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February 2024 by Todd Peters
I have used this place a few different times and trust me, when you need a place like this fast, it's a blessing they are there! My last encounter was with my cat and an internal medicine issue that came up quickly. The entire staff and especially the vet that assisted us, made for a very good experience. I feel I have additional time with my kitty due to their professionalism and kindness. Yes, pricing is a bit high, but not outrageous. (That just comes with the nature of their business model). I felt I recieved good value for what I paid. Will use again if the need arises!
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February 2024 by madison johnson
I came here a couple months ago with my cat, he was in a condition where there wasn’t much anyone could do. The tech that took care of us though lacked major sympathy and just basic human skills. She almost was smiling while telling me I was going to have to put my pet down. That tech is horrible and I wish I could remember her name but she was a younger probably late 20’s early 30’s lady. She does not deserve to be working with animals nor people. The younger lady, probably early 20’s though was amazing. She had sympathy and could tell she felt for the situation. She was a great example as to how to handle those situations.
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February 2024 by Priscilla Garcia
The staff was very friendly and got us checked in quick and into a room. We did go during the night which I appreciate the 24 hours availability so very much. The tech was in, understood the issues, got all the information and quickly the vet was there to tell me in detail what was going to be done to help my baby out. I understand things would be cheaper if I went to my vet, but in the middle of the night this was a Big help.
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February 2024 by Karen Brown
The doctor was very thorough and all staff were courteous. Great experience!
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February 2024 by Catalina Gutierrez
This place is amazing. Staff are very friendly. I brought my doggy in because he was hurting and limping. They took him back right away. Gave him medicine for the pain. The doctor came in to the room to explain everything. They gave me detailed printed instructions in how to care for him at home. The whole thing took less than an hour.They gave me the prices and explained everything. When they brought my doggy back to me they had even cut his nails.I will continue to bring him here for emergencies. They go above and beyond and listen to your concerns. Thank you for caring for my fur baby.
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February 2024 by Danny Rodriguez
We have come to these facilities twice for one of our doggies. Love the staff! They are friendly and professional, and they love your pets and treat them with the best care and compassion! And both times we took them (with an xray done the second time), they were very quick.I absolutely recommend this place for any nearby pet owners!
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February 2024 by KE
Airport Freeway Animal Emergency Hospital is professional, compassionate and thorough. I have had to visit twice with my older female small baby who has both a fairly bad heart murmur and chronic ear infections. The staff was fast, cleaned her ears (again :-)), gave me complete instructions and medications and we were on our way in a very reasonable period of time.
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January 2024 by Kenny Amick
They helped my dog! Amazing service, and care.
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January 2024 by Nena Walby
I needed my dog seen asap because I work nights and limited time off so I’d heard good reviews about here. I was greeted and given a form to fill out as a new patient. We were shown to an exam room shortly after and his situation was assessed. Upon diagnoses of ear infection I was given course of treatment and cost in writing. His ears flushed, medication given and I was sent home with meds and concise instructions for care. Great friendly caring service by staff! Highly recommend when you can’t get into your own vet
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January 2024 by Megan Carter
Dr. Wilbanks was the best! My dog had neck pain and was limping, and my regular vet and an X-ray vet were looking my boys legs to solve the limping, but it was his neck, and it explains so much! He’s on the road to recovery now
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January 2024 by Taylor Dozier
UPDATE/EDIT TO REVIEW UNDER ALEXANDRA MUNOZAfter our beloved Cassie passed due to gross medical negligence we filed a complaint with the BBB which was, unsurprisingly, ignored. In this complaint we asked for a refund to the “services” we were “provided” by the “vet” being the office visit, X-ray, and Radiology consult, AND an investigation into the vet that we saw that night. If these services had been properly done/read would have rested in her being diagnosed correctly and not immediately passing.No, we were never reached out to by this facility for even as little as condolences to her passing which they were made aware of immediately so that I could get the providers name.I want to reiterate and emphasize that the vet seemed completely indifferent to her distress and how much I wish we had RAN from this place as soon as they took me to the front to secure payment before even administering ANY pain medication or care as they stated they had done.I also wanted to add that after looking over the paperwork and medication the morning after the visit, we realized they didn’t even bother to confirm if all the information they had on file was correct. They have an incorrect address on file, and incorrect birthday for her.We will now be escalating this to the Vet Board.
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January 2024 by Karina Al-Rashdan
In the last 10 years, I have been several times for my different animals. They are always ready, kind, and helpful.
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January 2024 by Lady Stark
I have been here 3 times. Each time the staff was caring, respectful, thorough, and timely. It is at this facility that we learned about Care Credit where we were able to pay for the surgery our dog needed due to the injuries he sustained from a dog attack. The staff are wonderful and we highly recommend this place.
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January 2024 by Bella
Amazing people and very compassionate.... They took care of our little cat and they did it very professionally definitely a good place...
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January 2024 by Jessie S
The staff and the doctors are always amazing and compassionate. We've been going there for a couple years and I wouldn't take our pets anywhere else in an emergency.
