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July 2024 by Frank Khosh
The store is always clean, and the staff is consistently friendly. They offer a great selection and competitive prices.
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July 2024 by Dat Vo
I was told that my print order will be cancelled because of 'copyright issue'. Despite explaining in several ways that what I'm printing pictures of are fully allowed(aka legal) by the company that makes the content, and that clearly from the order I put in that there is ZERO possibility of me utilizing the prints for counterfeit in anyway, the manager still insist its a copyright issue without ever explaining exactly what the concern is which means they can use this excuse on almost anything. A total waste of my time. If I wanted to print a picture of the Mona Lisa, is that a copyright issue? your afraid I'm gonna use it to sell counterfeits? Are you going through everyone's print documents to look at all the pictures and assessing copyright issues in this manner as well? ridiculous negligent policy, which makes me wonder what other negligent things exist at Staples.
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June 2024 by Lea Garner
Every time that we have visited your store, we encountered only friendly customer service representatives. The store has been neat & clean. If I could not find the product, they were always eager to help.
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June 2024 by Justin Rodgers
Fast for Amazon returns!
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June 2024 by Rob
Amazing team here. Even though the Amazon part of the business destroys their conversion, it’s great to see folks that still try and not give up. I will always come to this staples in Euless Tx. Keep up the awesome job guys!
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February 2024 by Michael L.
Ordered some business cards through Canva at this location. Ordered this morning and I called to see if they were ready yet. The guy at their copy and print center said "They are not ready, we just received it this morning and they are not due until 2/9". One might think, "well if they are not due, what is the problem". The issue is that today is 2/6. So it will take 3 days for them to print 100 cards when they have the machines literally at their store to print them. This is not Amazon where I have to wait 3 days for it to be delivered. This is them, working 8-8 everyday (I don't know their store hours) for 3 days thinking "eh they are not due until 2/9" When I order from Fed Ex, they are done right away. And I've been to that staples, we've all been to staples. Let's be honest, they are not busy. There is a reason Staples is not relevant anymore. This is a good example why. The guy could've said "they are not completed yet, we have been busy with a bunch of other orders that came in." Something. Nope, just "stop bothering me they are not due for 3 days" Staples, you won this time but I will not be doing business with you anymore lol
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January 2024 by Kayla Callender
Always love to return things for amazon here. But good job hiring Zachary who helped me today! Great personality and work ethic
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January 2024 by Teresa Le
Just called this location, and Tracy picked up. She was absolutely delightful! She was able to answer all my questions promptly and was so nice!
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January 2024 by Rachel K.
Was just in printing something as a gift for a friend (12/27/23 - helped by a curly haired guy and a girl named Christy - maybe?!). They were helpful in getting it formatted and printed but I somehow managed to bend the print somewhere between leaving staples and my front door! Went straight back and they reprinted it for me with no charge and were really kind about it! Great and friendly customer service and I’m very grateful!
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January 2024 by Sierra Clark
Review of the company and not the individual store.I needed same day prints. While I was creating my order (online) they changed their cutoff time for same-day pickup to be earlier. So, I was unable to get same-day prints from Staples.Life happens, and it turned out I needed to print materials earlier than was originally planned. Life happens, and a business changed their hours for a specific service.I will be taking my business elsewhere.
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November 2023 by Mike Sheffield
Wonderful service! The manager, John, is extremely helpful and genuinely friendly. Please get all your office supplies and anything else from them!
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November 2023 by James Donny
Gaby quickly took my order in and recommended the best way to print my project. She called me as soon as it was finished which was a lot quicker than I expected.
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October 2023 by Tai Ironclaw
Went in to print documents I needed since I could not print from home. The boy in the printing department directed me to a computer to print from, but it was locked. For several minutes he been going back and forth with someone via radio to unlock it, at which point, I just decided to leave after that time. If a manager was in the building, why were they not on their way up to the front as opposed to being on the radio and telling me to just hold on for several minutes? Furthermore, if you’re going to have employees working in that department, shouldn’t they need to be able to know how to access those computers that way their customers can use them. Otherwise, why have them to work in that department? Furthermore, the boy working in that department was not dressed properly for his job. Skinny jeans rolled up past the knees are not proper work attire.Poorly organized and highly unprofessional.
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October 2023 by Discount
Thanks to Kristyn. You saved 1000 business cards from getting messed up.Thanks for the follow up call and the correction with design.
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June 2023 by J Wood
I go here on a regular basis and I'm always treated with respect, helped by polite and very helpful employees, and the store is well equipped and maintained. I've had many great shopping experiences here and I'll continue to shop here.
