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September 2023 by Sofia Loredo
Got ins copy emailed quickly
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August 2023 by Priscilla Pena
The gentleman and young lady have always been really nice , professional have never had an issue with them for the yrs I’ve been with them !
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April 2023 by Francis D
Best prices
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November 2022 by Jesus Reyes
Great service
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November 2022 by Jennifer Cervantes
Fast service
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November 2022 by Denia Escobar
Good service
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November 2022 by Savannah Castorela
I had the appalling service. Do not come to this location if you like good service.
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November 2022 by Luis T
Good service. Staff is friendly. Only thing I would advise is if going to this location is to go at least 1 hour after opening hours because they have never at least from my experience opened on time.
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November 2022 by Gina Garcia
Very helpful Quick and Easy .I'm very satisfied with there service.
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November 2022 by Angela Rodriguez
Always a great experience with Pronto Insurance!! Great customer service! In Elsa TX.
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November 2022 by Efrain Angelo Garza
Thieves got a better quote elsewhere for half the price Pronto wanted.
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November 2021 by Miguel Mendoza
Faster than a chakla boladors
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November 2021 by Ricardio Rivas
Called them a month ago and was quoted a price that I thought was fare since my son is 18 and a new driver. Was told for the discount I would need proof of insurance for the past two years. Got the paperwork and showed the same lady working on 8/14/21. Last month paperwork was fine. Yesterday 8/14/21 she can't do anything because declaration page only has my wife's name. She had an attitude from the beginning and it really got under my skin. Realizing that she didn't want to give the discount because she still hasn't scanned the paperwork to the underwriters I then got vulgar. To that lady I apologize for my words but you have no customer service, lack of being direct and thorough, and should not be managing a store. Case in point right after that we went to another Pronto in weslaco and not more than ten minutes had a policy for my son that was 40 dollars less than what Pronto in Elsa quoted.
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November 2020 by Letty Garcia
Always looking out for the customer
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November 2020 by Sanchez Love
Good prices
