“I had the best experience at this post office location! I have very bad anxiety and I had to mail off something for the first time and was super nervous about going to the post office. The two ladies working at the counter were so sweet and helpful. There was also thankfully no one else in line at the time! They helped me figure out what envelope I needed and walked me through each step and even let me write everything out at the counter since no one was there. They were kind the entire time and if I ever need to mail anything I will always go to this location!”
“I go to this location about once a week and the employees are always great. They could use one more person at the counter during busy times, but overall, I’ve never been in line more than 10 mins.”
“I don't have any problems with this particular post office, and all the employees have been extra friendly to me.I also found out today after renting a new P.O. Box, I was able to activate a no-cost premium service called "Street Addressing", and that gives you the ability to receive mail at your P.O. Box for senders that refuse to send certain items to P.O. Boxes, simply give the sender your P.O. Box Street Address, it's simple! 4428 N. 19th St. UNIT # (REPLACE NUMBER SIGN WITH YOUR P.O. BOX NUMBER), next line Waco, TX 76708. Be sure you have this free service activated in the settings page of your P.O. Box information on the main website. You will also have to sign a consent form, but it's extremely simple & easy!Don't forget to take advantage of the free supplies & priority mail cardboard boxes that are offered online!! If you want some of the tape that USPS provided before at no charge, all you have to do is call the toll-free number to the USPS Supplies Line and order it over the phone.”
8:30AM - 5PM
901 Bank Dr, Waco“I had a missing package, so I went to see if it was at the post office. Staff were friendly and helpful. A lot of these bad reviews are from years ago. Check it out yourself, before making a judgment.”
“I could not believe how friendly and efficient this place was! We were driving through and decided to stop here instead of go to a Dallas post office for our twins’ passports. Could not have been more amazed by the service here. Not only was the lady behind the counter, Whitney, so friendly to us, but she multitasks and asked other people coming in if she could help them while she was processing our stuff. I was truly amazed by her friendliness, professionalism, and efficiency. Something you just don’t see very often these days, especially at the post office.Update: we forgot something on the counter and Whitney sent it to our home address.”