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March 2023 by Rick S.
I like H-E-B but this store is in need of an update. However, the curbside service does a great job of filling orders here and is always on-time and fast. One nitpick I do have though is the tortilleria frequently runs out of those addictive H-E-B Butter Tortillas--c'mon guys, you can make more. If I visit the store after 2 pm or so, they're out. This location is close to home though so I can pickup most of the things I need most of the time. It's just not as nice as most of the other locations I've visited.
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July 2022 by Wait G.
Its an HEB! Nothing else need be said!!! Plus they have curbside...I recommend HEB to everyone.
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February 2022 by Margaret Y.
Excellent curbside service. Wish they had pharmacy window so not have to go inside. Substitutions were acceptable and order very accurate. Also handled add item with coupon.
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October 2021 by Henny F.
Doing self checkout and these new lady never seen her tall white lady on oct 26 around 11:50 am and she proceeded to be all up my business i been going to that heb for years and never had anything like that happened to me. She made it seem like i was not going to pay like ??? I know she better not think that when se making 12 a hour humble her self and plus she need to know elgin is a town and she better take her joyful weird self somewhere else period.
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August 2021 by Thomas W. C.
The checkout card readers could not read my cards chip. Happens a lot of times . Have to do it several times. Sometimes not read at all. I had a new card sent, verified it 3 days ago. Used it again at self check out. Could not read the chip. The attendant had to close down the machine and sent me to another station that had trouble reading my brand new card. Other people were having the same problem on other machines. I complained to the manager. She said they have a lot of problems reading the cards. A lot of times this store is out of things we usually buy. A lot of times the packages have been crushed and cans dented. A guy who works at HEB distribution said that they send the crushed and dented things to stores in poorer areas.
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July 2020 by N S.
Five stars to the young blonde Tiffany who is the brightest little ray of sunshine and should be promoted based on her attitude alone
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July 2020 by Kate M.
I moved to Elgin from South Austin. Every time I pick up curbside there is something subbed or removed. It would be ok but you don't sub potatoes for tater tots. And when they don't sub, I have gone into the store and find the item they removed. I'm not sure if it's a staffing issue but those that work in HEB in Austin tend to not be in high school so I think that's it. I think some more training of the high school kids picking groceries would be helpful.
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September 2019 by Cherryl A.
I can't say enough good things about this market!! I mainly deal with grocery, produce and the meat market. Everyone is always so professional, helpful and willing to help. Since the town is not so big, and I'm always in this store, some of the people know me by name. Sometimes there are not enough lines open for how busy it is but they seem to do their best to make the wait in line better. Someone directs the line traffic to other places to help and a lot of times a supervisor will jump on a register to help out. The store is clean and organized and the restrooms are nice and clean, although there is a soap dispenser to the left of the sink in the women's restroom that has refused to give anyone any soap for a few months now. I have had to return some items before and they don't hassle me. I like it! This H-E-B is a keeper.
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March 2019 by Slow P.
The Car Wash needs a lot of help. No soap. Sprayers did not work. More like getting rained on. Sad to charge customers when wash is in this condition.
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February 2019 by Jonathan G.
My Dad and I went through the car wash and if I could give 10 negative stars, I would. I've never had a slower car wash that did such a poor job. I was third in line and each car took about 10minutes so I was sitting for at least 20+ minutes. The car in front of me which got the premium wash had dirt all over their car when the wash was done. This was a huge waste of time and money.
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November 2018 by Randy K.
I'm always impressed at how clean and organized the store is and how happy and friendly the staff is. The selection of products is also far better than anyone would ever expect from a small town store, and they'll actually add other products to shelf or special order if asked. I'm hooked on the Poke bowls from the in-store sushi bar, which are always fresh.
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June 2018 by Brett J.
I never really expect to much from the small town grocery stores... This time though I was blown away. Yes it isn't a HEB plus but man it blows away most small town grocery for sure! Full blown out product, complete bakery, floral department, big selection of wine and beer, meat counter, and all the basics you expect! Lots of people working stocking cases, shelves and cleaning up... it is obviously an older setup... but it is a well kept great store. Right off 290 easy to get in and out of... this HEB has got you covered!
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May 2018 by John B.
Proud of their gas. Every place in Elgin is in the $2.50-$2.59 range except HEB and CHEVRON across the street. They are at $2.76. Yes, I said TWO DOLLARS AND SEVENTYTY SIX CENTS. NO ONE in store knows why. Even Walmart is $2.53. Bastrop and every HEB in Austin area is the the $2.50-2.59 range. (I drive Uber and see alot of HEB STORES during my day! HEB QUIT RIPPING PEOPLE OF ELGIN OFF!!!!!!
