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“My only negative is so much is crammed into the store, but the staff l engaged with at the Dollar General on Franklin in Waco went OUT OF THEIR WAY to help me find what l came into the store to buy...even to the point of finding a cart for me to carry what l bought. Their attitudes were more than helpful, pleasent and courteous.I had no idea this was Dollar General...or at least at this location bc l had been to another location where l got the feeling l was almost an imposition. Here, they try harder...just as Avis car rental said they did years ago. I didn't feel like 'just' a customer!”
“I come in this Dollar General almost everyday for something. The staff is so friendly. Especially Ashley! She is always helpful when im looking for something. If they don't have it she helps me find something close to it!”
“Awesome clerks and superb selection of items. A different kind of store similar to a small mom and pop convenience store with a small selection of fresh produce and frozen/refrigerated items as well.”
“Customer service can be greatly improved. Waiting can be excessive, and the associate appears to be lagging. They make customers wait in a long line prior to helping. Theft Pervention is awful and annoying.”
“First visit since the most recent remodeling. Outside cart returns were much needed. More of a grocery store like feel, which is a plus. Makes finding what you're looking for better and checkout has improved as well. The self-checkout register only accepts card only, but subject to change at a later update. Overall, I'll continue to return. Keep up the good customer service. Thank you.”
“The new store manager Haylee is just the sweetest & kindest young lady. She has turned that store in Lacy Lakeview around!!! She & her staff have stopped the shoplifters!!!!It's about time that Dollar General started taking back!!! The store is in a "drug-infested" area of Lacy Lakeview.Way to go Haylee & all of your staff!!! ?”
“My favorite place to pick up last minute needs for the house. Everyone here is very friendly and greeted as you walk in. Highly recommend this store and this location”
“Ashly your customer service is always soo exceptional and contagious. Your doing a fantastic job maintaining the store and customer flow. Keep up the great work!”
“It's fairly inexpensive yet very convenient. They always have lots of good deals on common foods and snacks as well as seasonal treats and items for all your holiday needs.”
“There is one girl up there she makes my experience so wonderful the moment I walk through those doors Mrs raven at the the dg on la salle always seems to greet customers and has great customer service thank you raven keep up the great work .”
9AM - 10PM
718 N New Rd, Waco
Discount Stores
“They always have something that catches my eye, I love finding stuff to add to my collections, Tony always makes me laugh everytime I come in, thought I'd show him some love.”
“The gentlemen helping us today had the best attitude. friendly and efficient. i don't know how name but i appreciate meeting good people. older gentleman with black glasses. thank you!!”
“When my car broke down in the parking lot manager Tonya helped me out she has the store looking good again my first time in 5 years I've been in the store previous management let the store go now it's stocked and clean”
“So awesome! Went in looking for an item, turns out they didn’t have it BUT the manager called someone to order some for me! Can’t find customer service like that anymore! Super awesome!”
“Can I please get a number for the person that manages this store? There was an incident with two women customers yelling and threating the manager I believe is name is Jose. At 3:03pm. I just want you to be aware the manager was very professional the whole time.”
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“They changed everything around in the store and I'm handicapped and it makes it very difficult to have to walk around and look for things! Also they have two or three registers and they only ever have one open in the lines are too long! I hate going to the Dollar Store. I must apologize to the Dollar General in Elm Mott. I thought I was reviewing the Dollar General in Lacy Lakeview on 77 and Craven. That store is a complete and total mess! So when you read this just realized I made a mistake in the locations of the stores and I hope this clear things up”