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January 2024 by Dustin Tucker
We found the parts we needed. Well we were gonna buy all them but your cashier had a piss poor attitude and argued with us about the price even though we showed him the part in hand and it listed on your website. He was very abrasive and stated it's a highly sought after part so he stated it increases a total of 140 dollar increase. Ridiculous your cashier is disrespectful and arrogant person. Further more I won't be back because my vehicle tire size is hard to find so he gonna up the price on that. What a joke. Won't be back to your location.
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January 2024 by Johnny Ray
Dustin came out to me first thing in the morning. He was very friendly, worked quickly and help me out a whole lot getting this car out of here... 5 Stars, 12/10.... highly recommend
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December 2023 by drew santana
My gf and I had been trying to find a way to get our two year old some presents and pay some bills for the holidays. Thankfully, Eric, came out and worked his magic! We had a Toyota matrix parked between two cars and in a really small parking lot and he managed to do some ABSOLUTE MAGIC to finagle that thing out. Also took our sonata and definitely helped us out for the holidays. This man is a true testament to humanity. I wish more people in the work force had the type of compassion and empathy he has. The higher ups should model all employees after him.
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November 2023 by The Bomba
Eric From BYOT Auto Parts takes care of you. Very determined worker, truthful and cooperative. Not only does he get the job done; he makes sure everyone is happy about the exchange.
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November 2023 by Christy Noble
Customer service was excellent. Eric went above and beyond to reassure customer satisfaction. We will definitely be doing business with byot in the future.
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November 2023 by Jerome Johnson
Got a pick up from Eric from byot, best experience I've ever had and easy money made. Look into it???
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November 2023 by Bryan Wagoner
My personal Zen place. I always find what I need at great prices. Even for old cars. The service is top notch and the place is well organized, so it's easy to find the cars you're looking for. Inventory can be checked online.
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October 2023 by Laura Hejka
Such a great u pull it your self company. The Waco location has a wide range of vehicles for sale or to pull parts for your own vehicle. Quality used car dealership as well. Loved the customer service ?
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September 2023 by Donald Hartfield
To the people that looked at this car you dodged a bullet. I purchased this car today and it broke down halfway home now I’m waiting on tow king to pick it up and take it to my house. Never buy a car from the Junkyard it’s in the name JUNK!!! Now I either gotta fix it or sale it back to them for less than I paid for it almost 4000 wasted?they don’t need to sale cars and I’m sure I’m not the only one messed over by one of their cars. There was an suv a BMW x3 it was a bad vehicle too and no good after I passed on it I should have just left and looked else where. They really should stop trying to sale these cars taking people money when they don’t know anything about them. But I will talk to a lawyer to see if there is anything they can do cause that’s so wrong. Or at least let me trade it back for another one about the same price that actually going to get me where I need to go.
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September 2023 by Donald H.
I purchased a 2008 Audi a4 on Saturday cause the Facebook ad said it was a good car and the guys at the place said it was a good car. It looks nice but looks can be decieving the car was a lemon the same day I got it, it broke down on me halfway home and I had to get a tow truck. At the repair shop finding out that the engine is no good and being out of almost 4000.00 that I saved up to have a car to get back and forth to work in. Its really wrong and I bet I am not the first person this has happened to and they really shouldn't sale cars and mess people over like that. Im very upset I saved that money up for a min just to be screwed out of it. They should make some kind of law for for this situation or take away the license to sale cars. I should have walked away when the little suv I looked at there broke down as well. But taking people for their word, a sucker is born every minute and they made one out of me!!!! But I believe in God and believe in karma and what comes around goes around so they gonna get there's and hope the good Lord bless me with a way to get another car. It amazes me how people can just screw other people over and not care how it affects other people or a bad business practice.
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September 2023 by vik Berkeley
Absolutely unscrupulous business tactics. Avoid this place 100%. Here's a thought: If your vehicle is worth $2000 and this place offers you $300 for it, just donate it to the Humane Society and get a receipt for $2,000 and then you could write that off your taxes and get back five or six hundred dollars. Here's another thought: Just let it go to auction so at least this horrible almost criminally run place, won't get your car for peanuts. They will have to compete with other bidders and the price will be higher for them regardless. If you do business with this badly run and mismanaged outfit, I guarantee you will be sorry.
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August 2023 by TammyRaeann
These people are awesome! We brought a vehicle from them yesterday. I have to say they went above and beyond for us. Jamie was amazing and she has definitely made where we will go there first before any where else. My husband and I highly recommend this place!
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August 2023 by Tamara Smith
Eric Pafford Sr. called me ahead of time to give me his estimated time of arrival (ETA). He arrived within that time frame and was professional, friendly, and efficient. Eric went over the details about my vehicle and the pricing. I definitely recommend their services!
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July 2023 by KK
Don't believe them when they say they'll give you the best price for your vehicle. Got told on the phone based off my info that my estimate would be at least around $600. Guy came to my house and had a very hostile attitude from the start. I mentioned I was friends with a guy he'd bought a car from and he immediately got more agitated because my friend, in the guy's words, was "uncooperative." Ended up telling me my car wasn't worth more than $250 and wouldn't let me get a word in edgewise when I tried to point out his math was incorrect.
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June 2023 by Ami Strange
Eric was fast and friendly, he came and picked up our old car at a time that worked for us, he was on time and gave us a fair price for the car! We will use him again in the future
