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September 2023 by Google user
I was recommended here by coworkers, and both times I’ve had to bring my old car in they have been very thorough, honest and took very good care of my car. They make sure to double check everything and show you what they see, and when you come back in later they ask and make sure everything is continuing to run fine. I even heard a weird sound once and right when they were closing they told me to stop by to take a look at it. Turned out it was just a screw in my tire but the fact that they were about to close and still told me to stop by really said a lot. Ron the manager is very thorough and patient. They are a little pricey but you get what you pay for. They also installed a wheel bearing at one point, which did not fix my problem so they fixed the other side and just charged me only for the one, not two, since they had started with the wrong side. It was strange sound from the axle area and they were trying to diagnose. So I got 2 wheel bearings for the price of 1 which was great. They even told me to hold onto my receipts and if a future mechanic ever tried to tell me I need a wheel bearing I can prove to them I had 2 new ones. I thought that was pretty cool. They work with you and have specials online you can apply to the total sometimes too. I’ve been to other mechanics nearby that just were shady, guessing at what the problem was and did not give me a good feeling overall. Often condescending and even calling me “honey or sweetheart” as I’m a woman. I have had none of that with this car shop, just professional business. They took excellent care of my mom and her old car as well.
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September 2023 by Laurachop23 Y
I was recommended here by coworkers, and both times I’ve had to bring my old car in they have been very thorough, honest and took very good care of my car. They make sure to double check everything and show you what they see, and when you come back in later they ask and make sure everything is continuing to run fine. I even heard a weird sound once and right when they were closing they told me to stop by to take a look at it. Turned out it was just a screw in my tire but the fact that they were about to close and still told me to stop by really said a lot. Ron the manager is very thorough and patient. They are a little pricey but you get what you pay for. They also installed a wheel bearing at one point, which did not fix my problem so they fixed the other side and just charged me only for the one, not two, since they had started with the wrong side. It was strange sound from the axle area and they were trying to diagnose. So I got 2 wheel bearings for the price of 1 which was great. They even told me to hold onto my receipts and if a future mechanic ever tried to tell me I need a wheel bearing I can prove to them I had 2 new ones. I thought that was pretty cool. They work with you and have specials online you can apply to the total sometimes too. I’ve been to other mechanics nearby that just were shady, guessing at what the problem was and did not give me a good feeling overall. Often condescending and even calling me “honey or sweetheart” as I’m a woman. I have had none of that with this car shop, just professional business. They took excellent care of my mom and her old car as well.Services: Electrical repair
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August 2023 by Stacy Smith
The people at Parra Car Care went way above and beyond for me on a recent AC repair. They worked around my schedule, they were professional, quick to communicate, honest and professional. They worked with my extended warranty company through frustrating payment issues and were excellent to work with through the whole process. Highly recommend!
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July 2023 by Brian Kashung
TRUST- Doesn't it all boil down to that? No more googling, reading reviews and feeling unsure. I have found a place I trust.They are Honest, Knowledgeable and Professional (all of which I have come to know of them through experience).Try them. Maybe this could be the end of your quest to find a place you can finally trust ??.
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July 2023 by Kristi Hess
This place is absolutely FANTASTIC!!!They will always tell you the truth. They’ll never try to sell you something you don’t need. As a female that doesn’t know anything about cars, a really appreciate this.Ron is the best!!Services: Air & cabin filter replacement
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June 2023 by Tiffany Tran
Came this morning to do oil change , my car is just working good ? I don’t know what they do all the light recommendations on need to check , they said the brake light on , need to check if not it can damage the car. And i wait over an hour for oil change in the morning at 8:10 am . Not happy , my car is working good but when i take there to do oil change it seem my car need to check & fix a lot . And they said maybe the car had an oil leak. I was left and take my care to my friend shop they said everything is fine just reset after oil change it is fine . It is seem Parra Car Care want you paid for nothing . And I don’t know after my car take there lock in front passenger can not close . I am so regret to take my car there this morning , it took me half day to do oil change (over an hour there and I need to fix all trouble after been there ) .
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June 2023 by Alan Romero
This is the type of service you only dream about. I've moved out of the HEB Area for some time now and I still prefer to drive out of my way so they can take care of the repairs I might need. I have never trust a mechanic shop this much. They're professional, courteous, and hardworking. I wish I could give them way more stars.
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June 2023 by Rickey Foster
They have worked on allot of our company vehicles. They are fast friendly and dependable as well as fair priced.Services: Transmission
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April 2023 by Data Is Amazing
This was years ago, but I had my vehicle towed here. They had me agree to $400 to diagnose the issue, which would be applied towards the total price. They quoted the job extremely high. I got another quote from a different shop for about $1200 less. I had to pay $400 for them to spend 5 minutes on my vehicle. I was able to pay the $400, pay for another tow to the new shop, pay the other shop for the work, and still save a ton of money. I would never take my vehicles to this shop again. Looks like they got such a bad reputation, they had to change their name.
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April 2023 by Sharon Stuart
My tire went flat on 183 exited main and pulled into the waffle house parking lot next to Parra... Never been before Ron the manager put my spare on so i could leave to get my groceries to the airbnb found me a new tire got it ready for me and called so i could go back up there and they put it on put my spare and tire key back where they got it.. Everyone was very sweet and worked fast and hard i appreciated them.
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February 2023 by Andrea McBride
The guys were friendly and straightforward. Sometimes auto care employees have a way of speaking to patrons as if we are ignorant about anything mechanical. The people at Parra did not do that. They did a good job on my repairs. They explained what additional services are suggested. They set realistic expectations.
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February 2023 by Gwendolyn Armstrong
Got an oil change, checked my car, provided a list of issues and in order of importance. Will return.Great coffee BUT be ready to heard some of the corn-ish jokes I have ever had! You may want to record some of them, not because they are funny but they are good to repeat ?
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January 2023 by stephanie joanette
I had shopped around priorTo coming here but a friend recommended this place. So I called and Ron was immediately very helpful and allowed me to come in on a whim to look at my car for an oil change!Very professional. Quick and I willDefinitely be back!Services: Tires
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January 2023 by Bert Seesaran
As usual problem with my vehicle diagnosed and action to resolve completed after the manager contacted me to inform me what was determined and if I wanted the work complete. Permission granted and work completed in a timely manner.Service: Battery
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October 2022 by Heavy D Hockey
Parra Car Care is the only place I trust to repair my cars, especially my Corvette!Top notch mechanics and the best customer service!They are honest and will never suggest a service you don’t need!Tell Ron or Dave I sent you!Service: Transmission
