Wells Fargo credit card, and when trying to update my new phone number with a customer service representative, I was told that the only way to change my number was to go to a Wells Fargo branch! So, there I go, got into my car, and headed to my nearest WFBranch, and although it was a bit of an inconvenience, I did not mind, because if doing this will help to prevent identity theft, then so be it, and more power to me! The facility is spotless, and the bank teller was extremely friendly and helpful! She did have to ask for help from her branch manager, but it was not an issue, and he was just as helpful. All in all, it did not take very long to make the necessary changes.”
9:30AM - 5PM
10860 N Loop Dr, Socorro“I was having a hard time at my closest GECU the employees were very rude and did not wanna help,so I came to this GECU and was helped by Stephanie Jimenez and she was the nicest I was able to do what I had to do in a manner of minutes she explained everything to me soo clearly and did her job so perfectly. I was soo happy.”
“They are friendly but, They need to try harder with the waiting times, it is exaggerated!
March 2021 Update
Congratulations guys, you have improved a lot in waiting times ?”
9:30AM - 5PM
11987 Rojas Dr, El Paso“I was having trouble setting up my pin with my debit card and Destiny was so nice and fixed it up right up for me! I also had to change my address and she helped with that as well! She really made my day better!”
“I went into the bank yesterday to access my safe deposit box. Upon entering the bank, I was immediately greeted by Ms. Macias. I did not even have an appointment (which is generally recommended) and she had me in and out in 10 minutes. Fantastic customer service!!”
“This branch is perfectly located for me. I can easily access it on my lunch break and still have time to grab lunch. The staff is friendly, professional and knowledgeable. They have helped me in countless ways and I am grateful for their assistance.”
“I was assisted by Erika to open an account and she was very patient and kind. She took the time to explain to me in detail all about the checking benefits. She assisted me in a professional way and very happy she was able to help with my needs.”