O'Reilly Auto Parts store #605 in Elgin, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides rotor and drum resurfacing and custom hydraulic hose building. Customers appreciate the knowledgeable staff, with employees like Yonathan taking extra time to verify parts and offer recommendations, making customers feel valued and appreciated. Phy is also highly praised for her patience and assistance in helping customers find the right parts, often going above and beyond to ensure satisfaction. The staff's willingness to check inventory over the phone and hold parts for pickup demonstrates excellent customer service. Additionally, employees like Marcos have made a positive impact by helping customers during tough days, offering support and gratitude. The store also encourages customers to take advantage of the free Loaner Tool program for one-time use tools, with a refundable deposit. With over 6,000 locations nationwide, O'Reilly Auto Parts in Elgin aims to serve customers with quality parts, reliable service, and a friendly team ready to assist with any project or need.
