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September 2024 by D G
I am sorry but this place especially the sports program has taken a dump and not to mention all fees have gone up with a crappy schedules. This place needs to fire managers and coordinators as they refuse to listen to thier customers and they keep running this place down.
My suggestion is to find some other place!
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August 2024 by jessica garcia
I've never experienced such terrible customer service before, sure every now and then but I've come in 3x this week and each time the women at the front are so rude. I'm literally standing at her desk to ask a question and they just continue to talk about their personal business. I had to say," Excuse me I have a quick question" she then rolls her eyes and asks,"What". Each time was a different person and each one was so rude. Like they hate their job. OWNER -please speak to your staff about common decency and manners. PLEASE
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August 2024 by Angel Ortiz
they need to fix and bolt some of the equipment down but before that they need to level the floor first, they could also open on Sunday and stay open later as well
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August 2024 by Bryan Muela
Friendly staff and everything feels welcoming. Best part is their pool but that’s just me ?
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July 2024 by Ivan
The staff are a bunch of rude careless youngsters. The pool never has available lanes for lap swimming, it's always really crowded.
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June 2024 by aYax Gaillac
Dirty installations, steam room with fungus, and men s changing room dirty. The manager doesn’t care about his clients, just take a look at those pictures, disgusting room. On the other hand, pool is dirty too, no one cleans the pool
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March 2024 by V S
Parents enrolling kids in sports classes beware. I enrolled my daughter's for ballet for the month. One daughter was the only one enrolled and on the last day of practice I was told her class would be canceled because she was the only one enrolled. This should have been told to me classes would be canceled at the beginning of the month! My second daughter's class was also canceled the last day of practice because the other students did not arrive to the last practice. We drove from North East to the westside for class to be canceled, when they could have had the decency to call me at home before we drove all the way over there. The youth sports manager was the one that made this decision (as I heard her talk to the dance instructor by the steps) without any regard to the effort we took to make it to class, that we pay for a membership and the class and that it doesn't matter if other kids are in class; my children were ready to dance and my children matter!
Also I registered my daughter's for classes for the next month and the lady in the front scheduled my kid for class on the wrong day. I told her and notated the day I wanted her to take classes, and she said my daughter could choose any day to go. The y workers should know how these classes work. It's not that hard to register someone correctly.
Lastly, the restrooms are disgusting! Mold, filth are present all on the floor and walls in women's restroom in locker room. Next time I'll take pics and post peoples names!
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January 2024 by Eddie Contreras
This Place Is Dirty and Nothing Works , Steam room is always Broken and Showers are Always Dirty.
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December 2023 by cesar chavez
Needs some improvements... plenty of activities
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October 2023 by Phyllis Sanchez
I have enjoyed working out at Westside
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October 2023 by Kahlo Folklorico Dance Studio
Great place
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September 2023 by Stephanie
I went in with my son and his father hoping to see about getting my seven year old a membership and to ask about their youth sports programs. One of the ladies at the front desk was very kind but the other seemed very annoyed at the three questions I asked. She was either cutting me off before I had the opportunity to ask my question, too busy looking at her phone to make eye contact, or rolling her eyes after I spoke.If that’s how she’s acting toward potential new members, I can’t imagine what contemptuous attitude she’s meeting the people already signed up with. We will undoubtedly not be signing up.As for the facility itself it leaves a lot to be desired, we also weren’t looking for much just a place for our kiddo to be active and enjoy his time. Based on their employee we will find other options.
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September 2023 by Karla Martinez
Just canceled my membership for having the WORST customer service of my life !! Maybe you should hire people that are older & know how to acknowledge people or even say bye please or thank you. I’ll try again but at another location.
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September 2023 by Ruben Barron
Why does a gym need to be at 61°, if you work up a sweat 4 out 5 you're gonna catch a cold in this refrigerator
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September 2023 by 아저씨
Kinda sorta not so good. A lot of neglect.
