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July 2024 by C C (CaliTwister)
In town for business and desperately needed an all over color on short notice. I was happy to meet Kennedy. She was friendly, super chill and listened to my color & styling preference. Very happy with the results - covered greys, removed brassy ends and dull highlights to a rich, warm brown pigment. Love that she created the color with no harsh chemicals. She would be my go-to stylist if I lived here.
Side note - Word of advice to the salon owner: put up a sign asking patrons to leave politics & other unsavory topics at the door. People want to go to the salon for self-care and a bit of escapism. Total buzz kill when people are inconsiderate, loud and can't read the room. Hello... use your library voice.
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June 2024 by Amira Stevens
I initially wrote review how I was disappointed with my hair on Saturday May 25 th when I got it done . On May 27 I got call from the manager Gloria to discuss how my service went. I explain to her how I was unhappy with the results. She apologized and insisted to make it right. She booked me appointment with one of her hairdressers her name is Marcy and I went the flowing Saturday June 1 st. Marcy redone my hair how I want it I was very pleased with the results. They did at no cost.. that’s outstanding customer service.
I was very pleased with the results and I am looking forward for to my next time doing my hair with marcy. Thank you Gloria, for making this right and thanks to Marcy for making my hair how I want it.
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April 2024 by Alicia Reyna
I had an amazing experience from start to finish. I was greeted with a hydrating cucumber infused water while I was fitted for my haircut with Amani and then left the salon looking & feeling better than ever!
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April 2024 by SETHANIE wright
Awesome experience!! Thank you so much. Love my eye lashes and haircut
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April 2024 by Ricardo Fowler
Hi. It was cool looked nice. The person getting the ride was a little late and they made it strange.
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March 2024 by Around E.
I moved to El Paso from a larger metropolitan city. I found it almost impossible to find a stylist on the West Side who could give me a great haircut. I tried seven different stylists, each from reputable salons, who were unable to duplicate the cut I was looking for (despite providing them with detailed photos of cuts with hair similar to mine). I finally found Gloria Viramontes, the co-founder and master stylist, at Westend Hair Company. From my first experience with the staff and Gloria, I was relieved to finally find a salon that is professional, courteous and skillful. I'm done with all of the apathetic (to flaky) stylists I was dealing with in the past.... I often hear that it's acceptable in this city to provide substandard work - it's not for me! Gloria continues to provide me with consistently great haircuts, and I strongly recommend her.
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February 2024 by Javier N Andrea M.
This was my first time visiting this salon and I was so impressed. Gloria was a DREAM! She went above and beyond to make me feel beautiful. Thank you for such a great experience!! I will be back to see y'all soon.
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January 2024 by stephanie lara
HORRIBLE! I got the complete opposite of what i asked for and ended up walking out of here looking like a cheetah! They didn’t even try to help me, they just sent some obese lady named Gloria who by the way REEKED of marijuana and all she did was tell me i was wrong and belittle me. I came here upon great reviews but if the whole staff is as high as a kite and unwilling to fix mistakes i’d urge everyone and anyone to STAY AWAY!
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January 2024 by Karina Solis
Why do they sit you down and ask you what you want if they’re going to do the complete opposite? Botched hair is what I got. I said light layers and there’s about a foot from one layer to the next. Layers all around my face that look horrible. Went home and cried.
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January 2024 by Alexis Martinez
Beautiful salon and very knowledgeable. My friend loved her hair cut and treatment for her Christmas present! ?
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December 2023 by Juni
Question, if I have clip ins will you put them in for me and style my hair?
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December 2023 by Juni Queen (Ruby)
Question, if I have clip ins will you put them in for me and style my hair?
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August 2023 by K P
Monica is fantastic. Everyone at Westend is so friendly and welcoming. My kids love going to get their haircut.
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August 2023 by Maria A. Lamego (Public Adjuster)
Clean. Good products min waiting
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May 2023 by Adriana Nebbeling
New to El Paso I am so glad and fortunate to have finally found my new hairdresser, Suzanne, she is great! I’ve tried other recommended, so called stylist only to find out they just know how to cut hair. I would highly recommend Westend it’s very clean, has an incredibly friendly staff and an amazing stylist, Suzanne, who listens to what you’re looking for and what concerns you have about your hair. I love my haircut! Thank you Suzanne. Ask for Suzanne of you’re looking for an amazing haircut and great experience.Service: Haircut
